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Rated 4.4 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Great customer service and update room decor Wonderful experience at this hotel. Clean, updated rooms at a good price! June 17, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Nice clean property. Rooms were really nice. Rooms were fairly cheap compared to other Holiday Inn Express's located in larger cites. June 17, 2014
Rated 5.0 out of 5.0 by Nice property! Great location, near restaurants and shopping. Hotel property was wonderful. Clean, updated decor, comfortable, quiet and nice breakfast selection. Great value. June 16, 2014
Rated 5.0 out of 5.0 one of the best Holiday Inn Express's...... we stay only at HIE as we travel up and down the eastern seaboard and this one is super--- from the front desk staff, Hildie,Taneisha tp the coffee room staff to the maid service, everyone is friendly,helpful and accomodating...umbrella service during a torrential downpour with towels waiting in the lobby to dry off with..and warm cookies in the lobby, it was a wonderful experince. The HIE on St. Simons Island rates a close second for the best we have stayed in.... keep up the good work... June 15, 2014
Rated 5.0 out of 5.0 by Internet! I love IHG and this location except the internet. I have stayed a few times now and the internet isn't strong at all. Booster! Is all I have to say. Still great on everything else. June 15, 2014
Rated 5.0 out of 5.0 by Great location Had a wonderful stay, staff was great! This survey is not as short as proclaimed. My stay was fine, the people were extremely helpful and yes I'd stay here again. June 12, 2014
Rated 4.0 out of 5.0 by good location and friendly helpful staff I have stayed here in the past. My purpose was in Brandon so this, to me, is the best place to stay. I checked out your nearest competitor, next door, and found that for my purposes the Holiday Inn Express was better. June 6, 2014
Rated 2.0 out of 5.0 by Good room overall, poor service. First night there was called twice by front desk, once they hung up before speaking, second call was to verify that there was someone in the room. We thought we had heard someone at the door trying to get in, so they must have inadvertently assigned our room to someone else. Anyway they woke us twice late at night with phone calls. Third day our room was not cleaned, no service or towels provided until i called the front desk, and she seemed bothered that I called and asked for service. Then a housecleaner came to the room with towels and emptied the trash. The room was fine, hotel was fine otherwise. I have stayed at HIE many times and was surprised at the caliber of service at this one. June 5, 2014
Rated 4.0 out of 5.0 by Internet service marginal. The wireless internet signal was very weak about 2/3 the distance down the corridor. I could not stay connected on my laptop. The staff very courteously moved me the to the other wing about the same distance from the core facility, but I experienced the same issue. June 2, 2014
Rated 5.0 out of 5.0 by Wonderful Place Staff was wonderful, the area is great. Close to everything you would need for a great stay. May 29, 2014
Rated 4.0 out of 5.0 by Great experience Overall my stay was great. The rooms were clean which is a must for me. Location was perfect and conviently located near great resteraunts. I would definitely stay again and recommend this location. May 28, 2014
Rated 5.0 out of 5.0 by Great location. Clean. Breakfast great. Only negative is that there were no queen beds. One of us had to sleep in a chair. May 27, 2014
Rated 5.0 out of 5.0 by huge poolside suite Love the room. I had a corner room. Will visit again. May 27, 2014
Rated 5.0 out of 5.0 by Great landscaping and quiet We really enjoyed the lake and the wild life there. May 22, 2014
Rated 5.0 out of 5.0 by Great place to relaxation Excellent staff and location. This place was close to everything we needed and the places we needed to visit during our stay. Centrally located - very close to highway with very easy on and off to hotel. The staff was excellent : we arrived without reservations and were taken very good care of - even going to the trouble of getting us into a suite within 2 days. This greatly enhanced our visit by having the ability to have our grandson stay with us for a few days. Relaxing by the pool while viewing the small pond and wildlife was great - grandson and I got quite a few great nature pictures. From the picture you would think we were in the middle of the woods. Thanks for all the assistance during our stay. May 11, 2014
Rated 5.0 out of 5.0 by Wow...great staff and wonderful experience! We had a last-minute family emergency. The hotel accommodated my entire out-of-town family (including me) and was kind, warm, and gracious during our entire stay. The hotel was clean; the staff was friendly; the breakfast was great...nothing but exceptional. I would highly recommend the Holiday Inn Express Brandon for your hotel needs in Brandon or near Tampa. May 6, 2014
Rated 5.0 out of 5.0 by Great room I stay at this Holiday Inn every time I'm in Tampa working close by. The hotel is in a great location, and the staff has always been great to deal with. April 30, 2014
Rated 5.0 out of 5.0 by Very acccomodating and great service Being a Rewards customer I prefer to stay at the Holiday Inn Express in Brandon, Florida when visiting my father. Unfortunately he was on the decline and passed during our stay. Your staff was very helpful and accommodating as they were able to get us a room on the 1st floor and near the breakfast buffet. We asked for late room cleaning and they were accommodating to this request. We don't feel like we are very demanding compared to other guests but your staff made us feel like any request was no problem. Thank you for the enjoyable guest stay at your hotel April 27, 2014
