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Rated 3.9 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Late arrival catered for I arrived after 10pm but this did not detract form the welcome and the service that was provided for my check in. The room was great although the I was unsure how noisy it would be as the hotel is situated on one of Bristol's main routes, it wasn't too bad and I was relatively undisturbed by the noise. The breakfast was good, and the check out process was effecient. December 3, 2014
Rated 5.0 out of 5.0 by fantasic room/shower and breakfast Great location for travelling via Bristol Temple Meads, Friendly Reception staff who went out of their way to organise taxi's and local restaurant bookings for us. Room very clean and tidy. Lovely big power shower. Different grades of pillows December 2, 2014
Rated 5.0 out of 5.0 by Great location Perfect for onward travel via Temple Meads Station December 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service very good staff very help staff good area for us to stay. December 2, 2014
Rated 4.0 out of 5.0 by A pleasant stay... Opposite Temple Meads train station and within walking distance to the town which makes easy access to all facilities. Staff are very friendly and welcoming. December 1, 2014
Rated 4.0 out of 5.0 by Holiday inn Express Bristol city centre My second stay at this hotel and returning on business. The hotel is handily situated for all amenities and although i have stayed in better holiday in express hotels this does meet my expectations. December 1, 2014
Rated 4.0 out of 5.0 by Good hotel in convenient location We recently spent two nights at this hotel for the first time, although we have often stayed at other hotels in Bristol. We were impressed with the friendliness and professionalism of the staff who welcomed us with a smile and later dealt with a small issue with the room with courtesy and efficiency. I found the mattress on the beds hard and slept badly but my husband slept really well. Perhaps access to a mattress topper would help? The rooms were very clean and comfortable. Breakfast was good with plenty of choice and on both days we had no problems with queues as some reviewers have had. We would definitely stay here again. November 30, 2014
Rated 5.0 out of 5.0 by holiday inn express templemead bristol We were in Bristol to see a tv programme recording and this hotel was chosen due to its location to the train station, and it proved an excellent choice. good check in by attentive staff and a telephone call up to our room after we had settled in enquiring if the room suited us and if we needed anything. After a good nights sleep and not hearing a sound to disturb us, we enjoyed a nice complimentary breakfast before leaving to look around the city, which was well worth the 4 hour train journey. We would not hesitate to stay in this hotel again due to its location which, although a little way out of town, made for a pleasant 10 minute walk to the centre. efficient and eager to please staff are the bonus. November 30, 2014
Rated 4.0 out of 5.0 by A pleasant stay The room was clean tidy and well presented as were the staff who were friendly and keen to please. the only problem we had was the heating would not lower the room temperature but the window opened easily enough, and the shower was slow draining. No real problems just nggles. November 26, 2014
Rated 4.0 out of 5.0 by Good Night It was a pleasant stay but having to pay for parking was a bit unexpected. The staff were excellent and I enjoyed a good night. November 26, 2014
Rated 3.0 out of 5.0 by Not what i hoped for car park entry and check-in procedure is tedious and over complicated, car park is almost imposssible to get out of on foot once you have parked. Location of hotel is good for the station but not really the city centre. On this basis value for the price is quite poor, there are many hotels closer to the centre fo a much better price, and i mean 30-40 pounds cheaper and of comparable quality. internet access is slow to pathetic, like dial-up from the 70s room is dark due to the subdued atmospheric lighting. water pressure in the shower is hopeless, the only way to get wet is to stand against the wall in the hope that some of the water will eventually get your hair wet enough to wash it.. Would not plan on ataying here again , bearing in mind that i am a platinum elite rewards member!! November 26, 2014
Rated 3.0 out of 5.0 by one major issue We stayed for 2 nights during which staff were very friendly ,breakfast was excellent, location gave easy access to Bristol, bar was well priced and the atmosphere was good .This could have been an excellent choice but there was a bad drain smell from the bathroom which we reported just after booking in on the Friday. Reported again on the Saturday but it was still there when we left on the sunday morning. This stopped us relaxing in our room and affected the sleep at night .Very disappointed as most other aspects of the hotel were very good November 25, 2014
