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Rated 4.2 out of 5 by 41 reviewers.
Rated 5.0 out of 5.0 by Great staff Staff was willing to go the extra mile for all guests. August 10, 2014
Rated 5.0 out of 5.0 by great location for Winery in Brentwood Thank you HIE for the comfortable stay we had. The event location was less than 3 miles from your location...Can't beat that! Plus your friendly staff was attentive and helpful! Thanks again! August 7, 2014
Rated 5.0 out of 5.0 by Very Comfortable beds; quiet, dark room We came in to Brentwood for a family reunion. Holiday Inn Express is a very clean, well-maintained facility. It's a little hard to spot off of Brentwood Blvd since it sits a parcel back from the road. The room was dark and very quiet; the beds were very, very comfortable. The air conditioner worked very well. The breakfast was very good. wide variety to foods to eat -- pancakes, cheese omelet, bacon strips, bagels, muffins, yogurt and fresh fruit. Fresh brewed coffee -- several flavors. We needed a place to get a good night's sleep before travelling on -- this is a great facility. August 2, 2014
Rated 5.0 out of 5.0 by Comfortable and Convenient This hotel has comfortable rooms with the amenities we expect for the price. There is plenty of room for all our belongings so everything has a space. The staff, front desk , room service and food prep, are all friendly and helpful. An elevator has been put in this past year and that made having a second story room very easy, no more lugging bags up the stairs! Our only disappointment was with the fitness room. It was shabby and one piece was broken. The water cooler was empty and no towels were available( this was first thing in the morning) and nothing changed for the five days we were there. Overall, we enjoy coming to this hotel when we are in the region. July 20, 2014
Rated 3.0 out of 5.0 by Just average at best When we arrived, we took our grandson out to use the pool, but there was no place to sit in the shade. One umbrella was just a tattered frame, & the other one only sheltered the table. It looked there was no pool area maintenance at all. There was a shelf for towels, but no towels. It was too hot to sit in the sun so we werent able to enjoy the pool time that our grandson had anticipated. Then the next morning at breakfast, there was no place to sit. The breakfast area was extremely small, with only a half dozen tables or so. We were able to sign on to the "free" internet, but it was so slow that i never was able to access my email or facebook. Friends who were staying there too said they also couldn't get online. Also, i didn't like the room configuration with the vanity in the room instead of the bathroom. That would have been fine if we were traveling by ourselves, but didn't offer enough privacy since we were traveling with our grandson. This felt like a $70 a nite hotel, not a $150 a nite hotel. July 16, 2014
Rated 4.0 out of 5.0 by ease and comfort Above average place to stay. Room comfortable and property easy to access. July 13, 2014
Rated 5.0 out of 5.0 by Quiet location and comfy beds Stayed only 1 night with 2 female relatives for the 4th of July weekend. Room was clean and had more than adequate niches and tables to lay out all our personal items; there were ample electrical outlets for all our electronics, etc. Lots of mirrors throughout the room made getting ready a breeze. Complimentary water bottles were appreciated. Beds were comfy. We had a very quiet night's rest despite being on a "boulevard"-- -hotel sets back away from the boulevard. There is a railroad track across the street--never heard nor saw a train---may not be used regularly(?). For the price this was a great deal--would stay again when I'm in the area. Front desk staff and housekeeping staff were very accommodating and friendly. July 10, 2014
Rated 3.0 out of 5.0 by Comfortable bed and friendly staff service We stayed one week at the HIE-Brentwood & found it an average overall experience. My wife & I shared the room which was narrow--sometimes making it hard to pass from the front of the room to the back of the room around the end of the bed with two of us trying to get dressed, etc.. Vanity area/bathroom were clean but without any kind of towel bars & few hooks for hanging anything. We appreciated the complimentary bottled water in our room daily. The carpet inside the room & the interior hallways could have used a more thorough vacuuming & shampooing for stains & the elevator interior needed a thorough cleaning. The breakfast options were standard, but the dining area was kept clean & well-stocked. Check-in and check-out were efficiently and quickly handled & all the service staff were friendly & helpful. June 28, 2014
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