Rated 4.0 out of 5 by 160
Rated 5.0 out of 5.0 by AKRAMDASH HI Express as expected.
The check in was fast despite the fact that I checked almost at 9:30 am, the Reception staff are really friendly and helpful.
Room was of a Medium size "227" with a Double comfortable bed and pillows. The TV was good but could have more verity.
Fridge , Coffee Maker, Microwave, iron with ironing board , everything that one may need during his stay.
Breakfast is really express , but has it all " coffee, Eggs, cheese, Pancakes....etc".
The shuttle service to the Metro station and the Plaza mall is a plus.
the Hotel is not near the city of Boston , but very reachable by metro. So it is more for the Braintree area.
May 28, 2015
Rated 5.0 out of 5.0 by Rixo My Recent Stay at Holiday Inn Express, Braintree, MA
My family and I travelled to Providence Rhode Island, to attend my daughter's graduation from The Graduate School of Public Health at Brown University on May 24. Due to prior experiences with IHG Rewards program, it was crystal-clear to me to call upon IHG reservations for the 2-rooms we needed to accommodate and keep us all comfortable for our big family event.
Our reservation experience was flawless and the front desk staff, upon arrival, were extremely professional and courteous in meeting our immediate needs. We had driven for over 6-hours and, needed to get plenty of overnight rest before the commencement ceremony. Topping off our comfortable rest, the staff were able to wake us up timely for healthy choices breakfast before the drive down to Providence for the key event. My family was absolutely thrilled by the total experience! With no hesitation, we would all stay here, or elsewhere at any IHG facility, again! Our hats are indeed tipped-off for the collective hospitality we were accorded. We'll most assuredly recommend Holiday Inn Express-Braintree and/or other IHG facilities to our friends and families in their future travels! Thanks!
May 27, 2015
Rated 1.0 out of 5.0 by disappointed_guest2015 Sorry I booked this location.
I travel at least once a month to different hotels local and outside the US; and this was not a place I would book again. Small room, small bathroom, not comfortable for 2 average size people. The breakfast was boring, no shuttle service, VERY expensive for lack of hotel amenities (seriously just sleep and leave), cold coffee in lobby, no bar or restaurant no pool, the hotel is plain and boring. Staff was pleasant and quick to resolve billing errors but some are silly errors that should have been avoided.
May 22, 2015