Rated 2.0 out of 5.0 by Smoking and Hotel Manager made for an unpleasant stay This facility is supposed to be non-smoking by law. However, hotel guests were smoking on the third floor. We complained on 4 different days and staff told us all they could do was charge the people extra. We even told them the rooms the smoke was coming from. They should have called the Sheriff and had them removed. Also, it was our understanding that with the Discover Florida package we got a free night after the the 5th night of our stay. Staff denied having any knowledge of online deals and stated that online deals change so often they can't be expected to keep up with them. Even if we were wrong about our understanding of the Discover Florida deal, we shouldn't have been made to feel stupid and treated the way we were. The manager on duty at check out made us feel like old people always looking for a better deal. Her attitude was we should be happy with the rate we got. We had this facility booked again for a stay in June but we've now canceled that. April 25, 2014
Rated 5.0 out of 5.0 by My Stay I stay at this Holiday Inn every time I'm in Tampa to visit family which I do at least once a year. They have maintain this hotel and the staff has always been great to deal with. April 20, 2014
Rated 4.0 out of 5.0 by good but expensive I really like this hotel because it is within walking distance to shopping, has a beautiful view from the patio, and has a good pool. But it is now more expensive than any of the hotels in the immediate area. This will influence my decision to stay there in the future. April 6, 2014
Rated 5.0 out of 5.0 by Wonderful Room and Hot Breakfast with Excellent Service My 3 night stay was wonderful from the very beginning to the end.:) I drove to Brandon Florida from North Georgia and had requested early check in by 1PM. I was pleased that Holiday Inn Express of Brandon was able to accommodate me on the early check in. Samantha, who was working the desk at the time of my check in was very courteous, friendly, and welcoming upon my arrival.:) She went "above and beyond" to provide me with information (like which restaurants I might like that were nearby) and information about the hotel facilities.:) My room was very spacious and extremely clean (no smoking of course) and I must say that the maid staff were all very friendly and courteous.. The hot breakfast that the hotel provides was absolutely wonderful! Egg omelets that were very fluffy and filling with sausage patties and delicious biscuits.:) Fruit was plentiful and the pastries and muffins were a delight. All in all , I must say I was highly pleased and will certainly return to the Brandon,Fl Holiday Inn Express upon my return to Florida in the near future.:) March 31, 2014
Rated 5.0 out of 5.0 by Great Room Accomadations We are visiting family in town and needed a room to accommodate 2 adults and 2 adult children. We were very pleased with the King bed Executive Suite. It has a separate king bedroom from the main room that has a couch/bed, table chair, its own flat screen tv and and a kitchenette (sink, refrig & micro). Plenty of room! The breakfast was great. The staff was wonderful. Although we were a little disappointed with the wireless connection (had a hard time staying connected) - we will definately stay here again if we return next year! March 27, 2014
Rated 5.0 out of 5.0 by Superior in every way. Excellent service, clean and comfortable rooms, and very friendly staff. I would recommend it to every traveler. March 21, 2014
Rated 5.0 out of 5.0 by Great Choice This is our second stay in the last 6 months. The rooms are clean and comfortable. The breakfast is quite nice for a freebie! BUT, I must say that the staff makes this place FANTASTIC! They have been so helpful and friendly. They have gone out of their way on several occasions to accommodate us- always with a smile! They truly made our stay enjoyable! March 18, 2014
Rated 2.0 out of 5.0 by Very poor wi-if I enjoy the property and used to stay often on business but stopped a couple of years ago because wi-if and Internet was so bad I could never maintain connection to do even normal web surfing or download/upload reasonably simple files. Unfortunately the situation has not improved. I notified the front desk on previous occasions and again on this past visit but obviously no progress has been made and simply can't stay at this property because it's impossible to work electronically. March 16, 2014
Rated 5.0 out of 5.0 by looking forward to our next stay... Great Fitness Center, great room, great breakfast! March 13, 2014
Rated 5.0 out of 5.0 by work great breakfast, easy for traveling around Tampa close to everything March 12, 2014
Rated 4.0 out of 5.0 by As good as expected I choose Holiday Inn Express, because I know that I can expect a good value across he board. This one again fulfilled my needs. March 11, 2014
Rated 5.0 out of 5.0 by A Very Nice Stay -- Very Friendly & Helpful Staff!! My wife and I spent Weds to the following Monday here in mid-Feb., 2014 We are experienced travelers and this was one of the friendliest staffs we have ever encountered -- from the front desk people to the cleaning ladies to the maintenance people--very friendly and helpful. The rooms were clean and the quality of the breakfast food was quite good. We would certainly stay here again! March 4, 2014
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