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Rated 4.4 out of 5 by 130 reviewers.
Rated 4.0 out of 5.0 by Nice stay Great location and a very friendly staff make this a very nice family hotel fairly close to attractions. July 30, 2014
Rated 4.0 out of 5.0 by Excellent Stay Fine place to stay, no downside. Good bed, excellent staff and a fine breakfast. July 30, 2014
Rated 5.0 out of 5.0 by Clean Hotel and great service From the time I checked in until we checked out the front desk staff was very attentive to my needs. I was given directions to 2 places of interest and was very accommodating to any questions I had in regards to the Tampa area. I would highly recommend this hotel. Very clean rooms, comfortable beds and a great variety of breakfast to choose from. July 30, 2014
Rated 1.0 out of 5.0 by Nasty Rooms This was my second time staying at this hotel and after my first experience of a non smoking room very smokey and AC not working in room, I should've learned from that. I wanted to give the hotel another chance because it was convient to where I needed to be during my visit in Brandon. On July 18, 2014 I arrived and checked into my room, got to the 3rd floor to the room and the room looked as if someone was living there (room 337#. It was not clean, the bed wasn't made and things were all over the floor. I went back down to the front desk, got another room, second floor and it was nasty #room 216). Blood on toliet and bed skirts had white spots all over them, see pictures below. I would never stay at this hotel or any other Holiday Inn & express ever again. The hotel clerk gave me 1,000 points for my IHG Rewards Club Member. but that means nothing. My kids were so upset. Ruin my trip. July 24, 2014
Rated 5.0 out of 5.0 by Good night's rest Great hotel for the price! Clean and quiet for a holiday stay. We will stay here again! July 16, 2014
Rated 5.0 out of 5.0 by wonderful It was awesome. make you want to go again. I would recommend this hotel to any one. I enjoyed the pool. food clean bathroom. etc. July 11, 2014
Rated 5.0 out of 5.0 by Great Stay I had just 2 days for shoping and visiting freinds In Brandon so where I stay was very important distance wise This hotel was perfect I was able to do all the things I came to Brandon for and More I felt sage coming back late and ai was able to relax. I am planing to stay at yur Plant City location july 19th and I am so looking forward to . Iam bring my family 6 year old twins we are visiting Dainodur wold And I recommended we stay at Holiday Inn Express July 11, 2014
Rated 5.0 out of 5.0 by home away from home My wife and I always stay here whenever we are visiting Brandon from Naples. Great location, safe and secure, excellent breakfast and Samantha, guest services manager, is awesome. July 10, 2014
Rated 5.0 out of 5.0 by Clean Room was very clean. Easy check-in. They knock on your door exactly at 11am on the day you need to check out. If you need to check out late you may need to call the desk the night before. Good hotel amenities for the price. June 25, 2014
Rated 5.0 out of 5.0 by Great place to stay Really enjoyed our time here. So friendly. Very convenient. Excellent accommodations. Hats off to manager and crew. June 22, 2014
Rated 5.0 out of 5.0 by Great customer service and update room decor Wonderful experience at this hotel. Clean, updated rooms at a good price! June 17, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Nice clean property. Rooms were really nice. Rooms were fairly cheap compared to other Holiday Inn Express's located in larger cites. June 17, 2014
Rated 5.0 out of 5.0 by Nice property! Great location, near restaurants and shopping. Hotel property was wonderful. Clean, updated decor, comfortable, quiet and nice breakfast selection. Great value. June 16, 2014
Rated 5.0 out of 5.0 one of the best Holiday Inn Express's...... we stay only at HIE as we travel up and down the eastern seaboard and this one is super--- from the front desk staff, Hildie,Taneisha tp the coffee room staff to the maid service, everyone is friendly,helpful and accomodating...umbrella service during a torrential downpour with towels waiting in the lobby to dry off with..and warm cookies in the lobby, it was a wonderful experince. The HIE on St. Simons Island rates a close second for the best we have stayed in.... keep up the good work... June 15, 2014
Rated 5.0 out of 5.0 by Internet! I love IHG and this location except the internet. I have stayed a few times now and the internet isn't strong at all. Booster! Is all I have to say. Still great on everything else. June 15, 2014
Rated 5.0 out of 5.0 by Great location Had a wonderful stay, staff was great! This survey is not as short as proclaimed. My stay was fine, the people were extremely helpful and yes I'd stay here again. June 12, 2014
Rated 4.0 out of 5.0 by good location and friendly helpful staff I have stayed here in the past. My purpose was in Brandon so this, to me, is the best place to stay. I checked out your nearest competitor, next door, and found that for my purposes the Holiday Inn Express was better. June 6, 2014
