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Rated 4.5 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by Nice stay Clean, comfortable, friendly. Would certainly stay again. April 15, 2015
Rated 5.0 out of 5.0 by Great Hotel Hotel was great! Clean and comfortable. All of the staff I encountered were very friendly and helpful except for one person that worked the night shift at the front desk. I would definitely stay here again. April 15, 2015
Rated 5.0 out of 5.0 by Great service We loved it. the breakfast was great and the rooms were clean. The only problem we had was there was someone above us that made noise in the middle of the night and our devices had trouble with the internet connection but that was resolved and we had a great time. Close to stores and restaurants! April 15, 2015
Rated 4.0 out of 5.0 by No Internet I had several issues with the internet and was never able to connect to my 3 devices. The front desk said they would deposit 10,000 points in my account for the troubles. I stayed back on October 11, 2014 and still haven't received my points. Please deposit the 10,000 promised to me and any extra for this ridiculously long wait. Thank you. April 12, 2015
Rated 5.0 out of 5.0 by Nice new hotel I had a room with two beds, it was a little tight for two, but since I was travelling alone, no big deal. The internet must have been at capacity because it slowed noticeably after about 9pm. April 10, 2015
Rated 1.0 out of 5.0 by Disappointed I am a frequent traveler and utilize the Holiday Inn's quite often. Unfortunately this is the worst experience I have had in quite some time at a Holiday Inn. The staff was not as friendly as other Holiday Inn's I have stayed at. The room (with 2 queen beds) was very small and cramped as was the bathroom. The bathroom floor was slanted, uneven and cracked. The breakfast area was not as good as most Holiday Inn's - not well maintained or stocked. When I returned to my room between 5 & 6 the first evening, my room was not serviced and by that time all the cleaning staff was gone for the day. The following day the staff was cleaning the room next door around noon but when my wife returned to the room a few hours later, the room had not been serviced. After questioning the front desk, my wife was informed that another staff member was responsible for our room. I will not stay at this Holiday Inn during my future travel to Franklin. April 6, 2015
Rated 5.0 out of 5.0 by Great Place Always stay here when in Nashville every month for Business. April 4, 2015
Rated 4.0 out of 5.0 by Not bad at all Short stay, but good service here at the Holiday Inn Express... April 1, 2015
  • 2015-04-17T10:42:57.147-05:00
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