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Rated 4.4 out of 5 by 181 reviewers.
Rated 5.0 out of 5.0 by bed good typical Holiday Inn. Nothing special. decent. good location. good bed. clean. little too high price for just a holiday inn. checked in at 3:30 and room was not available due to they didn't have any clean. Would think by this time they would have clean rooms. November 18, 2014
Rated 3.0 out of 5.0 by Late Breakfast I've been staying at this hotel since it opened and the most aggrevating thing is that they never seem to be able to get the breakfast set up on time. As like most business travelers I usually have meetings in the morning and it is frustrating that one the hours for the breakfast don't start until 6:30 and two most of the time its not ready until 6;45-7-7:10. if you can't deliver on what you say you will then deduct this from my bill. November 16, 2014
Rated 5.0 out of 5.0 by Quiet, Clean, and Comfy!! We were pleasantly surprised with all the amenities and our room at Holiday Inn Express Cool Springs. It appeared that the entire facility has recently been renovated, and everything is new and clean! The dining area is large, and breakfast was adequate. We are planning a wedding for May 2015 and will certainly recommend this facility for out of town guests. November 15, 2014
Rated 5.0 out of 5.0 by Modern Look Down Home Confort Very nice, very modern looking. I enjoy HIE, but this one was unique. The room was modern, but very comfortable. Sometimes when you think modern design it feels kind of sterile. Not the case here. The staff was not excellent, but they were nice and friendly. The food is never really good at any HIE, but I don't stay for the food. There are plenty of restaurants around the hotel. A little more expensive than most HIE, but it's in Brentwood so that is to be expected. Overall great hotel and very comfortable. November 15, 2014
Rated 5.0 out of 5.0 by Nice hotel, good value very comfortable, clean, and the shower is very nice. November 14, 2014
Rated 5.0 out of 5.0 by Very nice stay I really enjoyed the experience, it is a very modern Holiday Inn. I will be staying here again. November 14, 2014
Rated 5.0 out of 5.0 by Great value near everything in Cool Springs Enjoyed the stay very much, very comfortable rooms, clean and easy access to from hotel. Staff was attentive to our needs and service was excellent. Breakfast offered various choices and eating area was very clean with good supply fresh coffee. Planning to stay at this hotel when I return to the area. November 12, 2014
Rated 4.0 out of 5.0 by Knock, knock Was woken up by popping noises coming from the walls. Sounded like the beams were settling. Both mornings the breakfast staff couldn't keep up with the amount of guest that were trying to get breakfast. A minimum of three people should have been working that weekend. Coffee was running out, not enough plates, the area where the food was laid out was full of spills on the floors and counter tops. I travel twice a month through out Tennessee and won't stay at that location again. November 11, 2014
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