Rated 3.0 out of 5.0 by nickisunshine Business stay
The Hotel needs some update witch is already on the way ,during my visit was renovation in the lobby ,should be extended to the rooms, had a nice stay ,good mattress and convenient location for business
May 15, 2013
Rated 3.0 out of 5.0 by Jeff042 Family Visit
We stayed here last year for a family visit and were recognized as Platinum level members with an upgrade to a nice larger room. Based on this we decided to stay here again. This time we were rewarded only with a bottle of water and a small cramped room. Disappointing based on last year. There are other hotels in the same area we'll have to try.
Come on Holiday Inns. Isn't it time to rejuvenate and update your breakfast menu? The same old thing for many years now. It's gotten to the point where we don't stay for runny powdered scrambled eggs or previously frozen omelets and sausage patties. We go out. Something new please.
May 15, 2013
Rated 4.0 out of 5.0 by crissy12 great location
I always stay here when in the area , never disappointed with comfort, like the executive suite for the extra seating area and the fridge / micro , as its very handy when staying more then 3 days ...
May 3, 2013
Rated 2.0 out of 5.0 by frdagba Room either too cold or too hot
It was either too cold or too hot in the room. Had to use many covers to keep warm. Staff fixed that and next day it was super hot and couldnt change / control temperature. Because of that my experience at the hotel was really bad.
April 9, 2013
Rated 5.0 out of 5.0 by Couple spacious room
excellent price for jacuzzi suite! The room was very spacious and up to date with large screen TV; the fire place in the corner provided a cozy atmosphere. we will definitely be going back. Nicer than the Monte Carlo!
February 2, 2013
Rated 3.0 out of 5.0 by emailj Good Service...
I found the hotel somewhat dated. The outside and lobby area appeared redone (also this is the second holiday inn express I've stayed at in a month that had 1 elevator out of service - what is with that?
The room I was in, in my opinion was dated. Not long ago I stayed in Richmond Hill at a Holiday Inn Express and it was much nicer and up to date. I think mainly the furniture and wallpaper in the room turned me off.
The bed was not all that comfortable here, I slept on it, obviously, but not like I'm used to at the usual holiday inn's I stop at. I booked this one as the price was right and in the area I needed to be in this time, but I don't think I will book it again.
The signs over the breakfast area that say breakfast express or something like that) were heavily coated in dust and cobwebs. The woman working the breakfast bar seemed to have no people skills either and was giving me attitude because I didn't know how to use the pancake cooker.
Value, it was good for what I paid, just too dated and uncomfortable for me to go there again.
January 30, 2013
Rated 5.0 out of 5.0 by SIDEOILER SIDEOILER
Very good value for the money, clean and close to all shopping and points of interest. As an aside, I had left my sound system on in my vehicle overnight and had a dead battery in the morning. I asked the young lady at the registration desk if they had a service to boost my vehicle. She thought for a minute and said she would boost me with her vehicle. Excellent promotional skills for a growing business with staff to match. Thank you and I will return.
December 17, 2012
Rated 4.0 out of 5.0 by VegasTom Nice, what I've come to expect
from Holiday Inn Express'. The hotel was clean, the staff was courteous and the rooms were comfortable. The only issue I had was that they seemed to keep the breakfast area too cool (it was winter, so they didn't keep it warm). I tried sitting in the lobby to get some work done, but it was just too cold. And when I had breakfast in the breakfast/lobby area, I had the same experience. It was very cold. I would understand if it had been extremely cold outside, but for December in Toronto, it really was what I would consider as being warmer than normal. It's clear they just had the heat turned down really low.
December 16, 2012