Rated 3.0 out of 5.0 by Barsun123 Pay in advance?
I am a platinum priority club member who frequents the Holiday Inn chain for business. I booked my room about 4 days in advance and was given the change to book almost any room including several types of suites if I was willing to pay in advance. I ended up booking a double bed room, the only room you could book without an advance purchase, due to my company’s policies. As a platinum member I assumed getting a king bed would not be much of an issue considering the number suites and king room that seemed to be available a few days in advance. I even had my reservation noted to this fact. When I arrived at the hotel not only was I put in a double room, not a big deal as I took my chances, but my room was less than quality. The noise from the trains passing by was fairly loud and the 4th floor smelled wet. When mentioned the smell of the floor to the 3 hotel staff members standing by the hotel desk seem very surprised. I would think the hotel staff might have visited the floors once in a awhile to notice the obvious smell.
I was not impressed with this hotel and it was one the higher priced Holiday Inn Express hotels I have stayed at. This hotel needs some work.
May 14, 2013
Rated 3.0 out of 5.0 by Inandout Nice room horrible customer service
Room was great, but Internet did not work. This made conducting business tough. When I asked at the front desk the employee said it had been down for days, and try to use the best western across the street Internet access. I asked if they were going to do something and all I got was a blank face.
May 9, 2013
Rated 2.0 out of 5.0 by Horselover18 Noisy and uncomfortable beds
the rooms were not well insulated and the beds were very hard. Also, while we were in the room another couple entered our room after having just checked in. they were given our room and keys while we were still guests there. Very alarming!
May 3, 2013
Rated 3.0 out of 5.0 by JRM1961 Hard to FIND!!!
I missed this hotel twice when trying to find it after a long difficult day of work. I did not see sign from interstate (north or south bound) and did not see a sign on the road at red light either. I had to call the hotel 3 times to find it!!! Then, once I finally got to my suite, the remote for TV in the living room did not work! Luckily, the remote for the TV in the bedroom worked on both TV's.
March 23, 2013
Rated 5.0 out of 5.0 by RDLearned Don't know why this motel is not rated better?
My family stayed here 4 nights during spring break. We have stayed here the last 3 years of spring break also. The staff is very competent, pleasant, and accomodating. The location is convenient to everything we like to do. The motel is not brand new but was very clean and well maintained. You can't remodel every year. If you did people would complain about the construction. We have stayed here in the past and will in the future too. We really don't have any complaints!
Oh, it is located by the train tracks so I guess if you are super sensitive to noise this could be a problem. However, if the train really does run at 4:00 in the morning as some said, we never heard it.
March 21, 2013
Rated 2.0 out of 5.0 by NashvilleMarch2013 Could use improvement ...
The hotel is fairly clean, but you can really see where there is a need for repairs. My room had a broken towel rail and toilet paper holder, which a daily inspection of the room should have revealed. Instead of getting the small bag of treats and a photocopied welcome letter, the money used for those things could go to maintenance. Housekeeping skipped the room, which wasn't a major concern until towels were needed, but speaks to how the hotel is managed. Typical breakfast, just the generic Holiday Inn Express choices.
March 18, 2013
Rated 4.0 out of 5.0 by TenaciousP Pleasently supprised - quality business stay
After reading some previous reviews I had low expectations. However, I found my 6 night stay to be excellent earlier this year. The rooms were spacious, clean, and comfortable. The hotel was very clean. The morning breakfasts were standard HIE fare. My room and stay was quite. And, most important, the wireless broadband was more than adequate (better than many.) All in all, this was a good choice for a business trip.
January 16, 2013
Rated 1.0 out of 5.0 by Cold NO HEAT!!!!!
After years of being a Priority Club member, I am surprised at the level of facility now being used for Holiday Inn Express. We tried 4 rooms at this location and none of them had any heat. By 2 a.m., the staff was relegated to bringing us extra blankets. They were courteous, kind and very apologetic. However, the temperature of the room remained at 60 degrees and the hallways were equally freezing. No sleep at this hotel, I am sad to say.
January 15, 2013