Rated 4.4 out of 5 by 109
Rated 4.0 out of 5.0 by mij1952 Staff very friendly and helpful
Good room although no bath, shower only, comfortable bed. We feel the quality of the breakfasts could be improved and the layout of the food in a more logical order. We suggest the fruit juices and cereals need to be at the beginning of the food layout with the grapefruit and yogurts, together and not on different sides of the room. Followed by the toaster then the cooked food.
May 26, 2013
Rated 4.0 out of 5.0 by Jarvo66 Staying for work
Comfortable , quiet well equipped room . Great welcome from the staff . Relaxed bar . Great location just off the motorway.
May 15, 2013
Rated 5.0 out of 5.0 by jetbiker very good service
We really enjoyed our stay. Very comfortable room, polite and very helpful staff, good basic breakfast, free parking (important for us as disabled) and we were very happy to be able bring our dog with us, thankyou.
April 27, 2013
Rated 5.0 out of 5.0 by Ireland66 Brilliant stay
My husband and I were meeting up family staying at the hotel. We arrived early ay 10.30 am and they checked us in there and then. One small hiccup was the room key did not want to work but the reception staff were brilliant in sorting it out. Room was very clean and the bed very comfortable. The price was very good. Would definately stay again. The hotel staff were very helpful.
April 26, 2013
Rated 5.0 out of 5.0 lovely staff great value : )
My friends and i booked to stay for a girlie weekend, soon as we arrived staff were very friendly and helpful straight away.
Didn't realise it was a free breakfast which was an added bonus and was very nice apart from no bacon but cant complain because everything else was spot on : ).
was situated in a great place not too far from shopping or town centre for nightlife.
The shower was so good and bathroom very clean.
Cant stress enough how great the staff were nothing was too much trouble for them the best hotel/motel iv stayed in for a very long time, made our weekend away even more awesome.
thanks again : ) : )
April 12, 2013
Rated 5.0 out of 5.0 by Degzie room not cleaned or beds made up during our 2 day stay 23rd to 25th March
we have stayed at this Holiday Inn Express a number of times over the past two years with no complaints. Firstly on our last visit, on arrival staff unaware that we were priorty club members as the member of staff had to search for our details. secondly having returned from a day out we found that our room had not been serviced. I quried this with the female member of staff on reception. she was very helpful and apoligetic offering us a change of room if we required and a complementry drink which was excepted. We could not fault the staff.
One suggestion to make why not have some rooms with bigger beds . I am 6,5" and my wife is 6'1" so we find it diffecult at times in a standard double bed. I would certainly pay a small supplement a larger bed if offered.
On the whole great service aprt from a small blip but have already booked again to stay in a few weeks time.
March 27, 2013
Rated 5.0 out of 5.0 by Littledolphin Perfect overnight stay.
Straight forward booking, friendly helpful staff. Very clean comfortable rooms, good atmosphere and very nice breakfast.
March 25, 2013
Rated 5.0 out of 5.0 by Kelv New Way Bristol
a very good relaxing hotel, clean room and very friendly and accomdating staff
March 1, 2013
Rated 4.0 out of 5.0 by springer20 Consistent efficient service
I've stayed in Holiday Inn Express several times lately and found the service excellent each time. The staff seem to process registration and check out relatively easily. It's pleasant to always be greeted with a smile each time I walk through reception. They were very good in helping to sort out the details of my Priority Club membership by contacting the administrators directly.
There's quite a range of food at breakfast, and a variation on scrambled eggs would be good, but it is a good price and comfortable. I do like having the sofa and the desk which are provided in every room.
February 21, 2013
Rated 4.0 out of 5.0 by GraceT13 Comfortable bed - able to relax
It is good overall - there is room for improvement. It would make a more relaxing stay if free Internet access is not limited to 1 hour in the room. Breakfast is generally ok, but scramble egg is cold and tasteless. Other than that it was a great stay!
February 16, 2013
Rated 5.0 out of 5.0 by bigref Enjoyable visit
Excellent welcoming to the hotel, able to advise on local area facilities.
Excellent service and would stay again and will recommand to other business colleagues.
February 14, 2013
Rated 5.0 out of 5.0 by Luke64 Express Bristol North
We have stayed here several times we are always welcomed with a smile, treated with respect and courtesy, the rooms are comfortable with everything you need for a good nights sleep when you wake up there is ample breakfast to set you up for the day then when you check out it is effortless and completed with a smile and coutesy.
January 27, 2013
Rated 5.0 out of 5.0 by Sam1997 Exceptional disabled facilities
My husband and I suffer with limited mobility. My husband is completely wheelchair bound and finding accommodation that meets our needs can prove difficult. We needn't have worried. The disabled room was spacious and had a roll in shower with fold down seat. There were plenty of grab rails and emergency pull cords. The staff were helpful, especially at breakfast when the buffet was hard to reach. Nothing was too much trouble. The rooms were clean and the bed comfortable. We would definitely stay again. It totally took the usual worries away and we firmly recommend it to anyone with limited mobility.
January 24, 2013
Rated 5.0 out of 5.0 by Forbes ...a little hard to find...but...well worth the effort...!
Our recent stay at the Holiday Inn Express - North at Bristol was the highlight of our trip to England. My wife and I and our 3 sons found the facility to be warm...inviting...and...comfortable...and...the staff were friendly...patient...and...very accommodating. The rooms and corridors were so clean and tidy that I asked the staff if it was newly built and was surprised to learn it was about 10 years old.. The manager gave us rooms that were next to each other and printed out Google maps so that I could drive by either of 2 routes to my wife's parents home in Somerset. In addition...the breakfast was great...and...for once...I did not have to worry about someone stealing my rental car.
January 6, 2013
Rated 4.0 out of 5.0 by GJLV Ideal location for Christmas stay
Quiet room as requested.
