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Rated 4.8 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by The Best We've stayed in dozens of Holiday Inn Expresses. This was the best. Big room, marble shower enclosure, great bed. Service was great. Thank you! April 21, 2013
Rated 4.0 out of 5.0 by Great Staff but the price was high for the location Great staff and very helpful during a winter storm. They were very understanding of our need with a large family and also made extra arrangements so we could have everyone together. Great breakfast and nice layout on the hotel and seating area. One item of concern was the price... a bit steep for this area and the room we were located in. Other HIX's have bigger rooms for about $30 less and in populated areas so i am not sure why the price was so high. Unfortunately they can not control the taxes (which made it almost out of our price range) but my hope is they will consider adjusting the price to be in line with similar rooms in other cities of their size. March 28, 2013
Rated 5.0 out of 5.0 by great personal service we stayed here for three nights and it was best stay . the front counter service people assisted us in finding malls, the best restaurants . i could not say enough how much the staff treated us so well. The room was great and comfortable, i will be staying here again on our next trip. To the Front reception ppl,,i mentioned , we were going to another city and needed reservations at the next Holiday Inn and they did everything for us , the booking, the reservation and confirmation. thank you so much for a worry free trip! March 21, 2013
Rated 5.0 out of 5.0 by Service From check in to check out our stay was all around most excellent! The entire staff was very welcoming. Except for our own home, there is no other place we would rather stay when traveling. Or in our case a getaway after my husbands deployment. Great service! March 20, 2013
Rated 5.0 out of 5.0 by The Best This is and has been the best Holiday Inn Express I have stayed. Customer service at its best. March 17, 2013
Rated 3.0 out of 5.0 by Loss of personal property I accidentally left a personal alarm clock in the room , and when I phoned the next am to retrieve it the staff was very nonchalant about the fact that it disappeared. No further follow-up or apology was made. March 10, 2013
Rated 5.0 out of 5.0 by Very quiet and comfortable environment. I stayed at this location for two weeks, while on a work trip. The staff was very nice and greeted you everytime you walked in the door with a smile. My work schedule didn't allow for us to eat breakfast, so the manager and staff arrainged for us to have something for breakfast every morning during our stay. March 7, 2013
Rated 5.0 out of 5.0 by Clean rooms and the staff we very welcoming The staff were very friendly and helpful. Breakfast was good and the rooms were very clean and enjoyable. March 5, 2013
Rated 5.0 out of 5.0 by Great hotel, great experience This was a great, relaxing place to stay while on a stressful business trip. The staff was friendly, the room was as if it was my own - it was nicely decorated, roomy, and comfortable. Loved the over-sized shower. The sitting area was nice, and it was like sitting on the sofa watching TV at home. The pool and hot tub were clean and a nice plus. I had a minor noise problem (loud TV) coming from another room, called the front desk, and the noise stopped in less than 5 minutes. The staff gave me directions I needed, offered me a bottle of water for the road. They also were very accommodating when I needed to stay an extra night, and made sure I did not have to change rooms. The choices for the breakfast buffet were many, and they were good and fresh. I would stay here again and would recommend to anyone needing a hotel in that area. February 4, 2013
Rated 5.0 out of 5.0 by Great value with excellent customer service The staff and room were great. The decor reminded me of a modern European style holiday inn express. i would highly recommend this hotel to both the business and leisure traveler. Clean rooms, nice comfy lobby with wonderful business center January 26, 2013
Rated 5.0 out of 5.0 by Great service Our family of 8 recently stayed at this hotel and was very happy with the friendly service and comfortable rooms. The front desk staff was extremely helpful- taking a group photo for us,helping us with directions and even giving us water for our travel to Estes Park. We would recommend this hotel again and again! January 24, 2013
Rated 5.0 out of 5.0 by Great stay As always my stay was great. I enjoy the breakfast bar because it has a very good selection. My only concern was that the sheets were not changed for the second night. January 15, 2013
Rated 5.0 out of 5.0 by Very Clean Nice staff, Very clean, it was near our family and close to shopping. January 3, 2013
Rated 5.0 out of 5.0 by Door banging. The only complaint I had with my stay was the other doors were very loud when shut. Every time someone shut the door it would sound like they were slaming them and it is was disturbing. December 3, 2012
Rated 5.0 out of 5.0 by Very nice hotel We got stuck in a snow storm and this hotel was in the right place at the right time. We were able to relax with a bottle of wine and a movie. Perfect evening away from the icy roads. Very nice hotel with great service and nice breakfast. Thank you HIE Brighton! November 17, 2012
Rated 5.0 out of 5.0 by Service This is the best Holiday Inn we have stayed in this year. It is just around the corner from the Platte Valley Medical Center and therefore easy access to anyone who has a family member in the hospital. The personnel and service was welcoming, attentive and professional. The room was clean and fresh. We highly recommend this hotel to all. There are not many restaurants around but the area is growing so I am sure this will change. The hotel is only a short distance from nearby towns for entertainment. November 13, 2012
Rated 5.0 out of 5.0 by A cut above! We've stayed in a lot of Holiday Inn Express locations, but Brighton was the finest of them all. Outstanding customer service, including a room upgrade we neither asked for nor particularly deserved. A fabulous room that rivaled much more expensive hotels we've stayed in for business. A bathroom that was so nice we took photos (!) to copy some of the design in an upcoming bathroom remodel at home. A spacious breakfast area (unlike some other locations where there was no place to sit). When we checked out I asked if they had just opened and was told they've been open for several years! Clearly, the staff and management takes great pride in this property and keeps it in top shape. I would strongly recommend it. October 28, 2012
Rated 3.0 out of 5.0 by Didn't clean my room. My last night at the hotel i came in from a long day at work and found my room had not been cleaned. I DID NOT have the do not disturb sign out. The front desk was little to no help when i inquired about it. October 27, 2012
Rated 5.0 out of 5.0 by Great staff I would recommend this Holiday Inn Express to anyone. The staff are always friendly and know what customer service is all about. Thanks and will see you soon. October 17, 2012
Rated 2.0 out of 5.0 by No internet service + difficult to locate I arrived late at night and was counting on the internet connection to send some important documents, but I discovered that in my room [and even in the common areas on my floor] the internet was not working. The staff was not helpful and my documents had to wait. Also, the hotel does not have a sign visible from the road, and there are no clear indications or street signs in the area, so even with a GPS in my car it was difficult to locate in the dark. I hope you improve on these issues, as I may have to visit this property again. October 17, 2012
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