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Rated 4.1 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Helpful staff.. and quite location Great Staff.. helped me with room change as our room had twin bed instead of king size.. breakfast was good as well.. October 28, 2014
Rated 5.0 out of 5.0 by Excellent staff I use the IHG chain as you pretty much get the same each time What made this hotel better than most however were the staff After a long day of appointments and driving it was nice to be greeted by such happy staff. This continued throughout my stay until I checked out the following morning It's a typical Holiday Inn Express but with exceptional staff, thank you! October 27, 2014
Rated 4.0 out of 5.0 by Standards Maintained As usual a friendly welcome from all staff. Room as ever very clean. The only thing letting it down is th the breakfast. October 26, 2014
Rated 5.0 out of 5.0 by Brilliant Staff High standards are expected and Holiday Inn Express Braintree does not surprise. Where it is superior is the quality and friendliness of the staff, many whom have been there for years. With the value for money, included free Wi-Fi in all rooms and included breakfast this hotel is very hard to beat. Beds could be firmer. October 25, 2014
Rated 5.0 out of 5.0 by Bit of a curate's egg, this one! Finding the hotel was the first hurdle: Harlow is a bit of a maze to start with but I had to go round and round a few times before I spotted the little slip road that led to the hotel. /br brThen the car park was a joke: a small archway with the barrier which serves as both entrance AND exit. Then when I got in there were about (at a guess) 20 parking spaces for a 200 bed hotel! What a joke! And NO signs to tell you where to go to access the hotel entrance which was out through the archway, up the road and round the corner. There needs to be signs!/br brOther than that, the hotel is very nice, comfortable, clean and pleasant. Staff were friendly and helpful and definitely went the extra mile to be of service./br brRoom was nice - even had a sofa which is a rare luxury. Bathroom was a nice wet-room which was great for an old gal with arthritic knees!/br brHotel was nice and quiet and breakfast was okay though they only serve scrambled eggs, sausages and baked beans all of which I detest! Other than that, plenty of Danish, fruit, yoghurt, toast and such. Again, staff were very nice./br brNow I know where this hotel is and how to get into it, I shall probably stay there again./br October 24, 2014
Rated 3.0 out of 5.0 by typical express but gettting tired This a typical HI Express, although I thought the rooms are getting slightly tired but all very clean The air con unit in the room had he vent cover hanging down October 21, 2014
Rated 4.0 out of 5.0 by Good late check-in, excellent room I'm an occasional visitor and enjoy staying here. The hotel is new and the rooms are in very good condition and comfortable. Despite being beside the motorway the rooms are quiet and the beds very comfortable, so sleep is easy to come by. As with most of the 'Express' chain the breakfast is of poor quality and it's best to stick to cereal October 14, 2014
Rated 5.0 out of 5.0 by Convienence with own vehicle and central location Destinations to be visited required ease of travel in and around 20 mile radius of hotel base . The need to attend two Weddings and two Funerals in short breaks over a 2 week period suited our travel requirements ideally. October 8, 2014
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