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Rated 4.5 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by HELPFUL DESK PERSONS I had reservations at another Holiday Inn Express after leaving Breaux Bridge ,but was not exactly sure of the location ,since the hotel had moved since I had last stayed there. The young ladies at the front desk went out of their way to get directions for me .I'm sorry that I did not record their names. May 2, 2013
Rated 5.0 out of 5.0 by Great staff! I visited Cajun Country recently & had a great stay at this facility. I needed some help because I am absentminded & left an item behind, & they went out of their way to assist me. Love it there! April 22, 2013
Rated 5.0 out of 5.0 by NIce clean hotel but a tad overpriced for the value We enjoyed our stay at this hotel, we were in town for ball games and the fields were actually 4 miles from the hotel. The only real issue we had was that at 9:30 when we came down to eat breakfast everything was being picked up and there was little for us to choose from. We were not even offered anything and the staff continued to clean and put up food while we ate. This was not right to me and if breakfast ends at 10, all food should be hot and ready until 10. If breakfast closes earlier than staff could have acknowledge the late arrivals and explained that breakfast had ended. Overall I am not sure if I would stay here again as it was a little further than we expected. The front desk was nice and the hotel is well kept and clean. April 17, 2013
Rated 4.0 out of 5.0 by Outstanding General Manager After a slight confrontation with the male receptionist who was lacking anything that resembled customer service skills, the General Manager really took good care of us. I’m sure she’ll get the inexperienced receptionist trained up. April 13, 2013
Rated 1.0 out of 5.0 by Unsatisfied with management The manager and staff were very rude. I was very dissatisfied with my experience at this particular Holiday Inn. I will try a different place the next time I'm in this area.. April 8, 2013
Rated 4.0 out of 5.0 by Clean rooms with better than most HVAC Very courteous staff especially the lady running the breakfast facility. February 28, 2013
Rated 3.0 out of 5.0 by Good staff, but... Close to interstate highway and very noisy. Also not many good restaurants to choose from. February 24, 2013
Rated 5.0 out of 5.0 by Best HIE in trip from WI to FL to AZ Great staff, great room, great breakfast. Breakfast lady was outstanding-great job! January 21, 2013
Rated 3.0 out of 5.0 by Dated Hotel....Not a Great Location We stayed in this Hotel during our recent road trip to Texas from Orlando going and coming back....we had booked on line as we normally do and checked out the Hotel all seemed OK but when we arrived the Hotel is VERY close to the I-10... a plus in some ways but not in others. When we arrived there was no one at the front desk to check us in....it was a good 15 mins before the staff noticed they had a customer standing at the check in desk.....it was Christmas Eve so maybe they were having a little office party!!! This Hotel is very dated and not what we come to expect from Holday Inn Express, although the Hotel was clean and staff friendly (when we finally found them)!! the room rate was over priced we thought....our room was surprisingly quiet and as requested when we booked....on the top floor and at the rear of the Hotel so this was a plus. The Hotel is clean but not too many eating choices in the area for an evening meal. Most probably would not stay at this Hotel again.......but would recommend the Hotel as would be unfair to rate them just on the fact the hotel is dated and there was no one at the front desk to check us in as it was Christmas. January 8, 2013
Rated 5.0 out of 5.0 by Great Place I stayed at this property twice and both times were great. The staff was very friendly and accommodating. I would recommend to all (especially those who travel with their pets). Thank you January 4, 2013
Rated 5.0 out of 5.0 by Great Service The staff, from the Mgr. to the housekeeping staff, was very friendly and helpful. They were more than willing to accomodate any request that we had, and were very good about giving information about local events and attractions. The room was clean, spacious and very confortable. I recommend this motel to any one in the Breaux Bridge area. November 27, 2012
Rated 5.0 out of 5.0 by relax, and sleep! was just passing trhough and this hotel was just so lovely compared to others November 12, 2012
Rated 5.0 out of 5.0 by Comfortable accomodations Very comfortable and friendly place to stay. Loved that a comprehensive restaurant, (not fast food), was right next door. Facility was easy to spot off of the freeway and had great parking. October 16, 2012
Rated 5.0 out of 5.0 by Great staff in breakfast area Staff in breakfast kept the best food and service. Room and bed were comfortable. Location is the best. October 15, 2012
Rated 5.0 out of 5.0 by Great Stay On Our Way We stopped at the Holiday Inn Express in Breaux Bridge, LA, after completing 12 hours of our drive to San Antonio. When we arrived, I was greeted graciously greeted as a welcomed guest. After I gave my name, I was also welcomed as a Priority Club member. The front desk staff was very friendly and inviting. When we met the cleaning staff the next morning on our way out, they initiated a greeting with a genuine smile and warm attitude. The breakfast area was nice and the food was as we have come to expect from Holiday Inn. The omelettes were warm and the bacon was well prepared. My daughter made a waffle and thoroughly enjoyed it. My wife said the boiled eggs were delicious and tasted fresh. Additionally, the hotel looked very well maintained and had a nice decor. Our only complaint was that my wife said there was a loud "jet engine" type sound that kept coming on and off throughout the night and disrupted her sleep a little. September 29, 2012
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