Rated 4.3 out of 5 by 251
Rated 3.0 out of 5.0 by thunderstreak Continued Problems
i'm a Priority Club member since '83. Lots of experience with this site and it consistently has problems. I return only because of convenience for family weekend visits.
This time I parked and got to my room on the extreme end of the second floor. Found card key was not programmed so lug everything down to the lobby to have the key made right.
Return to my room, enter and find the bathroom light was left on and there is a very obvious smell of cigarette smoke. I call staff to inform them of the condition of my room so I'm not charged for a smoking damage fee. I'm a non smoker and all I was offered was a room freshener, no room change.
I suspect the cleaning staff used my bathroom for their smoke break. Settle in and find same staff forgot to leave washcloths.
I received nothing at check in for being a PC member
July 28, 2015
Rated 5.0 out of 5.0 by BusGal Clean Hotel and great service
Hotel was very clean. Service was great and breakfast was excellent
July 27, 2015
Rated 5.0 out of 5.0 by lineleader Nice hotel
The hotel is close to alot of nice restaurants and the rooms were very clean.
July 27, 2015
Rated 5.0 out of 5.0 by BBL1116 Quiet, Comfortable, Competent and accommodating Staff
We spent a busy weekend night in this hotel. The hotel was fully booked with many families and lots of kids. We were very surprised that with such a crowd it was very quiet. We were able to relax and later slept very well in comfortable beds and surroundings. The staff was exceptional! Very convenient to highway and variety of shopping and restaurants
July 24, 2015
Rated 5.0 out of 5.0 by dg51 Great stay
We really enjoyed the stay here, close to many amneities, food, movies, shopping. Staff was just great!!
July 22, 2015
Rated 5.0 out of 5.0 by Footballmom76 Comfortable bed and great people
This hotel was great! The staff was very helpful and friendly. They were also very knowledgable about the area and were able to recommend great places to visit. The pool and hot tub were very clean and the hot tub was extremely relaxing. I would recommend this hotel to anyone and we will be staying there again when we visit Brighton.
July 18, 2015
Rated 5.0 out of 5.0 by Holly7166 Always perfect!
My husband travels for work and has been able to achieve Spire Elite status. We choose to use our bonus points to stay at the Brighton location when we need a night to relax. We always have a great time and the rooms are always clean and perfect. This time the booking agent Alexis went the extra mile to ensure we even got the upgrade we were hoping for.
I always recommend this location when people come into town. While all Holiday Inn Express locations are great, this one is defiantly above the rest!
July 17, 2015
Rated 5.0 out of 5.0 by leem2 Great service,comfortable bed's, easy on and off highway!!
I was in Brighton with my family for a dr. appointment in ann arbor. The kids loved the swimming pool, shopping at target next door and lunch at ihop also next door. The staff was very helpful with directions and places to go with kids!! We will stay again when in the area!!
July 17, 2015