Rated 4.2 out of 5 by 217
Rated 4.0 out of 5.0 by Bellkate Comfortable bed!
Good value for money, very comfortable bed, quiet (despite being next to a major road), no disturbance by other guests. Staff were very friendly and approachable and check in/out very straightforward (we had stayed at this hotel previously). Breakfast was nothing special (but it was free).
April 14, 2015
Rated 4.0 out of 5.0 by DWade18 Allergy Food Choice
My son has a glutten allergy and there were no food choices available.
April 13, 2015
Rated 5.0 out of 5.0 by Clippy 46 Not quite in the dark
Overall the hotel is fine it reflects its positioning in the market. The curtains in the room only just fit the window and it can be tricky to get the light blocked out.
Breakfast selection is quite decent but the quality of the hot selection is low, dry scrambled egg and a sausage filled with mush. Bread, cereals and croissant are probably the better alternative.
April 13, 2015
Rated 4.0 out of 5.0 by Stu123 Great Service
Stay at this hotel often for business. Good location and convenient for me!
Great staff, keen and helpful.
The rooms are clean and adequently furnished although due for a facelift!
Free internet access is a welcome benefit.
April 13, 2015
Rated 5.0 out of 5.0 by Djt1712 Quiet comfortable clean with spacious rooms
The title says it all, only let down by poor quality breakfast, the sausages had possibly only a trace of meat in them, and the scrambled egg was horrible. The rest of the hotel was excellent with very friendly staff. I would stay here again for sure but would stick to tea and toast for breakfast.
April 10, 2015
Rated 5.0 out of 5.0 by Papasmurph Great service from a friendly and helpful team
This is my second time staying at this location. It is clean and welcoming although there were a couple of issues with the shower not staying where it was put and a stain on the wall in the room. However, these were really minor issues and the way the staff helped and welcomed us more than made up for it. I would recommend this location for anyone wishing easy access to Braintree and surrounding area. Thank you to all.
April 8, 2015
Rated 3.0 out of 5.0 by Ray23111 Location Good
The Hotel was clean and fit for purpose, but just a little soulless. Maybe that is just how the format works. Breakfast was a little processed and lacking quality. The only option for an evening meal was the adjacent Toby Carvery, that is poor. Bar Lounge closed at 10.00pm so early night the only option.
April 7, 2015
Rated 2.0 out of 5.0 by ladypenelope69 Comfy bed and Staff pleasant and helpful
Ideal place to stopover But the Toby Carvery over the way is ok if you want or like carvery plus they had run out of some of the food that was on the menu and the staff seemed to be little rude and u got the impression that it was caouse in the kitchen of the toby carvery
April 1, 2015