Rated 4.5 out of 5 by 313
Rated 4.0 out of 5.0 by jd9898 Nice hotel
This was a nice clean hotel. Much better than another one we had reservations for in the Nashville area.
October 1, 2015
Rated 5.0 out of 5.0 by dawn61014 Lovely hotel, great staff
Every member of the staff we encountered was helpful and friendly. The room and hotel were nicely decorated, modern, clean. The only negative for me was the fact that there was only one mirror in the whole room, and that was in the bathroom. This is fine for one, or even two travelers, but for the four females traveling in my group, it made for a difficult time! Overall I enjoyed my stay.
September 30, 2015
Rated 5.0 out of 5.0 by markgnky57 very clean and friendly staff
Hotel was clean , inside and out. Staff was very friendly, lobby and corridors were very nice. Sleeping room was very nice, and bathroom was clean and big.
September 30, 2015
Rated 5.0 out of 5.0 by Shawn88 Great service
Staff was excellent - they took care of our needs as we needed to make last minute changes to our travel plans.
September 29, 2015
Rated 5.0 out of 5.0 by rebwhite1 Business stay
If you use siri to give you directions to this hotel, be prepared to end up in the middle of the Publix parking lot. It is tucked away well behind all the stores. Apparently the city of Brentwood won't let them light their signage any better. I hope you find it faster than I did!
September 28, 2015
Rated 3.0 out of 5.0 by Stem not one of the best
Stayed here many times, now time to change. Never greeted as a spire member, never received an upgrade. Too many wake up calls not received. No help from staff. Internet is sporadic. When you complain, they just agree with you. I was told to come to the lobby to do my work? Missing wake up calls and when you complain they say we have new people making mistakes? What? Train them, how hard is it to put in a wake up call. Breakfast at 6:30? Every other hotel is 6 am. When you ask they say we will look into it. Too many other choices for business people in the area. It is clean, convenient and the rooms are comfortable. Too bad the little things cause me to want to move. I don't want to but how many times do you have to bring things to their attention and nothing gets done. They ask you if you wants points for being a member, they never show up!!!!!
September 24, 2015
Rated 5.0 out of 5.0 by travelhappy9 Nice hotel close to Brentwood relatives
The hotel rooms are very clean and nice. It is close to I65 which is convenient. It's in a safe area. I would recommend it to friends. There is a nice exercise fitness room. The breakfast area is very large and has plenty of tvs to watch. The signature cinnamon hot rolls are provided and are very good.
September 23, 2015
Rated 5.0 out of 5.0 by Fiercenessis Cool place at Cool Springs
Friendly staff, accessible location (use Google/Bing maps), nice clean rooms, great breakfast, fitness room should be renamed to Cardio Room, decent snacks and beers at the front desk.
September 21, 2015