Rated 3.9 out of 5 by 199
Rated 2.0 out of 5.0 by Sj2014 Poor value for money!
Hotel was under construction, but they should at least avoid renting rooms that are in dilapidated condition. Stinky and humid hallways. Too expensive for the condition and location of the hotel.
June 13, 2014
Rated 5.0 out of 5.0 by radsox great stay
Room had been upgraded upon arrival through priority club. Very nice 2 room unit. Only complaint was stain on couch in sitting room.
Bob at the front desk was very friendly and courteous as usual. Airport Shuttle efficient.
June 11, 2014
Rated 5.0 out of 5.0 by JasandEd Great Stay
Nice hotel and staff were awesome....I was using crutches due to a broken leg and didn't even have to ask for a wheelchair the staff was on it before I even got to the front desk.
June 10, 2014
Rated 5.0 out of 5.0 by Palinda64 End of a great trip!
This was the last night of a wonderful vacation. We got in on a very late flight. The shuttle driver was very prompt. We also had a surprise of a room upgrade to a suite. It was spacious and very comfortable.
June 9, 2014
Rated 5.0 out of 5.0 by MarkiMark29 Excellent service and extremely comfortable bed
This is one of the nicest hotels we've stayed in for some time. Everyone was friendly, kind, and accommodating. If the opportunity presents itself, we would love to stay there again.
June 8, 2014
Rated 5.0 out of 5.0 by Donnie B. GREAT EXPERIENCE SO QUIET AT NIGHT
We found the hotel very comfortable, and very quiet at night to sleep. They are under construction right now, however there was no inconvience at all. The employees were very kind and considerate. especially Pam the night desk clerk and night auditor. The breakfast was very good, and the lady running the breakfast was very nice. This is one of the BEST Holiday Inn Express I have stayed in. GREAT JOB! :):) Also Mark the van driver who took us to the airport was very nice and courteous. An excellent driver.
May 28, 2014
Rated 5.0 out of 5.0 by Carol1101 Perfect as Always
We often travel to Pittsburgh and have stayed at several hotels in the area. This hotel is the best in the area. I think you will agree you can not go wrong with a Holiday Inn Express. Keep up the good work and we will see you again soon!
May 23, 2014
Rated 2.0 out of 5.0 by Flying Home Good Service but MAJOR CONSTRUCTION SITE
I was not impressed with this facility at all. From the moment I walked through the door there was an obvious odor of stale cigarette smoke. Each hallway I was in (on every floor) I could smell it. When I got off on the 4th floor, I made a comment of how bad it was (not knowing there was anyone else in the hallway) and I could hear the snickering of the other guests. This facility is under obvious construction with plywood blocking hallways with caution signs on them. It seems that there would be better ways to close off a hallway that is more appealing and less obvious. The room itself was clean as far as possible. However, with the rusted drains, spotted ceiling tiles, and odor in the room, it was not comfortable.
On the other hand, the front desk associates were definitely pleasant and helpful. Unfortunately, I would not recommend this location. The ONLY reason I stayed (and didn't move to another hotel) was the early morning flight I had.
May 19, 2014
Rated 4.0 out of 5.0 by Da Teacher My Stay
My first room was very nice and clean that is until the air went out in the middle of the night. But KUDOS to Bob, who came to my rescue in the middle of the night. finding me another room. Even though I didn't have my Jacuzzi it was a nice room. The staff was very friendly and nice with suggestions for places to eat and directions to local attractions. However no recognition for Rewards members.
May 12, 2014
Rated 4.0 out of 5.0 by Rowlaw Old hotel with great staff
Although there seems to be a lot of repairs being made to the property, they did not cause problems during my stay. Staff was great.
May 8, 2014
Rated 2.0 out of 5.0 by Steeler64 Wait until renovation is complete
This was/is an older location. Renovation was in process and navigating through the motel was difficult. With being a Priority Club member, at other locations, there would be complimentary water, cookies, etc. I didn't see anything at this location. The Priority Club was the main reason I use this chain of motels. The staff seemed to be courteous and the room was clean.
May 5, 2014
Rated 4.0 out of 5.0 by M Ginny Close to many food options
I stay at this Holiday Inn Express when I'm in Pittsburgh on business. First, it's close to my office there. Second, its sits right next to the Robinson shopping area. There are plenty of restaurants to choose from and hardware, electronics, and department stores. So, if you need something, it's bound to be close by.
