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Rated 4.0 out of 5 by 180 reviewers.
Rated 3.0 out of 5.0 by Breakfast Service Inadequate staff and seating. Had to wait for several items such as coffee, eggs and bacon. Pancake machine was broken and could not be fixed. November 12, 2014
Rated 4.0 out of 5.0 by COMFORT AT A FAIR PRICE Very welcoming and comfortable hotel at a modest price. Breakfast is plentiful with decent variety. A big plus is the indoor pool for a little recreation -- and it's open to 11 PM. It was a little cold in my last visit, but very comfortable on previous visits. November 11, 2014
Rated 2.0 out of 5.0 by Not pleased Refer to comments already given. Was not satisfied with the stay. November 11, 2014
Rated 1.0 out of 5.0 by Not at all what I expected! I stayed at the Holiday Inn Express in Delafield, Wisconsin 9 times between June and October 2014. The WI property was new, clean and had very comfortable beds and pillows. The rate was considerably less than the Branford,CT property and the surrounding town was safe, well-lit and offered evening dinner and shopping options. The Holiday Inn Express in Branford, CT was disappointing. The property was old, run-down and had the most miserable mattresses. My husband, son and I woke up with severe back pain every morning and needed to take OTC pain medication. The only positive experience was from the sweet woman who worked in the breakfast area. She greeted us with a friendly smile, gelatin free yogurt and pancakes. Unfortunately, every piece of fresh fruit my son bit into looked fresh but was rotten on the inside (brown apples, mushy pears and blackened bananas). We will be traveling to CT twice a month for the next 2 years and will not stay at the Branford property again. I expected a Holiday Inn Express like the one in Delafield, WI and am disappointed. November 9, 2014
Rated 5.0 out of 5.0 by Business Travel Clean comfortable room. Friendly staff. Typical breakfast selection of other Holiday Inn locations. There are a couple of nice restaurants within walking distance. November 5, 2014
Rated 5.0 out of 5.0 by Great spot. Just outside Branford Center Nicest people. Great little breakfast buffet. Just what they use to say "no surprises". But that's the surprise - I didn't worry about anything, everything worked, and everyone was welcoming and had pride in their hotel. November 5, 2014
Rated 4.0 out of 5.0 by Courteous and accommodating We stayed here on our wedding night, the staff was very accommodating to us and helped place all of my guests close to our room (we didn't have enough rooms to block off in advance, and some guests booked late). We also wanted to stay up and so they allowed us to use the coffee area in front. The staff was friendly. It was clean, and simple. November 4, 2014
Rated 5.0 out of 5.0 by Comfortable Stay It was a comfortable hotel with good continental breakfast. The wifi was strong and reliable. It was close to the highway which is what I wanted for my work. Excellent choice and great value. November 4, 2014
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