Rated 4.4 out of 5 by 149
Rated 4.0 out of 5.0 by Waynesworld2 Generally good but a couple of niggles
As per the headline, it was good. Very hard to find - the postcode is not listed in my satnav, and its a new one. But we eventually found it. (Would be easier to find at night, as then the neon sign would be on, to aim for!)
Comfortable bed, but I do like a firm mattress (my family found it too firm); tv, drinks area, shower room etc.
2 negative points for me. The plastic access card (to access the room) wouldn't work. I tried 6 times then went back to reception. The girl didn't refresh it (re-program it); she wanted to try it herself. Frustratingly, it opened for her, so she looked down her nose at me and walked away. When we came back after dinner, it took 15 swipes to open the door.
Second, the breakfast was a bit limited. My usual breakfast is coffee in a flask and a banana eaten on the motorway commute ... so I was looking forward to a full English! All they had was stodgy scrambled egg, sausages and beans. What no bacon, mushrooms, tomato?? Boo.
Overall, a good hotel and we would stay again, but a couple of negatives.
September 25, 2013
Rated 4.0 out of 5.0 by JT66 Very pleasent
Overall this is a very pleasent hotel for a chain.
The staff were friendly and gave a warm welcome and were happy to provide useful local information.
The room was of a good standard with the exception of the fluctuating shower temperature.
It was an ideal location for me to stay being near to my office however as the pub "on site" was busy and there was limited casual dining space (lots of space for formal waitress service dining) I had to drive to the Cribbs Causeway for a decent selection of eating establishments. Hence a pro and con for location.
September 25, 2013
Rated 5.0 out of 5.0 by Marpa27 Good friendly service, quiet and comfortable
We only stayed here one night en-route but will definitely go back there again when we visit Bristol. Rooms were good, as was breakfast and the Polish chap who was receptionist and attended the bar was really friendly and interesting to talk to which really adds to the stay.
September 25, 2013
Rated 5.0 out of 5.0 by Kushanku Good experience
We stayed on the 20 September and were delighted we choose this hotel. A great welcome at Reception, very comfortable room, staff who seemed genuinely interested and goods night sleep. Breakfast was fine, well laid out but would improve with a little more 'hot' choice - but couldn't fault anything for the price. Always stayed at premierinn previously but Holidayinn have now reset the standard !!
September 24, 2013
Rated 4.0 out of 5.0 by AngieB1 Would recommend
We stayed for one night at Bristol North. Very impressed with the staff and the amenities. Room was clean and comfortable. We had dinner at the nearby restaurant which was good value and the food was well cooked. Would definitely return.
September 20, 2013
Rated 5.0 out of 5.0 by BMC36 Excellent value Hotel
Hotel well placed for breaking journey to Cornwall.Hotel clean and comfortable,helpful staff.Breakfast good and overall excellent value for money.Have used hotel for several overnight stays over last 5 years .Would recommend.
September 15, 2013
Rated 5.0 out of 5.0 by Allicat Great service
The hotel was very convenient for Bristol City Centre either by travelling by bus or train. The staff were very helpful and being able to leave my car until 6 p.m. the next day was a great help.
Will definitely be back if visiting Bristol again.
September 13, 2013
Rated 5.0 out of 5.0 by 888jack stay in sept 13
as a family we always stay at this express on our visits to Bristol
our latest visit was for 2 nights 6th and 7th September 13
we had room 104 - clean tidy and this was one of the rooms which has just been renovated - room smelt clean and new and was exactly what was needed after a long day
the food over the 2 days was good - very good hot food choice - but did run out very fast as the hotel was busy - but the staff were good
good hotel and will stay there again
September 12, 2013
Rated 5.0 out of 5.0 by Cindycat Brilliant for Budget hotel
Usually book my stays at the Marriott Hotel but I was impressed with the service. The family room was clean, there was air con. We had access to extra towels and an iron. Breakfast was of reasonable quality with variety. My daughter forgot her teddy and they were kind enough to ring me so we could make arrangements to have it collected by a friend
September 11, 2013
Rated 3.0 out of 5.0 by Katiesmummy Good value for price paid
We stayed in this hotel as a stopover on the way from the north east of England to Cornwall. We arrived about 1.30 to be told by a young female receptionist that our room wasn't ready yet but pop back in about 1/2 hour and we'd be able to check in. We didn't know what time check in was from but that was fine, so we went to the pub over the road for nearly an hour. We then went back expecting to be able to check in but our room still wasn't ready. So we said, well you told us to come back in half an hour....the response was I actually said about half hour!!!! We had been gone nearly an hour anyway......but never mind. They then decided our room was now ready so we were able to check in. Everything ok with the room, nice clean room and wifi in the room as an added bonus so no complaints there. Breakfast the following morning however was quite an experience. The food was ok with lots of choice but it was as if the number of people staying came as a shock. They ran out of cups, glasses, food, plates, cutlery and didn't seem to be able to replenish quickly enough. When there was food there were no plates to put it on and when there were plates there was no cutlery to eat it with. The staff there seemed to be working hard but the organisation, support behind the scenes was severely lacking for the number of guests in the hotel......apart from this the hotel was fine, clean and good value for a family room.
