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Rated 4.5 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 Great place to stay in Brentwood area Really enjoyed my brief stay at this hotel. The staff was very helpful and my room was very clean. Hotel seemed to be very new. Great choice when in the Brentwood/Franklin Tn. area. I will use this hotel again in the future. December 26, 2014
Rated 5.0 out of 5.0 by Great location and service My wife and I visit this area a few times a year and this is where we prefer to stay. The staff is helpful and pleasant. December 25, 2014
Rated 5.0 out of 5.0 by Very Nice/Helpful Staff The staff was very nice and helpful. Room was a bit smaller than expected, but otherwise very clean and comfortable. Bathroom was very clean and spacious; more room than expected (excellent). Beds were very comfortable, my family and I slept well. Breakfast was the typical things (egg/cheese omelet, fruit, cereal, pancake machine, pastries) - nothing spectacular to me but was OK. Kids liked the Pancake machine, it was OK to me. Coffee was decent, fruit was fresh. December 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Great place to stay. Hotel is modern, clean and up to date. Staff is excellent. December 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff!!! Ater a long day of meetings and travel, It's nice to be greeted with a smile. Extra attention as he searched for a room in a low traffic area of the hotel so that I could rest comfortably. I was also helped with a restaurant close by to get some dinner. Staying nearly 200 nights per year in hotels, it's always nice to be greeted by friendly staff which is not the case in a lot of places. GREAT STAFF!!! HIGHLY RECOMMEND!!! December 5, 2014
Rated 5.0 out of 5.0 by Great clean hotel, comfortable bed, great service and value. Staff members were helpful and attentive to our needs. Fresh coffee was made for us on arrival. No surprises for the rooms, hallways, breakfast area, breakfast, TV's, internet checking in or out etc. Only negative was partially positive due to the convenience of the location to the highway. Therefore there was some highway noise. Everything else was 5 star and I would recommend this Holiday In Express! December 3, 2014
Rated 5.0 out of 5.0 by Excelent service at Front Desk (early morning~ 4:30 AM) Was a good experience in your hotel but the people make difference, for good or bad: To improve: One day my room wasn´t cleaned Excelent: I had issues with my Credit Card and I receive a great support from Manager (ven was early morning: 4:30 AM)!!! Could you send me a copy of statement to my email? November 24, 2014
Rated 3.0 out of 5.0 by not what i was used to Small vanity Poor breakfast quality Too noisy Odd location November 22, 2014
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