Rated 2.0 out of 5.0 by Good room overall, poor service. First night there was called twice by front desk, once they hung up before speaking, second call was to verify that there was someone in the room. We thought we had heard someone at the door trying to get in, so they must have inadvertently assigned our room to someone else. Anyway they woke us twice late at night with phone calls. Third day our room was not cleaned, no service or towels provided until i called the front desk, and she seemed bothered that I called and asked for service. Then a housecleaner came to the room with towels and emptied the trash. The room was fine, hotel was fine otherwise. I have stayed at HIE many times and was surprised at the caliber of service at this one. June 5, 2014
Rated 4.0 out of 5.0 by Internet service marginal. The wireless internet signal was very weak about 2/3 the distance down the corridor. I could not stay connected on my laptop. The staff very courteously moved me the to the other wing about the same distance from the core facility, but I experienced the same issue. June 2, 2014
Rated 5.0 out of 5.0 by Wonderful Place Staff was wonderful, the area is great. Close to everything you would need for a great stay. May 29, 2014
Rated 4.0 out of 5.0 by Great experience Overall my stay was great. The rooms were clean which is a must for me. Location was perfect and conviently located near great resteraunts. I would definitely stay again and recommend this location. May 28, 2014
Rated 5.0 out of 5.0 by Great location. Clean. Breakfast great. Only negative is that there were no queen beds. One of us had to sleep in a chair. May 27, 2014
Rated 5.0 out of 5.0 by huge poolside suite Love the room. I had a corner room. Will visit again. May 27, 2014
Rated 5.0 out of 5.0 by Great landscaping and quiet We really enjoyed the lake and the wild life there. May 22, 2014
Rated 5.0 out of 5.0 by Great place to relaxation Excellent staff and location. This place was close to everything we needed and the places we needed to visit during our stay. Centrally located - very close to highway with very easy on and off to hotel. The staff was excellent : we arrived without reservations and were taken very good care of - even going to the trouble of getting us into a suite within 2 days. This greatly enhanced our visit by having the ability to have our grandson stay with us for a few days. Relaxing by the pool while viewing the small pond and wildlife was great - grandson and I got quite a few great nature pictures. From the picture you would think we were in the middle of the woods. Thanks for all the assistance during our stay. May 11, 2014
Rated 5.0 out of 5.0 by Wow...great staff and wonderful experience! We had a last-minute family emergency. The hotel accommodated my entire out-of-town family (including me) and was kind, warm, and gracious during our entire stay. The hotel was clean; the staff was friendly; the breakfast was great...nothing but exceptional. I would highly recommend the Holiday Inn Express Brandon for your hotel needs in Brandon or near Tampa. May 6, 2014
Rated 5.0 out of 5.0 by Great room I stay at this Holiday Inn every time I'm in Tampa working close by. The hotel is in a great location, and the staff has always been great to deal with. April 30, 2014
Rated 5.0 out of 5.0 by Very acccomodating and great service Being a Rewards customer I prefer to stay at the Holiday Inn Express in Brandon, Florida when visiting my father. Unfortunately he was on the decline and passed during our stay. Your staff was very helpful and accommodating as they were able to get us a room on the 1st floor and near the breakfast buffet. We asked for late room cleaning and they were accommodating to this request. We don't feel like we are very demanding compared to other guests but your staff made us feel like any request was no problem. Thank you for the enjoyable guest stay at your hotel April 27, 2014
Rated 2.0 out of 5.0 by Smoking and Hotel Manager made for an unpleasant stay This facility is supposed to be non-smoking by law. However, hotel guests were smoking on the third floor. We complained on 4 different days and staff told us all they could do was charge the people extra. We even told them the rooms the smoke was coming from. They should have called the Sheriff and had them removed. Also, it was our understanding that with the Discover Florida package we got a free night after the the 5th night of our stay. Staff denied having any knowledge of online deals and stated that online deals change so often they can't be expected to keep up with them. Even if we were wrong about our understanding of the Discover Florida deal, we shouldn't have been made to feel stupid and treated the way we were. The manager on duty at check out made us feel like old people always looking for a better deal. Her attitude was we should be happy with the rate we got. We had this facility booked again for a stay in June but we've now canceled that. April 25, 2014
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