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Rated 4.2 out of 5 by 55 reviewers.
Rated 4.0 out of 5.0 by Easy last minute reservation Went to a wedding at Chateau Elan and had so much fun, I decided to book a last minute room at the Holiday Inn Express. It was easy to book the room, get the key (even at 2:00 am), and find the room. Would stay there again. June 3, 2014
Rated 5.0 out of 5.0 by Great for the price When first arriving the builing looks great from the outside, but when going to the reception desk I noticed the outdated hallways, carpet, and furniture. Looking at this, I was getting skeptical about what I was gonna get in terms of room cleanliness and quality. I am pleased to report that the rooms are SUPER clean and WELL maintained. I would definitely recommend this hotel to anyone, it's a great value. My only recommendation to the hotel would be to update their carpets as a whole, as they look really old/outdated/used. May 29, 2014
Rated 4.0 out of 5.0 by Nice Stay Nice stay - very pleasant and helpful staff Great to be able to have our dog with us All was good - convenient to family and we will use again May 26, 2014
Rated 5.0 out of 5.0 by Traveler's bargain This hotel is easy to get to off 85. The rooms are updated and great for relaxing or working in. Staff is very nice and truly appreciate your business. May 19, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable room All around excellent, staff very professional and knowledgeable and helpful. morning breakfast was great. May 10, 2014
Rated 2.0 out of 5.0 by no room cleaning in 3 days I had made reservations here because my husband and I were both in a wedding at Chateau Elan. We had a 3 night reservation, thur-sunday. We also paid a pet fee and brought our small dog. I am very unhappy because our room was NEVER once cleaned in 3 days. We never got new towels, and never had a bed change. No trash was ever picked up, literally, the room was NEVER cleaned. I dont know if the maid didnt enter because of our dog, but If that is the case that should have been told to us up front and arrangements made. April 16, 2014
Rated 4.0 out of 5.0 by Location Location was great with closeness to the Mall of Georgia February 25, 2014
Rated 2.0 out of 5.0 by Below average I traveled from Quebec to Alabama. My family of three stayed at Holiday Inn Express every night of the 4 day trip. This location was below standards of the other HIE's along our trip. The price for the room was the same as the other locations, but the room was not of equal value. The room was very small and not worth the price. The staff there were polite. I would not recommend this location. There are better options within 15 miles. February 10, 2014
Rated 4.0 out of 5.0 by A bit "long in the tooth" I've stayed in a lot worse. Nothing to knock your lights out, but really a good value. Exceptional linens, above average breakfast, friendly staff, but no recognition for a platinum member. February 7, 2014
Rated 4.0 out of 5.0 by Great Manager & Staff Overall our 4-night stay was fine. Quiet hotel, great breakfast choices, awesome location. The staff was extremely kind, friendly and helpful. I would stay here again just because of that. The rooms were small though, and the decor is outdated, so be prepared for that. Nice pool area out back. January 29, 2014
Rated 4.0 out of 5.0 by Price change This is only hotel I stay at that charges different price for last day of stay. Reason from desk clerk is I booked online. When one books for 93.00, should be 93.00 for length of stay. Not last night go to 98.00. It is now getting me a little upset. Please check with owner of property. I possibly may change. January 11, 2014
Rated 5.0 out of 5.0 by Staff you should be proud of the front desk staff. They are the best. January 4, 2014
Rated 2.0 out of 5.0 by Hotel needs updates The location is good but hotel is in need of updates. I found that the location was good but didn't stand up to location needs. The lobby was old, the inter net connection was in hallway that everyone who walked by could see what you are doing, the side door by the parking lot had just stairs... great if you carried in your luggage or were able to climb the step stairs case to enter in by the parking lot. That location needs a ramp for theses needs. I did enjoy the staff they were very helpful and pleasent. AAA*** to staff December 26, 2013
Rated 5.0 out of 5.0 by Great service for a The service was great. But there was no exercise facility on site. Though I did see a swimming pool. I was told that Holiday Inn Express partnered with a gym and I would be able to go there. Since I was spending only one day, I was not able to check out the exercise facility which was 2 miles down the road. December 12, 2013
Rated 5.0 out of 5.0 by Great experience We only stayed one night but the staff was very friendly and knowledgable. Looking forward to coming back same time next year. Love the pancake machine also. Most continental b,fast have runny eggs and flabby bacon. The pancakes are just perfect December 8, 2013
Rated 5.0 out of 5.0 pillow top comfortable bed. black out drapery. We took advantage of the shuttle back & forth to Chateau Elan after the wedding we attended. Very nice! November 13, 2013
