Rated 4.1 out of 5 by 237
Rated 3.0 out of 5.0 by chris271 Fix it.
This is the third or fourth time we have stayed at this hotel. The first time there was a problem with the room card entry system. This last time the lift was not working, but fortunately my knee surgery was successful so I could manage the stairs. The previous time there was a power cut, on a baking hot day, so there was no water to wash in and no air conditioning, and no back up generator to overcome the problems.
Does everything ever go smoothly at this hotel?
May 29, 2015
Rated 5.0 out of 5.0 by JGB117 Outstanding service
Having never written a review before I do hope that this is informative
My wife and I arrive at 10.00PM on Friday the 22nd of May for a 2 night stay, we were greeted by a very cheery and welcoming receptionist whos name unfortunately I didn't get, she swiftly checked us in and congratulated us on our anniversary which was lovely, after going to our room we came down and asked if there was a local restaurant, she recommended a local Indian and even called to see if they were still open and accepting customers, the Indian was FANTASTIC and great value for money, showing the staffs local knowledge, this was greatly appreciated.
The room itself was wonderful and very spacious, staff very friendly and rooms cleaned every day.
The only downside was that we only booked for 2 nights as we could have easily stayed a lot longer.
I can not fault anything, either in the staff or the hotel and I would love to come back and stay here again.
Fantastic doesn't even come close to the level of attention received from all the staff.
Wishing you all great success in the future
May 28, 2015
Rated 5.0 out of 5.0 by TK maximus comfortable hotel
This is a clean and efficient hotel handily positioned to get around Suffolk and Essex.If you want fuss and frills don't stay here but if you require a clean, comfortable room for the night this a fine place to stay
May 26, 2015
Rated 5.0 out of 5.0 by now travelling teacher travelling teacher
As we expected found the hotel totally safe, tranquil and comfortable and left it with a smile. Internet access could be improved perhaps!
May 21, 2015
Rated 5.0 out of 5.0 by acg1234 Nice stopover
Just two negative things to say but that is my personal view we found the mattress two hard and the breakfast was poor. Toaster didn't work well and the breakfast quality was overcooked. But the Hotel was in a great location for touring Essex and I have no problems going again. The Reception staff really helpful and made the stay.
Just to note the lift was out of action, no problem for us but if you are elderly might be.
May 16, 2015
Rated 5.0 out of 5.0 by cookie1968 Excellent service for a 1 night stop over
I was pleased with the room and service for the price we paid.
May 13, 2015
Rated 4.0 out of 5.0 by LizDave Great Hotel, Excellent Value for Money
Great Hotel, Friendly staff, clean, comfortable, everything you need.
May 12, 2015
Rated 5.0 out of 5.0 by JD999 Excellent Stay
Excellent stay as always. The staff are very friendly and efficient. The hotel is very clean and comfortable and there is a Toby Carvery next door if you did not want to eat in the hotel. The room is always very clean and comfortable and the hotel is always very quiet at night so you always get a good nights sleep.
This hotel is situated in a very convenient position for shopping and exploring the local area.
May 10, 2015