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Rated 4.5 out of 5 by 134 reviewers.
Rated 4.0 out of 5.0 by Very Very Good Service Great Staff.................................................................................... April 29, 2015
Rated 4.0 out of 5.0 by Good location and friendly staff Liked the friendliness of the staff and attentiveness. breakfast entre choices could be expanded. Check in staff did not offer Gold Status perks. April 28, 2015
Rated 4.0 out of 5.0 by Pleasant Surprise This stay was my first experience with the Holiday Inn Express brand. The name is a bit misleading. "Express" may make one think of a hotel that lacks amenities, but nothing could be farther from the truth. The hotel was clean comfortable and had plenty to offer. Adequate fitness center and a pleasantly surprising breakfast selection. Some of the best pillows ever in any hotel - same with the bathroom towels. The staff were the icing on the cake though - very friendly, attentive and helpful. I enjoyed my stay so much that I booked my next two nights at a different location in another Holiday Inn Express. April 27, 2015
Rated 1.0 out of 5.0 by Horrible place to stay staff is not friendly, breakfast is horrible, pool area is not clean. April 11, 2015
Rated 5.0 out of 5.0 by great service Needed a place to rest on my way to Buffalo and this was a very nice Holiday Inn. The staff were helpful and friendly...made you feel welcomed. Would recommend for a great stay. This is very accessible from I-79. April 8, 2015
Rated 2.0 out of 5.0 by Run down Broken fixtures, dirty coffee maker. Very few fresh towels. Trash not emptied. April 7, 2015
Rated 5.0 out of 5.0 by Breakfast service The lady working in the breakfast took great pride in what she was doing and how well she treated the patrons. She helped with food choices, gave info on local attractions and gave everyone a paper . Very good representative of HIEx hospitality. April 6, 2015
Rated 2.0 out of 5.0 by Run down. Never again. Unorganized breakfast service...things not ready at 6:20am. Broken robe hook in bathroom. Broken suitcase stand. Old, broken down mattress. Poor housekeeping: I accidentally left the coffee pot on. Housekeeper did as well - as she did not clean it....so that I returned that day to burnt coffee in the maker. Housekeeping did not change trash or pick up half empty cup of coffee left at the sink. April 2, 2015
  • 2015-05-02T12:49:57.039-05:00
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