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Rated 4.4 out of 5 by 266 reviewers.
Rated 4.0 out of 5.0 by nice and functional Good night's sleep, friendly and helpful staff, clean room and big fluffy white towels! The air conditioning in the rooms (I have stayed in several) is very loud makes strange noises. Breakfast a bit limited if you want fried - no bacon or fried eggs available. No restaurant as such, but there is a microwave and somewhere to eat a takeaway. Nice pub next door Overall a pleasant stay - I would recommend it for business but not a romantic getaway. June 27, 2014
Rated 5.0 out of 5.0 by Good location and spotless and modern rooms. Everything about this hotel was good. The price is a little steep, but so are many hotels in Bristol. The breakfast is basic, but ok for me. June 26, 2014
Rated 5.0 out of 5.0 by Excellent value Superb clean comfortable room with wonderful staff. June 25, 2014
Rated 4.0 out of 5.0 by Enjoyable stay, friendly and helpful staff Good breakfast choices, dining area crowded at our chosen time. Bedroom area ample room for the two of us. Had a quiet and restful night ,despite a stag night in progress. June 25, 2014
Rated 1.0 out of 5.0 by Good price but very noisy Staff friendly on arrival. On entering our room (3rd floor) at around 10pm thought window was open due to level of noise (people chatting outside, cars etc), however I discovered it was actually closed. Our room was positioned near/above the main entrance to the hotel and as a result we were kept up until 3am by the noise of large groups of people coming out of the hotel to smoke chatting/shouting outside. Not a very restful night! Suggest there should be a smoking area away from people's rooms or ensure windows are soundproofed. The noise was horrendous just from a group of people chatting! Would not recommend or stay again. June 24, 2014
Rated 4.0 out of 5.0 by Great for a short stay Great for a short stay, easy check in and a great service was provided June 23, 2014
Rated 5.0 out of 5.0 by Excellet value. Have stayed at this and other Holiday Inn hotels many times and have always had a friendly welcoming experience. My first choice in the future. June 19, 2014
Rated 4.0 out of 5.0 by Good standard HI Express My second stay at this hotel with Colleagues. Its in an easy to find out of town location with adequate parking. The rooms are of good size and well maintained. No Restaurant at this hotel but we went to the adjoining pub and had a very pleasant meal at a decent price. Reception staff here are friendly and helpful. My only real negative is the breakfast - The 'free' breakfast at HI Expresses seems to be getting steadily worse. On this occasion there was no semi skimmed milk, Weetabix were not actually Weetabix but some cheap cardboard fakes. Poor selection of fruit. There were no Croissants or muffins ("we haven't had a delivery"). Staff seemed to be totally disorganised and I have to agree with other reviewers that taking away the trays is the stupidest idea ever. Am quite sure the only reason for doing this is that on a busy Saturday morning people cant be bothered to queue up for a second or third time (one trip only necessary if you had a tray) so it end up saving Holiday Inn money June 17, 2014
Rated 4.0 out of 5.0 by Location The location of this hotel was perfect for my needs June 16, 2014
Rated 5.0 out of 5.0 by Excellent in all respects We stayed here for two nights during a visit to our daughter who has just moved to live and work in Bristol. The standard of the accommodation is high and the facilities at the hotel met all our needs perfectly for our particular visit to Bristol. With very good value for money the hotel is modern and well-managed, clean and comfortable. The room we had was just right: well furnished with a very high quality bathroom. We will certainly stay here again on future visits. June 13, 2014
Rated 5.0 out of 5.0 by Excellent Service second time we have stopped at this hotel, excellent customer service, lovely clean rooms, made our trip easy. June 13, 2014
Rated 5.0 out of 5.0 by Comfortable relaxing stay Location of Hotel was great for our needs, has shopping amenities close by June 10, 2014
Rated 5.0 out of 5.0 by Bristol Visit Clean, comfortable and friendly / helpful staff. Nice bed, good shower and nice clean towels. Just the job. June 9, 2014
Rated 5.0 out of 5.0 by Good Holiday Inn but expensive Great location for MoD site. Good clean hotel with good service. Breakfast choice good with exception of poor quality hot food. June 7, 2014
Rated 5.0 out of 5.0 by Excellent staff and very comfortable beds The staff at reception were very nice and explained about everything you need to know as a guest eg breakfast times. The bedrooms were very comfortable and the heating system was very good. Very clean throughout; rooms, car park, reception area and the eating areas. June 5, 2014
Rated 3.0 out of 5.0 by Basic and Affordable If it wasn't for the fact that what you mostly want is a good night's sleep and the beds are like planks of wood on springs, then I might think better of these places. They are clean, decent rooms with all the basics (no bath). The breakfast is a decent buffet selection and it's all very efficient. But if you have noise outside your room at night and the beds are that uncomfortable it kind of clouds your opinion. June 4, 2014
Rated 5.0 out of 5.0 by Nice, comfortable, clean room and good service Good position for motorways and train stations, visiting both Bristol and Cardiff. Nice, modern, comfortable, and clean room and bathroom. Nice Bar very relaxing. June 3, 2014
Rated 5.0 out of 5.0 by Tasha needs a promotion This was excellent value for money. I checked in 10 guests at the weekend and all 10 were very impressed with the hotel. Tasha who works on your front desk is one of your most conscientious and helpful staff members at this hotel. The day before checking in I had to make some last minute changes which got very confusing. She stayed patient with me and helped me a great deal Tasha is an asset to your hotel and made my stay all that more enjoyable The only other comment is that we didn’t have much variety at breakfast. Not much fruit and no bacon Apart from that it was an overall pleasant stay. Thankyou May 29, 2014