April 1, 2014
Rated 5.0 out of 5.0 by Dave6567 Great hotel with great staff
Great staff makes the hotel great keep up the good work can't expect more
April 1, 2014
Rated 5.0 out of 5.0 by Vince28 GREAT SERVICE
Pam was great at the front desk. She went beyond the call of duty.
March 31, 2014
Rated 2.0 out of 5.0 by Autumn12 Disappointed
I frequent Holiday Inns for business and personal travel. This Holiday Inn is in need of a serious update! The rooms are run down & dated, which I believe are in the process of being renovated. I was in the room next to the elevator, which was extremely noisy. The ear plugs on the nightstand were not comfortable to sleep in. Given that I had to be up at 4am, I would have preferred a room I was able to sleep in. I think the only pro I have for this hotel is the proximity to the airport. I don't think I'll be back.
March 30, 2014
Rated 1.0 out of 5.0 by Construction1 Danger Construction Zone!!
This would probably be a nice place to stay if they didn't start construction at 6:46 AM! Yes...6:46 AM!! I have video and pictures to prove it. Everyone at breakfast was complaining about it. If you are thinking about a stay at this property, I would suggest you call first and see if the renovation is completed. If not, there are thousands of rooms within five miles of this location which will be a lot quiter than this place.
March 30, 2014
Rated 5.0 out of 5.0 by pafitchic Great staff
Excellent and helpful staff especially front desk. Some already cooked oatmeal would be nice on breakfast bar .
March 19, 2014
Rated 3.0 out of 5.0 by traveler394 DO NOT STAY IN ROOM 115
Upon checking in, I was given Room 115. The room was decent, but after a while I kept hearing this VERY loud banging from next door. I eventually discovered that it was from the elevator equipment room, which is literally on the other side of the wall from my bed's headboard. I tried to live with it, but decided there is no way I can sleep with that racket going on. It sounded like a gunshot every time the elevator started or stopped.
I walked up to the front desk where the lobby was packed with people, and patiently waited to talk to the staff. I explained the situation, and at first they said, "Sorry, we're sold out and have no other rooms" and offered to discount my room. Less than ideal solution, but I thanked them anyway. At least there were earplugs in the room. A while later I went back to the desk to ask for toothpaste. They remembered me and said maybe there's something they can do. She gave me a new key card for Room 119.
My new room was a quiet suite, thankfully, but also not without its faults. When I grabbed the bed pillows I noticed something inside the pillow case. I reached in and pulled out... a used band aid. Gross, but at that point I was too defeated to care and just wanted sleep.
So again, DO NOT let them give you Room 115, or at least not for full price. It's absurd that they even try to sell this room at all. It should be boarded up or made into a closet, not a guest room. And the cleaning staff apparently needs some work. But the front desk was very friendly and accommodating.
March 17, 2014
Rated 3.0 out of 5.0 by Gunk Channel selection
I was very dissapointed in the channel selection on the cable system. I'll not stay here again. The staff and hotel itself was good.
March 13, 2014
Rated 3.0 out of 5.0 by JaySR Decent but not great
Staff was top notch - hotel felt a bit run down. Mostly because of poor hallway lighting. Bedding seemed old and was not comfortable. Breakfast was on the lame side. Internet better than average. Nothing particularly wrong - but overall experience was unsatisfying.
March 8, 2014
Rated 4.0 out of 5.0 by gBritt Staff couldn't have been better!
This property is older but the room was comfortable, the grounds were covered with snow as was every thing else. I would stay again.
March 7, 2014
Rated 1.0 out of 5.0 by GasGuy45 Never Again!
I visit Pittsburgh often, and I decided to give this IHG hotel another shot after a less than stellar stay last year caused me to immediately check out and choose another hotel chain.
First, I must say that it was nice that I was upgraded, but I am not too sure that was a favor.
I checked in on Feb. 25th and went straight to the room as I was tired. My initial impression was not good as I noted that my room was sharing a wall with the elevator shaft. Additionally, the room is right next to a very busy highway, which is why I guess they put ear plugs on the nightstand.
This hotel is very dated. When I walked into the bathroom the toilet has brown scratch stains or something as if it needs replacing. The water was noisily dripping our of the water spigot, and could not be tightened to stop it.
The mattress is not nearly as comfortable as many other newly refreshed Holiday Inn Express hotels. The room overall has an old and dingy feel to it.
