Rated 4.4 out of 5 by 61
Rated 1.0 out of 5.0 by dasz If you have to...."Don't"
Rude and uncaring staff... truly concern about " head on a pillow" mentality.
I had an issue w/ forgotten "vital" medication in the room refrigerator....contact the front decks twice, left cell number, the second deck person said " she would contact the MGR" and I would return on the 17th of October. No call was made...The night manager could only speak of protocol which I met.
The current room was not check cleanliness. And now I am concern by unsecure items in the room while out on business.
The present room have leftover trash in room.
I am a gold member of their reward program and I have been staying @ all branches of Holiday Inn
October 18, 2013
Rated 5.0 out of 5.0 by Gaylord Sleep Quality
Everything about this hotel was excellent, except it needs better pillows.
October 15, 2013
Rated 5.0 out of 5.0 by gladys12 Very nice atmosphere
I love the location of the hotel. The atmosphere was very nice, quite, clean and close to many stores in the area. The room was big and very comfortable. Just love it.
October 11, 2013
Rated 5.0 out of 5.0 by jack1007 Great place to stay
Great value for the price, will continue to stay each time I am in area for business.
September 16, 2013
Rated 5.0 out of 5.0 by Larry45 Great place & staff
These people go out of their way to make sure
your stay is the best . Will absolutely stay there again.
September 15, 2013
Rated 5.0 out of 5.0 by neo80 Comfortable stay
This stay meet all expectation of what Holiday Inn Express is known for.
September 11, 2013
Rated 5.0 out of 5.0 by Meli1234 Pool amenities, new workout equipment, the list goes on! Comfy beds.
Near Tampa. There for a hockey tournament. Would stay there again, possibly after a lightning game.
September 5, 2013
Rated 5.0 out of 5.0 by Naeke Comfortable and spacious rooms
We had a great stay, and appreciated the swimming pool.
August 29, 2013
Rated 5.0 out of 5.0 by JackieJackie27 We will stay here again on our next visit
The room was clean and quiet. The dining area was clean and a nice variety for breakfast. You can walk to two different malls the longer walk about 15 minutes. Staff was nice and friendly.
August 21, 2013
Rated 5.0 out of 5.0 by SGTJOHN20 VERY NICE EXPRIANCE
WOULD RECOMMEND STAYING AT THIS HOLIDAY INN SERVICES WERE GREAT
August 18, 2013
Rated 4.0 out of 5.0 by JMS2 Business Travel in Brandon
Excellent Front Desk Staff. Friendly and informative,
My room was well appointed, comfortable for work and rest.
Thanks! I will stay again soon!
August 14, 2013
Rated 5.0 out of 5.0 by PittsburghJohn61 Great Staff and Service
This became my home away from home for 5 weeks. First, the staff and service was excellent. Made me feel comfortable from the General Manager to Housekeepiong. The rooms were in excellent condition and always had a hot breakfast. This is one of the best overall hotel experiences I have ever had. I could not find one thing I would improve about this facility. Just moved to the Tampa/Brandon area with a new job and I will recommend the Brandon Holiday Express to all my family, friends and visiting business associates. Holiday Inn Management needs to use this as a model for their other locations. My Congratulations to the General Manager.
August 8, 2013
Rated 5.0 out of 5.0 by shortbus excellent staff, very friendly, exceptional rooms
This makes the fourth time of staying at this location and every time I have been very satisfied. The staff is great extra clean rooms
August 5, 2013
Rated 5.0 out of 5.0 by daniel1 great staff
as I had written a review a few weeks ago I stated that while trying to use the computed,that children were trying to play games,you could tell that they were just out of the pool,and I heard them say that they had to be outside so there mother could pick them up,I assumed they were children of staff, but after investigating found out they were just droped of by someone so they could use the pool for free
August 5, 2013
Rated 5.0 out of 5.0 by tealng87 nice staff
My husband and I stayed over our anniversary weekend. The staff was very nice and had knowledge of the area and helped us pick activities . Very clean hotel. Looking forward to staying in the future
August 3, 2013
Rated 4.0 out of 5.0 by daniel1 great staff
this is my 18th stay here at 3 to 4 nights per stay,staff has been great, however I noticed at one stay as I was trying to print a boarding pass at the business center,there were children trying to play games with the computers,they were not customers,they were children of the staff,they were waiting to be picked up,also at one visit teenagers were hanging around the lobby wearing jeans and no shirts, no class, I am not a prude I have grand children, but staff maybe should police area to maintain the good name of Holiday Inn , keep it to a higher standard like most of us want it to stay
July 23, 2013
Rated 5.0 out of 5.0 by Mac007 Always a home away from home
Staff and accomodations are the best, makes being away from home bearable.
