Rated 3.7 out of 5 by 113
Rated 5.0 out of 5.0 Comfortable stay with great service
We were in town for a wedding. The location was ideal.
The staff was friendly and helpful. I would definitely recommend this motel.
July 29, 2014
Rated 2.0 out of 5.0 by Dad from Houston Bad Experience
I love the IHG family of hotels but Branford - New Haven was not up the to the standard. Front desk were very rude. They were short on towels every day since there were 4 of us in the room. They were out couple of items in the breakfast every single day. They charged IHG members for bottle water when no other hotel ever charged us.
July 27, 2014
Rated 5.0 out of 5.0 by RachelNB Breakfast is awesome!
We love the breakfast lady! She is incredibly positive and friendly and keeps everything stocked and in order. She is one of the reasons we come back each summer. Thank you!
July 26, 2014
Rated 5.0 out of 5.0 by Tutster7 Nice place, nice people, good location
My family and I were in town for a medical conference and we thought the hotel was clean, comfortable, and located conveniently to many food places and stores! The staff was very friendly and we will recommend this location to our friends in the area!
July 24, 2014
Rated 1.0 out of 5.0 by Boze77 Purgatory - for those wanting a nice hotel
See my comments before. Just a horrible time, from rude staff, dirty facilitates, un-operational facilities, to unacceptable phone calls from the front desk at 2am in the morning. I will never come here again, and will probably never stay at another Holiday Inn Express.
July 15, 2014
Rated 5.0 out of 5.0 by San Francisco Joe. Very clean and well maintained.
Staff very helpful. Nice accommodations and excellent breakfast spread.
July 15, 2014
Rated 3.0 out of 5.0 by Jsa2413 First night great, Second night... Not
Stayed there on Monday and had a great stay. Came back through Thursday and it was not good. First room the AC kept cutting off and on. The service lady says it was overheating. Had to call again to get room change. The next room smelled like an ashtray. Not happy when two rooms are bad.
July 14, 2014
Rated 4.0 out of 5.0 by Ralph 27 Eggs
Because I don't eat not real eggs....I always eat some hard boiled eggs. There were no hard boiled eggs to be found.
July 13, 2014