Rated 3.7 out of 5 by 110
Rated 5.0 out of 5.0 by Tutster7 Nice place, nice people, good location
My family and I were in town for a medical conference and we thought the hotel was clean, comfortable, and located conveniently to many food places and stores! The staff was very friendly and we will recommend this location to our friends in the area!
July 24, 2014
Rated 1.0 out of 5.0 by Boze77 Purgatory - for those wanting a nice hotel
See my comments before. Just a horrible time, from rude staff, dirty facilitates, un-operational facilities, to unacceptable phone calls from the front desk at 2am in the morning. I will never come here again, and will probably never stay at another Holiday Inn Express.
July 15, 2014
Rated 5.0 out of 5.0 by San Francisco Joe. Very clean and well maintained.
Staff very helpful. Nice accommodations and excellent breakfast spread.
July 15, 2014
Rated 3.0 out of 5.0 by Jsa2413 First night great, Second night... Not
Stayed there on Monday and had a great stay. Came back through Thursday and it was not good. First room the AC kept cutting off and on. The service lady says it was overheating. Had to call again to get room change. The next room smelled like an ashtray. Not happy when two rooms are bad.
July 14, 2014
Rated 4.0 out of 5.0 by Ralph 27 Eggs
Because I don't eat not real eggs....I always eat some hard boiled eggs. There were no hard boiled eggs to be found.
July 13, 2014
Rated 5.0 out of 5.0 by junebride Nice hotel - good for wedding prep/stay
My bridesmaids and I got ready in the handicap access hotel room (the room they gave my sister) for my wedding. It was a huge room so 6 bridesmaids, a bride and a mother of the bride, the hairdresser and her assistant, plus some comers and goers were able to comfortably fit there. The bathroom light didn't work and they said it could not be fixed, as it was not the bulb(?!) so they brought up a full length mirror we could put by the window which was helpful. Breakfast was decent. Hotel was a little pricey but it's Branford, CT. My husband and I stayed in suite 201 which was beautiful!
July 10, 2014
Rated 5.0 out of 5.0 by Patti35 Courteous and considerate staff
We visit this hotel often and are always pleased with the reception of the staff to our needs and the comfortable accommodations. I would highly recommend this hotel to anyone visiting this area.
July 9, 2014
Rated 4.0 out of 5.0 by mynickname123 I thought breakfast was at 6:30
I've stayed here numerous times, and this is the first time I really experienced a problem. Unfortunately, there were a few issues:
1.) The pillow cases on the bed stated that the pillows were either firm, or soft. They were all the same (soft.) I didn't tell them when I figured that out, but I guess I should have.
2.) Air conditioner never brought the temp down in the room, and it leaked water. Mentioned when I checked out, and they refunded part of my stay - Thanks!
3.) If breakfast starts at 6:30, please have it ready by then. Each day, the lady never had the pancakes ready until after 7. It seemed like she wouldn't set it up (or even get it to "warm up") until a number of people asked for them. Other than that, the other choices were fine.
Ohhhh,.. did you folks change to smaller coffee cups? They seemed smaller than last time,
Everyone on the property was nice and friendly, and that's always nice about this place, and one of the main reasons I stay at this location.
July 7, 2014