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Rated 4.2 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 Satisfaction The staff did everything possible to make our stay worth while and relaxing. I made it known when I booked that I was partially disabled, they changed my booking to a ground floor room without me asking. December 17, 2014
Rated 5.0 out of 5.0 by Windows let down an otherwise superb stay. Excellent in every respect apart from the window which was ill fitting and stuffed with tissue. This allowed excess traffic noise. December 17, 2014
Rated 4.0 out of 5.0 by Decent Very happy with room for cleanliness and space on offer for a fair mid week price. Local amenities offer a toby carvery restaurant within close walking distance for good quality pub grub and a range of drinks at reasonable prices. Breakfast finished at 9am which I felt was a bit early. I arrived at breakfast at 9.20am believing it would be served until 9.30am and a kind member of staff fetched me so pastries and cereal from the kitchen as all the hot buffet food had only just been removed. Tea, coffee and juice as all self service. Friendly staff. Would stay again and get up earlier for the cooked breakfast option. December 16, 2014
Rated 5.0 out of 5.0 by Yet Again Excellence Continued This hotel is the one for comfort reasonable price supplied by courteous staff. Well Done IHG December 11, 2014
Rated 5.0 out of 5.0 by HI Braintree I will stay here again, the service was warm and friendly December 10, 2014
Rated 5.0 out of 5.0 Excellent hotel and warm welcome, as always. We always get a warm welcome at this excellent hotel situated closed to Freeport Shopping Centre and Braintree, and less than 30 minutes from Stansted Airport. We shall certainly come back again soon. December 9, 2014
Rated 5.0 out of 5.0 by Excellent All of the staff were very helpfull, nothing was too much for them whatever time of day it was. Small choice of hot food at breakfast if you are leaving at 06:00 in the morning but, otherwise would recommend very much.Will be stopping again. December 8, 2014
Rated 4.0 out of 5.0 by Best Receptionist and staff Great receptionist - immediate response to my noisy aircon unit, finding me another room and bringing the key up. Breakfast disappointing - hot choice dry scrambled egg (assume it was from a powdered egg mix?), sausages shrivelled and tasteless. If a hot breakfast is offered make a good one or don't bother! November 27, 2014
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