Rated 4.0 out of 5 by 106
Rated 5.0 out of 5.0 by grumps212 Good service & location
Always a good experience at IHG will always try to stay at one
November 24, 2013
Rated 5.0 out of 5.0 by Salsaman1950 Great Breakfast
We were impressed esp. with the gals that prepared breakfast. They did a fantastic job with so many guests, keeping the food ready, hot and tasted great.
Lyle and Denise
November 22, 2013
Rated 4.0 out of 5.0 by sumleacar Recommend.
Best pillows I've ever had in a hotel. No need to bring your own. I didn't use some of mine because theirs were great. One bed was very comfortable, however the other bed (both queens) was a different mattress and way too soft. In the future I would expect the same mattresses on both beds. Very clean room. Smelled very nice. Biggest complaint was the hot water. It would go cold to warm, cold to warm every couple minutes. Never fully hot. Overall, a good experience.
November 20, 2013
Rated 3.0 out of 5.0 by corvette98 rooms were good but mini frieg was broken apon arrival
never will stay in a room where the elevators are just on the other side of the room. could not sleep and was not relaxed due to elevator noise and very loud banging down the hall from not sure what. there was no inn dinner options which was a big let down.
November 17, 2013
Rated 4.0 out of 5.0 by Mrocka2k 1 year Anniversary Trip
I planned a stay at the HIE months ago, I was so excited about celebrating my 1 year anniversary in Branson. I watched the reviews like crazy so I was so eager to see the hotel for myself. Upon arrival the lobby was beautifully decorated & the front desk staff was nice. They got us checked in quickly we stayed in room 525. Upon entering the room we were meet with a very strong mildew smell which was a bit disturbing but other than that the room was nice. The bed was comfy & the room was clean. I really enjoyed how futuristic the shower looked & the water pressure was awesome. For us it was great having a microwave & a fridge in the room as we did not eat out that much. The breakfast was great but the room was extremely packed each morning which is understandable when you have a hotel filled with guest. The staff worked hard to keep the food stocked & hot. Overall we really enjoyed our stay. On our last day/night the internet stopped working & never started back but that was no biggie. Also I made our reservations with a debit card & was charged $63 more than I was supposed to be. I called the front desk & was told because I made the reservation with a debit card my bank put a hold on those funds plus the price of the room. When in actuality upon check out after mentioning it to the front desk attendant she told me the room rate was entered incorrectly so that's why we were charged more. So she was able to get that corrected & we were on our way. We enjoyed the HIE, & we cant wait to stay there again!!
November 15, 2013
Rated 5.0 out of 5.0 by Maggiesuz Like coming home.
We arrived at hie later than we expected, about 2am. We were checked in quickly and we're able to get in room and rest. Breakfast was great and kitchen workers were extremely polite and helpful even though they were very busy. Room was nice and clean. Checkout was quick. Love staying here.
November 12, 2013
Rated 5.0 out of 5.0 by 33LC33 Great location
The room layout was a little bit awkward. Could not watch TV from the chairs, only from bed. Had to climb over someone sitting in chair to get to frig. Coffee pot on top shelf, which made it hard for a short person to see to put water in. These, in total, were farily small complaints. Heating/cooling system excellent. Bed absolutely wonderful. Not enought seating in breakefast room for morning rush! Like location very much.
November 7, 2013
Rated 4.0 out of 5.0 by DS7480 Bad Service
Room not made up one day came back at 5:00 PM and request that it be made up last night there getting our bags out found that they were wet and my wife's shoes and boots were wet called frt desk and they sent up a maintance man and he said in wall was leaking from tub
November 5, 2013