July 23, 2013
Rated 5.0 out of 5.0 by RG64 Nice Hotel Great Value
Very Nice Lounge area with a view of the lake Room was very clean and comfortable, staff was very hospitable I highly recommend a visit Great Hotel Relaxing Amenities and Superb Value.
July 19, 2013
Rated 5.0 out of 5.0 by jumper82 Staff was very helpful
Margie at the Reception Desk was friendly and very helpful.
July 8, 2013
Rated 5.0 out of 5.0 by dumbdora great
Always enjoy my stays at HIExpress, that is why it is my hotel of choice when I am on the road. They have never disappointed me.
Tampa-Brandon stop was GREAT
July 2, 2013
Rated 5.0 out of 5.0 by AnneJ Nothing bad to say about this place!
This was truly one of the best hotel experiences we've had in awhile. The room was clean, the beds were comfy and the complimentary breakfast was complete with eggs and sausage! We would definitely stay here again!
June 9, 2013
Rated 5.0 out of 5.0 by palmcue what i expected
nice facilities, clean room, nice rest, responsive desk. what I expected
May 31, 2013
Rated 5.0 out of 5.0 by mnunezz comfortable room and good service
very satisfied, fitness center, pool, free breakfast, good environment
May 25, 2013
Rated 5.0 out of 5.0 by jeff66 Great stay
I stayed at this Holiday Inn Express for several days
and the staff friendleness and housekeeping was excellent.
They greet you when you come in and make you feel welcome.
The breakfast buffet is always tasty and fresh. I will stay here in the future and recommend it highly.
May 15, 2013
Rated 3.0 out of 5.0 by Sunshine228 Good stay..but I did not get my Priority Club points for my stay.
I asked the front desk girl Gabby twice to add my Priority Club number to my room and she never took care of it. I called the first time when I saw my bill under the door without my PC number on it and she said she would call me back - never did. So, at my 2pm check out i asked the same girl again and she said her password was not working so she would add it tomorrow when a manager came in. That never happened. I never got a call from her and never got my points for my 4 night stay. She should work on her follow through with customers. Other than that the stay was good. Housekeepers were very friendly and helpful. Breakfast was great!
May 4, 2013
Rated 5.0 out of 5.0 by Jeannette1stFloor Love this property and the staff
I've stayed at this property many times over the years; though more than one remodel. It's a great location with a nice view. The staff is wonderful and friendly but always professional. They recognize me when I walk through the door. I prefer the ground floor and 90% of the time they're able to put me in a ground floor room. Breakfast is always good and the staff is very helpful. Rooms are clean and fresh, beds are comfortable and if any little thing is wrong it is addressed rapidly.
I recently had a job change and I will no long travel to the Tampa area. I regret that I didn't get a chance to tell the staff goodbye as I consider many of them friends. I always felt that I was at home when I walked through their door.
May 1, 2013
Rated 4.0 out of 5.0 by lc31 Quiet, clean, comfortable room and convenient location
Our hotel room was quiet and clean. Bedding and linens were high quality and comfortable. Location was very convenient to shopping and restaurants, and not even far from downtown!
April 20, 2013
Rated 5.0 out of 5.0 by Twostep02 Great
This was a really good hotel , we had traveled from Va. to Tampa to catch our Cruise and it was so relaxing to have a comfortable place to stay the night , was really clean and within walking distance to Red Lobster , Olive Garden and a few others, The heated pool was great . We would give it a 10 .
April 16, 2013
Rated 5.0 out of 5.0 by Ninger Friendly front desk staff
The front desk was very friendly and the pool area was comfortable and private.
April 12, 2013
Rated 2.0 out of 5.0 by Arlene Pleasant Experience
We stay at this Holiday Inn once a year. It is just down the street from where I go to do my taxes. It is a very comfortable hotel, and we always enjoy staying there. There are lots of nice restaurants nearby and a huge shopping mall across the main highway nearby.
April 3, 2013