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Rated 4.4 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Great service This hotel has always been my 1st choice in the Brandon area. I stay here 6-12 times a year for work and never had an issue that wasn't rectified immediately. September 13, 2014
Rated 4.0 out of 5.0 by Super friendly staff If you are asked to stay on the second floor, beware of the TV noise from the lobby, otherwise stay here was enjoyable and staff was very friendly. September 10, 2014
Rated 5.0 out of 5.0 by Very Clean and Comfortable We had a great experience! A day at Busch Gardens and then a great night of swimming at the hotel pool, My son could not be happier! September 10, 2014
Rated 5.0 out of 5.0 by Kissa was awesome! When I was lost going from the airport to the hotel ( and the highway was closed) Kissa stayed on the phone with me the whole 30 minutes it took to get me back to the hotel. Excellent customer service! September 8, 2014
Rated 3.0 out of 5.0 by Average at best Dated property that is frankly overpriced. I couldn't get comfortable so I checked out early. September 7, 2014
Rated 5.0 out of 5.0 by great experience.. Staff was friendly and helpful from day one to check out. Didn't experience any problems with the room other than the pillows were a bit soft. Forgot to check the closet to see if any firmer pillows were available; didn't ask the staff for help. The hotel was neat and clean inside and out. The view from the breakfast area is great with the lake and the grounds... One of the elevators was acting up a bit and the manager said she would report it immediately. It didn't appear to pose any danger; just slow at times.. Next visit will be in Sept. then again in Oct. Looking forward to those occasions.... September 4, 2014
Rated 5.0 out of 5.0 by Allergic Reaction This is a very nice hotle. We would recommend it to any one traveling to the Tampa area. Regrettably a previous guests inconsiderate behavior ruined our stay. My wife and I are allergic to cat saliva and dander. Although our room was supposed to be non-smoking and pet free it was not. Prior to our stay the previous guests had kept a cat in the room and allowed to roam on the beds and easy chair. needless to say at the start of the second day of our visit we were dealing with swollen itchy eyes, trouble breathing, and severe nausea. Pet owners should be considerate and not smuggle their beloved pet into the room and cause other guests to suffer as a consequence of their reckless behavior and disregard for hotel policy and guest rules. The Front Desk person, Maggie, was very concerned and apologetic. She offered to move us to another room and do anything else to make our stay more comfortable. This unpleasantness was the direct result of a previous room occupant disregard for others. September 4, 2014
Rated 4.0 out of 5.0 by Great for business stays. Clean and comfortable hotel with friendly and courteous staff. Great location to highways and dining. September 2, 2014
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