Rated 5.0 out of 5.0 by My visit Cathy, Chris, and Cathy always help to make my stay enjoyable. I look forward to my visits; They always make me feel like I'm at home. I am glad that I found you guys. Keep up the good work. I look forward to the updates that I hear should be happening soon. November 4, 2013
Rated 4.0 out of 5.0 by Yes all good except the tile in the bathroom Tile in bathroom loose at bottom of bath and it was costly to stay there as there was an event on locally October 24, 2013
Rated 5.0 out of 5.0 by Wonderful Place to Stay I visited the Holiday Inn Express in Braselton, Ga for the Georgia Bulldog/Gamecocks game for my birthday in September and I really enjoyed my stay. This hotel was in a great location. The stay was awesome. Keep up the good work. Thank you so much for all your assistance. October 8, 2013
Rated 5.0 out of 5.0 by Chin Motorsports - Road Atlanta Excellent hotel for a track day with Chin Motorsports and has a good rate. Was not looking for Luxury, just a clean place to stay and this hotel did fine. Have stayed across the street before and if doing an HPDE event you are on the track way to much to enjoy it for the price you will pay. Location is close to the track, BP is next door for Fuel and beer, great Irish Pub across the street at the Chateau for date night. Staff and Breakfast were fine. Will stay there again and recommend. October 1, 2013
Rated 4.0 out of 5.0 by Utilitarian + After a full day competing at Road Atlanta, we just wanted a clean and quiet room in hopes of a peaceful night of sleep. The Holiday Inn Express at Braselton proved to be just what we needed - plus! The staff was helpful, the room was clean, the A/C worked and we slept. Breakfast the following morning proved to be a plus - more than we expected and a nice way to start the morning. Would we return? Sure enough would! September 23, 2013
Rated 4.0 out of 5.0 by Nice For The Price We didn't need a 'luxury' property, we just wanted something clean and quiet after a hard day of racing at Road Atlanta. The Holiday Inn Express in Braselton certainly provided what we needed. The staff was pleasant and the breakfast the following morning was good. We would stay at this property again the next time we are in Braselton. September 6, 2013
Rated 4.0 out of 5.0 by Good value Attending concert at Chateau Élan resort...literally across the street. Great price and nice room....and free breakfast! September 6, 2013
Rated 5.0 out of 5.0 by My Stay For the Hotel to be Chateau Elan's back up it was not what I expected. The room had a mildew smell to it and the hallway's carpet was worned, looked old and stained. The Staff,service and breakfast were excellent. We took the shuttle provided by Chateau and that was also great. overall we did not spend much time in the room, so overall they need to lower their prices until their able to clean, replace carpets and take the smell out of rooms. September 5, 2013
Rated 5.0 out of 5.0 by Nice, Clean, Comfortable Hotel The room was very clean, the bed was comfortable and breakfast was included in the room charge. Breakfast was good with many choices. They do not have a restaurant and there is not one near by. August 22, 2013
Rated 5.0 out of 5.0 by Great service We had an awesome stay. The only thing I would do differently is heaver curtains. Shears are not enough for that extra privacy. August 22, 2013
Rated 3.0 out of 5.0 by Comfortable bed, room very clean We always stay at Holiday Inn Express when available, we find them to be good value and clean. Upon arriving we were greeted by a less than friendly desk clerk. We always receive a welcome package with bottled water....this time we did not. I called and asked for a wake up call which did not happened. This is our first not so good experience with Holiday Inn Express. I believe this was an isolated incident. Carol Mullins July 31, 2013
Rated 5.0 out of 5.0 by Friendly staff, clean room We stayed 2 nights - one on the way to the Smokey Mountains and one on the way back. The location is easy on & off Hwy 85. Access to the yard for our dog was easy. The rooms were very clean. The staff was very friendly greeting us, and helpful finding a pizza restaurant. Great breakfast one day, good breakfast the other morning. We didn't use the pool. It was small, but looked very clean. We plan to stay again and would recommend this motel to others. July 31, 2013
Rated 5.0 out of 5.0 by Superior Service and Very Comfortable Bed!! We traveled from Valdosta, GA after attending my husband's class reunion and drove up to this hotel to play Chateau Elan the next day and had a very comfortable night. Yes I will definitely recommend this hotel to all my friends and family. July 28, 2013
Rated 5.0 out of 5.0 by Nice Place Rooms are a little bit smaller, but everything was clean and comfortable. Saw a comment about see through drapes, but that is only because they didn't pull the outer, thicker drapes. Just needed to look. Breakfast was good and i was there to work in Pendergrass. I will be back. July 17, 2013
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