Rated 3.6 out of 5 by 73
Rated 5.0 out of 5.0 by J Mel Nice hotel
Hotel common areas and rooms were clean and comfortable. Internet was slow and dropped service occasionally. Overall, we had a very nice stay and would stay here again.
July 24, 2014
Rated 2.0 out of 5.0 by Jamaica0315 Very noisey
At check in. was not informed of all the construction/remodeling going on at the hotel. Lots of loud noise very early in the morning and throughout the day.
Not recognized as a platinum member.
July 23, 2014
Rated 2.0 out of 5.0 by F Bian Rude Staff
The property was nice and the location was great. However, I did not like the fact that they have rude employees. I checked in after a long day of working and had a very rude front desk lady check me in. She did not seem like she wanted to be there, or work at all for that matter. She was very rude and had a sour attitude throughout my check in. The first thing that I noticed is that she was sitting down in front of her own, personal computer, at the desk. She did not rise to greet me but remained focused in her personal business. Very irritable and put me in a horrible mood just by her demeanor. If you do not have happy people working, it just puts the guest in an unhappy mood. I was very displeased. I tried to be nice and respectful, however, she was rude and her attitude was so bad that I almost walked out right then. Not professional at all. I travel a lot and I like to be greeted by a nice person, not a rude, irritated girl. It was hard to understand her, due to her accent, and when I asked her to repeat herself, she got mad off and said it back very rudely. I will not ever stay at this location again, and will advise my friends to do the same. Also, she was not wearing any sort of identification and looked like she had been in her pajamas since the night before. She was still wearing them. I am no expert, but I am sure that gray sweat pants and a t-shirt do not qualify as a professional Holiday Inn uniform. I hope that this problem will be dealt with, as I was not the only one who seemed to notice. I also heard a few other people that checked in after me, that also had a bad experience with this particular front desk staff.
July 22, 2014