Rated 5.0 out of 5.0 by Straightforward, relaxing stay. Having not stayed at HI-Express Bristol North for a few months, I was pleased at the level of service and recognition at reception. The rooms are as you expect at HI Express: there's enough space for bags, plenty of space for clothes in hanging area, decent TV. There are no airs and graces to the stay; simple, basic layout room, but provides everything you need. The recently opened Abbeywood Retail Park across the road offers a range of places to eat, some give loyalty to HI customers - so good benefits there. I was expecting breakfast as the usual naff sausages, powdered scrambled egg etc, but it was better than I'd experienced at the same hotel before. The toaster seemed to be set for toast, rather than warm bread - great! (why can't everywhere do this?). Good selection of cereals, and fruit juices tasted like juice, not cordial. OK, it's self-serve breakfast, there's no gym, but for a relaxing nights stay, it was ideal. May 24, 2014
Rated 5.0 out of 5.0 by Excellent service I stayed at the Holiday Inn Express (Bristol North) last weekend. This was my first experience of a Holiday Inn. I was impressed with the quick and efficient check-in process, the cleanliness and comfort of the room, the quality of the wi-fi-internet connection and the choices on offer at the breakfast buffet (cereals, toast, croissants, sausages, beans, eggs, fresh grapefruit, muffins, bread rolls, cheese, plus a range of drinks). A Nando's and a Frankie & Benny's within walking distance from the hotel as well as the Fox Den pub next door meant that I was able to eat in three different places each evening. The 20% discount at F&B's was a bonus too. One thing that really impressed me was the quality of the domestic service. I thought I had left my bed tidy each morning, but it was immaculately made each day during my three-night stay. Do the room staff actually iron the duvet on the bed - it was perfect with no creases! Should I ever visit the Bristol area again I will definitely use the same hotel. Following my visit, I have just made reservations at another Holiday Inn Express hotel, this time in Southampton. May 23, 2014
Rated 5.0 out of 5.0 by Great service We booked 10 rooms for a party of young children accompanied by their parents - the service, friendliness and fantastic breakfast set us all up for a great day in Bristol! Thank you very much and we look forward to staying at Holiday Inn Express Bristol North. May 20, 2014
Rated 3.0 out of 5.0 by Basic but nice rooms The rooms were quite nice, has everything you would expect, telly (no DVD players) comfy bed, very quiet and were cleaned very well. But was very expensive per night, which they explain as supply and demand, but the hotel was half empty. the service from staff were mixed, i waited in a queue to hand in my card to check out, was kept waiting for over 5 minutes even through staff could see me, and then someone behind me pushed forward and went to the desk shouting and got served before me!!! the breakfast was okay, the issue i had with it that i had to keep trying to find someone as they had ran out of milk, ran out of brown bread, ran out of plates, even through there should be someone replacing it. I also felt that i was treated differently to other guests when i complained about this as i am only 20 so they didn't value what i was saying, and didn't value my custom. overall, i didn't have to stay there i wouldn't. May 18, 2014
Rated 4.0 out of 5.0 by Good staff. Nice rooms Everything was spotlessly clean and the service very good. The only downfall for me was the room was cold. I could not get the central heating to provide any heat. I would still recommend this hotel though. Evening meals could also be thought about. They do a pizza delivery service, but maybe a few other choices and recommendations could be included. The adjacent pub caters for mainly food, but was far to busy on the time I spent there. Although there is ample free parking, the price is still a little high. May 15, 2014
Rated 5.0 out of 5.0 by Friendly service, good value I stayed at the hotel recently for 2 nights with my teenage daughters (17 & 14) as my daughters were taking part in a fencing competition in a Bath which was only 20/25 minutes away. This hotel served all of our needs ie a family room, breakfast included and close to restaurants and it was the most reasonably priced. The staff at reception were very friendly and helpful on booking in and when I asked them about the restaurants even offered to ring and book a table. Guests at the hotel even get 20% off at Frankie and Bennies! The room was very comfortable and clean. It had a double bed and a double sofa bed which was very comfortable. Tea and coffee making facilities were also in the room. Breakfast was good - plenty if cereals and juice, hot drinks, toast, croissants. Hot food was scrambled egg, beans and sausage which was replenished regularly. There was no other hit items but what was offered was more than adequate. Again, staff very friendly and helpful. Would definitely recommend this hotel and staff. May 1, 2014
Rated 4.0 out of 5.0 by breakfast the introduction of staff to clear the tables at breakfast is very helpful so that there is a clean table space to sit April 30, 2014
Rated 5.0 out of 5.0 by cmfortable stay good breakfast nice room, good tv, good internet,will use again, when in Bristol. April 29, 2014
Rated 5.0 out of 5.0 by Guarantied quality with friendly touch As always Express sites are of good quality and always clean. On this visit to Bristol I was really impressed by the reception staff who were very helpful in recommending somewhere to eat and checking that it was of a good standard afterwards April 28, 2014
Rated 5.0 out of 5.0 by Another excellent stay Everything was just as it should be ... well situated, clean, comfortable and with excellent service. What more can one ask for? April 25, 2014
Rated 3.0 out of 5.0 by Bank holiday Unfortunately the hotel showed that although it's okay normally it fails when it is busy. The lack of topping up of everything at breakfast time was terrible - cups, plates, bread, milk, etc in the end we gave up on two occasions of our 4 day stay and went across the road. April 24, 2014
Rated 4.0 out of 5.0 by very comfortable night stayed here with spouse and 16 year old daughter on a stopover from cornwall to manchester,room spacious with double and large express bed and nice clean bathroom. ate out at F&B's across the road only to find out next morning could of saved 20% off the bill by showing our keycard. Breakfast was a bit hectic as hotel was busy and limited choice but overall excellent value for money and would definitely recommend and stay again. April 23, 2014
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