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Rated 4.0 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by comfortable hotel stay at hotel was good . breakfast? if we stayed there again we would go out for breakfast. August 14, 2014
Rated 5.0 out of 5.0 by Surprisingly Good Have re-booked for the next 4 weeks and binned the premier inn that is actually closer to the office. I have also encouraged 4 other staff to book in during the next 4 weeks August 13, 2014
Rated 4.0 out of 5.0 by Good weeks accommodation I spent a week working away from home, really good room size and the air conditioning was lovely in the humid conditions this week. Staff are very pleasant and welcoming and if I was picky, the only aspect that I would argue really could do with improving is the WiFi service. It's fine for email, but not for Skype or any video streaming. Would visit again. August 11, 2014
Rated 3.0 out of 5.0 by Could have been better Visited this particular Holiday Inn Express when I was visiting a friend in the area and was my first stay in a hotel of this chain. The staff were wonderful. Polite, friendly and very eager to help. The room was not so great though. The size was not bad but the sofa bed that I slept in was not very comfortable and had a funky smell. This smell was present in the room when we arrived as well. Being close to a motorway made this room noisy but thankfully that was amended when we closed the window. Too bad soundproofing was not a priority when the hotel was being built as we could hear every movement taking place in the room above ours... August 7, 2014
Rated 1.0 out of 5.0 by Not very impressed My boyfriend and I booked a room as we were at a wedding near by. The night staff were very welcoming. I couldn't complain there but at 6.30am after a late night we were woken up by the fire alarm. We shot out of bed and went and stood outside in our pjarmas. Not one member of staff came to check if we were counted for or to explain what was going on. After 20 minutes of waiting outside we were eventulky allowed back in the building. No one explained what had happend or apologised. When we handed out key in at reception they just took it from me and asked me my room number. There was no ask if I had enjoyed my stay of or if everything was ok! After being woken up to a false alarm it would of been curtious of someone to ask. August 6, 2014
Rated 5.0 out of 5.0 by Great stay in Braintree We were a group of 8, and we all had a great stay! The staff were wonderful. So friendly!! The rooms were clean, modern, and comfortable. August 6, 2014
Rated 5.0 out of 5.0 by Staff They were all very happy in their work and were very good with the customers. August 1, 2014
Rated 3.0 out of 5.0 by Clean and Comfortable Rooms The bedrooms were clean and comfortable and although the air conditioning was not working during our stay the room was more than adequate. Apart from the lady who checked us in we found the reception staff un attentive and the quality of the breakfast food poor. Apart from this the hotel was ideal for the purpose we required. July 30, 2014
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