Rated 4.1 out of 5 by 355
Rated 5.0 out of 5.0 by redcoat? Pillows
I would recommend having better pillows overall but the rest of the stay was very comfortable.
May 18, 2016
Rated 2.0 out of 5.0 by josephm78 Not a great experience
Poor service from housekeeping, laundry, and front desk. I had to get keys reprogrammed when we returned to the hotel, my laundry was dropped off in accordance with the hotels requirements, only to be left at the front desk all day and never laundered. Also, housekeeping just skipped our room one day and we had to seek out housekeeping staff to get clean towels and such. By far the worst experience I have had at an IHG hotel, and surely not indicative of the overall organization. However, it was disappointing enough that I will think twice when booking at IHG in the future.
May 17, 2016
Rated 1.0 out of 5.0 by Mary Anne 143 The rooms need an overhaul
The hotel itself was nice, but I've stayed at other Holiday Inn Express and this one nowhere near compared to the others. The room was in need of an upgrade, the mattress was old and worn. I asked for another room but one wasn't available. The pillows were great though. The cost was low so it sufficed for a night on the road for business, but I wouldn't stay here again.
May 14, 2016
Rated 5.0 out of 5.0 by Nick 53 very clean and courtious
I found my stay at your hotel was extremely relaxing and wonderful. The staff was without a doubt one of the most professional and courteous I have encountered. I look forward to returning and staying for another relaxing visit. thanks again.
May 12, 2016
Rated 5.0 out of 5.0 by Tim232 Nice Hotel
Clean comfortable room, nice Sushi restaurant across the street.
May 6, 2016
Rated 5.0 out of 5.0 by jeannie61 comfortable rooms
We attended our nieces wedding and stayed at the hotel.
Highly recommend staying there to friends and family.
The staff were very friendly and the rooms very comfortable.
May 5, 2016
Rated 5.0 out of 5.0 by lary2 Pool area
The chlorine smell in the pool area really bothered my eyes and other guests as well. Perhaps you can use a little less and therefore make it more comfortable.
May 5, 2016
Rated 4.0 out of 5.0 by Crazy in Branford nice Room
clean room, lots of room, bathroom lighting could be better
May 4, 2016