I travel a lot and stay at many IHG branded hotels, but this is among the worst. I am surprised by the fact that IHG would allow a property to go this long without a remodel. Nonetheless, I will not be staying here again anytime soon. When I am in the area I will be forced to stay at another brand until either this hotel gets remodeled, or IHG issues another franchise close to the airport.
March 4, 2014
Rated 5.0 out of 5.0 by Harry50 Winter Get-away
The staff performed above and beyond.....Offered us water, fruit, cookies upon our arrival. Travel to any restaurant was offered. We parked our car on the lot and the van took us to and from the airport and they were very friendly and helpful with our luggage. Your hotel was exceptionally clean and bedding excellant and not worn. Great experience. Will return.
March 2, 2014
Rated 4.0 out of 5.0 by MY HOME AWAY FROM HOME Hospitality was great!
I HAVE WRITTEN THIS THREE TIMES AND GOT TO END AND IT DELETED!! MY FAULT MY LAPTOP MOUSE BUT HERE IS THE SHORT VERISON.
ALL WAS GOOD:
GREAT SNACKS IN LOBBY, LOVED THAT! HEALTHY!
STAFF VERY FRIENDLY!
CLEAN AND RELAXING!
OK CONTINENTAL BKFST: WOULD ADD SOME VEGGIES EVEN IF GRILLED ADN PREPED FOR OMLET MAKING, EGGS AND BISCUITS AND ENGLISH MUFFINS DID NOT LOOK TO APPEALING.
FOR COST OF ROOM COULD ADD THE VEGGIES.
CONSIDER COST FOR THOSE NOT IN TOWN FOR BUSINESS AND NOT LOOKING FOR ACCESS TO AIRPORT. MY SIG. OTHER JUST MOVED THERE AND THIS WILL BE MY NEW HOME AWAY FROM HOME SO LOOKING FOR BETTER PRICING.
PLEASE FIX ROOM 132 PLUMBING THAT IS HORRENDOUSLY LOUD WHEN YOU FLUSH TOILET AND SHOWER (AT TIMES FOR SHOWER).
I WILL BE BACK BKFST AND PLUMBING CAN BE REVAMPED. : )
February 27, 2014
Rated 5.0 out of 5.0 by Halliejs Stayed before a flight
I stayed overnight with my 2 kids (6,11) before a flight. The service at check-in was awesome! They gave the kids a snack and conversed with them while I checked in. After we were in the room about an hour they called to see if we needed anything. We had a quick breakfast at the continental breakfast bar before we caught the shuttle in the morning. The driver was very helpful with the luggage and courteous. When we arrived back to Pgh, we called the hotel and the shuttle was there within 10 minutes. Again the driver was very friendly. He dropped us off directly at our car and helped load the luggage. He also welcomed us to stop in the lobby for a cup of coffee to warm up. I price of the one night stay was well worth the convenience and the savings on airport parking.
February 9, 2014
Rated 2.0 out of 5.0 by BusinesstravelerSE Unclean Sheets
Checked into room and noticed the bathroom wasn’t very clean. Then upon pulling back the bed covers, observed that the bed had been made but the sheets had not been changed. The sheets and pillow cases were dirty and covered in hair. The front desk was very apologetic and relocated me to a new room. However, the experience unfortunately confirms my long standing suspicion that housekeeping didn’t always change sheets between guests.
January 29, 2014
Rated 4.0 out of 5.0 by Lucy B Very good experience
The accommodations and hospitality were very good.
January 8, 2014
Rated 5.0 out of 5.0 by havinfun Great hotel while staying in Pittsburg area
We enjoyed our stay at this property. It was close to the airport, shopping and places to eat. Pittsburg was a direct twenty minute drive to visit some of the sights there.
The staff was very friendly and helpful with restaurant recommendations. This was our first experience traveling with our dogs. The staff also made them feel welcome and offered them treats.
We will plan to stay here again while visiting the Pittsburg area.
December 29, 2013
Rated 5.0 out of 5.0 by robtom Great Stay
Great stay - king size bed was great and plenty of pillows. The room was comfortable and did not have one of those heaters/air conditioners that continually cycles on and off. The room and the bathroom were both very clean. Staff was very nice and breakfast was great.
December 17, 2013
Rated 5.0 out of 5.0 by cpthhh Great Deal
Location, Value, Location Value....its all here and near all you want to do if your in Robinson for a get away...Food, Shopping, Quick Access to Pburg,, and did I mention Location and Value!!!!
December 17, 2013