Rated 4.5 out of 5 by 131
Rated 1.0 out of 5.0 by kell06278 Horrible place to stay
staff is not friendly, breakfast is horrible, pool area is not clean.
April 11, 2015
Rated 5.0 out of 5.0 by Dee Dee 64 great service
Needed a place to rest on my way to Buffalo and this was a very nice Holiday Inn. The staff were helpful and friendly...made you feel welcomed. Would recommend for a great stay. This is very accessible from I-79.
April 8, 2015
Rated 2.0 out of 5.0 by Suzanne 2015 Run down
Broken fixtures, dirty coffee maker. Very few fresh towels. Trash not emptied.
April 7, 2015
Rated 5.0 out of 5.0 by Frenchman66 Breakfast service
The lady working in the breakfast took great pride in what she was doing and how well she treated the patrons. She helped with food choices, gave info on local attractions and gave everyone a paper . Very good representative of HIEx hospitality.
April 6, 2015
Rated 2.0 out of 5.0 by SLD15 Run down. Never again.
Unorganized breakfast service...things not ready at 6:20am. Broken robe hook in bathroom. Broken suitcase stand. Old, broken down mattress. Poor housekeeping: I accidentally left the coffee pot on. Housekeeper did as well - as she did not clean it....so that I returned that day to burnt coffee in the maker. Housekeeping did not change trash or pick up half empty cup of coffee left at the sink.
April 2, 2015
Rated 5.0 out of 5.0 by lovetotravel03 Great Service
Wonderful Check In Experience and other staff was great
April 2, 2015
Rated 5.0 out of 5.0 by PGMc Clean comfortable rooms with a friendly staff.
I have stayed at this hotel more than two dozen times. I have consistently gotten clean and comfortable rooms. The staff is always friendly and helpful, especially at breakfast. It is reasonably priced but in a congested area at rush hour. My only complaint is that the lighting needs improved in the breakfast area.
March 31, 2015
Rated 3.0 out of 5.0 by wv11 Good, not great
Rooms are smaller and beds not as comfortable as other HI Express rooms where I've stayed. Breakfast was also scaled back a bit from others.
Still no major complaints. A clean room with a decent breakfast.
March 25, 2015