Room was an overnight base over the Christmas period.
Good value, friendly staff.
Would have liked both sausages & bacon available at breakfast.
January 3, 2013
Rated 5.0 out of 5.0 by CornishmanDave Filton (Bristol North) stay Christmas 2012
Very helpful staff, lovely, comfortable and clean rooms with a choice of pillows.
An added bonus was a lack of banging doors from other guests so I had an uninterrupted sleep.
Ample selection of food to select from for Breakfast and all very tasty, everything from a choice of cereals and yoghurts to cooked items.
I highly recommend the Fox Den pub nearby for a relaxing evening drink and great meals.
January 3, 2013
Rated 5.0 out of 5.0 by pinkpuku2004 Mrs E Loyo
Lovely hotel, very clean and excellent service... the only down side was no enough food at breakfast time and We had to wait quite a while to get ours.
January 3, 2013
Rated 2.0 out of 5.0 by Den1301 Disappointing example of a great brand
Unusually negative stay at an excellent brand hotel. Upon arrival the check-in staff, although not exactly rude, were not welcoming or friendly - something we have come to know and appreciate at Holiday Inn Express. We stayed away from the lounge that evening because of this.
The shower curtain was old and stained. The tissue holder fell out of the wall every time it was used. The shower mixer was almost impossible to regulate. Bedding wasn't neatly done. The air-conditioning system couldn't heat the room.
In all fairness however we must congratulate the morning crew in reception and dining area for their cheerful manner and friendly interaction.
December 19, 2012
Rated 5.0 out of 5.0 by Tonfanau Overall Experience
From receiving a welcome email several days before our visit to checking out was a trouble free experience. On arrival staff were helpful and arrange a taxi for us for later that evening. Room was very clean and tidy with the option of soft and hard pillows. The only negative would be trying to find the place by satnav as the postal code was not recognised - maybe our satnav but worth looking into.
December 9, 2012
Rated 5.0 out of 5.0 by Phil62 Good Hotel
Good stay at the Bristol North Hotel. Family do so booked 3 rooms for one night. Easy booking, very good staff, clean rooms, excellent breakfast. Only problem - no SatNav! Heck of a place to find directions strait off M5 onto A38 Filton Avenue bear left? Arrived at Station Road but wrong road! Asked taxi driver directions which he found difficult but 'head for Sainsburys' which we did. Having visited Sainsburys car park 3 times saw the hotel across the roundabout. At last - but how to actually get into the hotel car park? 3 times round the roundabout we made it!! Well worth the effort but you do need a SatNav the maps don't do justice to the new road layouts.
Very good pub in the hotel car park area for evening meals.
December 7, 2012
Rated 5.0 out of 5.0 by Kazz Great value for money
This is a great hotel to stay for a short break. It is perfectly located for both Bath and Bristol. The rooms were very clean and comfortable. The pub "The Fox Den" on site is great with a good atmosphere and wonderful food.
My only criticism would be the choice of breakfast and the way it is served. You have to go and get the food as it is buffet style but when it is busy it can get a bit like a "bun fight". The area where the food is served is small.
However, I would recommend this hotel and would definitely stay here again.
December 5, 2012
Rated 5.0 out of 5.0 by keithted Bristol
The best and most comforfable Holiday Inn I have stayed in for a very long time. The breakfast was very good and the staff so plesent and helpful
December 2, 2012
Rated 5.0 out of 5.0 by rkhhk Pet friendly with great comfort and service
Recommend this hotel for anyone needing pre or post cruise accommodation on the QM2. Room was very quiet, clean and comfortable. Breakfast was excellent.
November 29, 2012
Rated 4.0 out of 5.0 by Flossi18 Lovely breakfast, comfy bed
Super hotel, lovely room and fab breakfast. Asked for a cot in the room but one wasn't provided. Wasn't a big deal as we came equipped with a Moses basket anyway.
Only downside was that the fire alarm went off at 2.30am! False alarm and didn't have to evacuate though.
November 29, 2012
Rated 4.0 out of 5.0 by DE40 Helpful and friendly staff
Rooms are nicely prepared, very clean and staff are very helpful. For the price it is an excellent hotel. There was a stag party staying there when we were which meant a little rowdiness and unpleasent language (not good when you have a 5 year old with you!) but this was no fault of the hotel.
November 24, 2012
Rated 5.0 out of 5.0 by Reader94 BATHROOM FACILITIES
I liked the idea of the built in soap and shower gel dispenser, saves all those fiddly sachets that most people don't use and take away anyway. Very clean and efficient shower etc.
November 24, 2012
Rated 4.0 out of 5.0 by graham1 good service and staff
staff very helpfull, was a pleasure to stay here staff made you feel welcome
November 22, 2012
Rated 4.0 out of 5.0 by Peanuts Quiet and comfortable
Very quiet room, and comfortable bed. Self service breakfast perfectly good, but agree with other guests about juices being weak
November 19, 2012
Rated 4.0 out of 5.0 by Lewis3 Comfortable and nice staff
Staff were friendly and the sofa bed was already made up for us, which is not always the case with these kind of hotels.
The breakfast was included and much bigger than we thought as they only advertise a continental breakfast. There was only the bacon missing from what would be called a full breakfast.
The room was quite small but comfortable.
The only constructive criticism I would make is that the tables ought to be wiped more often. When sitting in the lounge in the evening it looked like they hadn't been cleaned since breakfast.
The pub across the road does excellent food.
November 16, 2012
Rated 4.0 out of 5.0 by Fredrick Excellent location
Very calm and friendly staff and very clean and very good location if you drive, very close sainsbury and Macdonalds,
very ideal family hotel, but the rooms abit small otherwise every thing is perfect.
November 7, 2012