Rated 5.0 out of 5.0 by Pleasant short stay Just an overnight stay en route to an exhibition. Staff were very responsive November 25, 2014
Rated 4.0 out of 5.0 by Nice Hotel - Fit for Purpose Overall nice place to stay, clean and comfortable. Nothing more to say but I have to key in at least 50 Chars to past this screen November 24, 2014
Rated 5.0 out of 5.0 by Day Away Excellent hotel. Close to station, buses, city centre. Very helpful staff. Very clean hotel and rooms clean and very comfortable. November 21, 2014
Rated 5.0 out of 5.0 by Good experience Wonderful location to train transportation. Clean, friendly staff. Rooms are clean but need to be updated November 20, 2014
Rated 4.0 out of 5.0 by good value for money A good value hotel for a short stay. All facilities more than adequate and staff, as at all HI Express, very helpful. November 13, 2014
Rated 4.0 out of 5.0 by Good rooms and service Have used this hotel twice now and have been very happy with our stay. The room is clean and ward and beds are very comfortable. November 11, 2014
Rated 5.0 out of 5.0 by Great central location in Bristol Booked last minute & wasn't disappointed. Friendly staff, very helpful on check in. Secure car parking overnight. Was a quiet & comfortable nights stay. Would highly recommend for price & location. November 9, 2014
Rated 5.0 out of 5.0 by Comfortable be, excellent service. Beds were very comfortable. Breakfast was made available at an earlier time as I had to leave prior to the the scheduled times. Staff were very helpful and friendly. October 30, 2014
Rated 5.0 out of 5.0 by fantastic stay From the start to finish this hotel catered to our needs. We were visiting our son at Bristol Uni it is his second year. The last time we visited we went somewhere else, but after trawling through the Internet we found Holiday Inn Express Bristol Temple Gate. For value over the internet the Holiday Inn came out the best as we pre-booked a few weeks in advance, and got a special offer including breakfast on site. The hotel was immaculate, clean and comfortabel, the staff were courteous and professional at all times. The room was squeaky clean and was tidied daily. The breakfast was excellent value and of good quality. Would thoroughly recommend and would book again. October 30, 2014
Rated 4.0 out of 5.0 by A good night's sleep and a decent hotel No real issues, apart from some traffic noise and smelly drains in bathroom! Room was very clean and facilities were as expected. Very close to the station, although a bit of a walk into the centre of the city. October 30, 2014
Rated 5.0 out of 5.0 by fab fab hotal very clean comared to some hotel i have stayed in Brisrol October 22, 2014
Rated 3.0 out of 5.0 by A more traditional HIE Parking is in a separate secure facility with coded access right in the centre of Bristol. Generally a tidy well presented hotel which doesn't benefit from the ergonomics of new build establishments, but does a fair job nonetheless. Rooms slightly smaller than others. The big let down is the corporate breakfast, in particular the cooked side with baked beans, scrambled egg which probably came out of a packet rather than an egg and sausages that may contain meat. This is barely made up for by the continental choice. Seating was also at a shortage. Would I stay there again? Possibly, although I prefer some of the other hotels in the area for a similar price. October 20, 2014
Rated 5.0 out of 5.0 by very comfortable experience. Overall staff and cleanliness and hospitality one hundred per cent. Reception staff overexcelled themselves. Thanks. October 15, 2014
Rated 4.0 out of 5.0 by Very helpful and friendly staff This hotel is in a great location near the city centre and train station. The hotel is well decorated and modern. The staff were friendly and helpful with all my questions. The choice of pillows in the room is a great idea and made a big difference to my comfort. October 15, 2014
Rated 4.0 out of 5.0 by Desayuno Falta mayor variedad de fruta y embutido/quesos para degustar un excelente desayuno, aunque los platos calientes(revuelto de huevo, salchichas y judías) estaban bien October 15, 2014
Rated 5.0 out of 5.0 by Nice brekfast Clean, safe, friendly, good location. Nice breakfast - overpriced room October 13, 2014
Rated 4.0 out of 5.0 My stay Good accommodation and convenient location. Helpful staff and reasonably clean environment. October 12, 2014
Rated 4.0 out of 5.0 perfect for my purposes Was invited to a wedding in Bristol. This place was one of the cheaper options. Had to get a train early next morning and this place is right across from the railway station. Some good craft beer bars very close. Funny and friendly staff October 9, 2014
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