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Rated 4.0 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Nice place Worked for my quick in and out of the area. You shouldn't require any length of response in this section. If I can explain myself in less then fifty characters so be it! November 24, 2014
Rated 5.0 out of 5.0 by My choice I routinely stay in this HIE because it is near family. The rooms are clean, the beds are comfortable and the staff that I meet there are always pleasant. November 23, 2014
Rated 5.0 out of 5.0 by extremely pleasant place to stay great people ,service and facilities .Well located .Breakfast is done well with very caring dining room people. Always coffee available most times with a snack .Freshly baked cookies and nice tasty apples. The indoor heated swimming pool is very clean and kept at a very comfortable temperature regardless of the cold temperature outside, is a great amenity combined with the fitness area with up to date equipment . November 21, 2014
Rated 5.0 out of 5.0 by confortable bed and great service This was my first experience at this location, I was very satisfied with the room and the next morning continental breakfast. I would recommend this Holiday Inn for a stay. November 19, 2014
Rated 3.0 out of 5.0 by Breakfast Service Inadequate staff and seating. Had to wait for several items such as coffee, eggs and bacon. Pancake machine was broken and could not be fixed. November 12, 2014
Rated 4.0 out of 5.0 by COMFORT AT A FAIR PRICE Very welcoming and comfortable hotel at a modest price. Breakfast is plentiful with decent variety. A big plus is the indoor pool for a little recreation -- and it's open to 11 PM. It was a little cold in my last visit, but very comfortable on previous visits. November 11, 2014
Rated 2.0 out of 5.0 by Not pleased Refer to comments already given. Was not satisfied with the stay. November 11, 2014
Rated 1.0 out of 5.0 by Not at all what I expected! I stayed at the Holiday Inn Express in Delafield, Wisconsin 9 times between June and October 2014. The WI property was new, clean and had very comfortable beds and pillows. The rate was considerably less than the Branford,CT property and the surrounding town was safe, well-lit and offered evening dinner and shopping options. The Holiday Inn Express in Branford, CT was disappointing. The property was old, run-down and had the most miserable mattresses. My husband, son and I woke up with severe back pain every morning and needed to take OTC pain medication. The only positive experience was from the sweet woman who worked in the breakfast area. She greeted us with a friendly smile, gelatin free yogurt and pancakes. Unfortunately, every piece of fresh fruit my son bit into looked fresh but was rotten on the inside (brown apples, mushy pears and blackened bananas). We will be traveling to CT twice a month for the next 2 years and will not stay at the Branford property again. I expected a Holiday Inn Express like the one in Delafield, WI and am disappointed. November 9, 2014
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