September 8, 2013
Rated 5.0 out of 5.0 by SC1970 Good friendly service
Nice express hotel, used as a stop over on way down to Cornwall. All the areas you need from a small hotel, reception as staff very friendly, room clean and nice as always with Holiday Inn express.Fridge in reception well stocked with any snacks you may want and also had extra tea/coffee and milks for room which is handy. There's a Sainsburys across the road for petrol or shopping and Cribbs Causeway Mall is only 10mins drive.
Will use again if in that area.
September 6, 2013
Rated 5.0 out of 5.0 by MargF Great Stopover
We were going to a Wedding next day. Picked the Bristol North for location, and wasn't dissapointed. The rooms were basic but very clean with a very comfortable bed. Plenty of room in bedroom. On arrival the receptionist was very helpful giving us a city map and advice on transport into Bristol. There is a bus directly outside the hotel and for £4 return drops you off right in the centre of Bristol. The breakfast was quite good everything very hot. The only thing missing for me was Bacon. Would recommend this Hotel and would stay again if I was in the area..
September 1, 2013
Rated 5.0 out of 5.0 by SkeletonQuays Fastest, most efficient check-in EVER
Hadn't stayed in a HI Express for a while but will definitely go back to using them wherever possible.
There were quite a few people waiting to check in before us & thought it would be ages, but it was so fast & efficient, gave us brief helpful info of the area, very friendly too.
Room good, bed very comfy, sofa ready made up for our son too.
Breakfast very good, some things a little slow to fill up & a couple ran out but it was extremely busy over bank holiday. Hot food is a great addition :-)
August 30, 2013
Rated 5.0 out of 5.0 by JanC22 Very comfortable and really friendly staff
I have been staying at this hotel for three nights a week since July. The staff are really friendly and helpful and would like to congratulate them all on their service. The bed is so comfortable that I need to always set my alarm! Although this is close to a main road the double glazing means that you would not even realise this. All in all a great base to stay if you need to work close to this vicinity.
August 29, 2013
Rated 5.0 out of 5.0 by goingforawii Excellent value!
Stayed here on a Sunday night and it was superb value for money. A clean, comfy room - good quality breakfast with variety and friendly staff throughout. An enjoyable experience. Thanks!
August 29, 2013
Rated 5.0 out of 5.0 by Hannah1987 All fantastic. Way exceeded my expectations and more
Clean, tidy, staff so so friendly and helpful beyond their job description (a man on the desk helped us remove a bit off a hand bag with side cutters!) room lovely and immaculate , food lovely all fab. And all this was such a good price - I compared before booking and this was cheapest! Thank you
August 28, 2013
Rated 4.0 out of 5.0 by DerbyRam Nice hotel
Stayed 1 night at this hotel, staff very friendly and helpful. Room very clean and spacious.
The choice for the cooked breakfast was a disappointment (Sausage, Beans and Scrambled egg) but plenty of fresh fruit, cereal etc.
Didn't realise taxis were so expensive to Bristol centre, will stay nearer in future.
August 28, 2013
Rated 4.0 out of 5.0 by FACUP2013 Perfect
Wanted a stop over to break our journey down to Devon. Ideal position, approx. half way. Room very good, free breakfast with good selection. Will use again for similar journey.
August 28, 2013
Rated 5.0 out of 5.0 by Acrossi Good customer service and good comfortable room
Friendly staff at check-in and at the bar later in the evening. Room was of a good standard which I have come to expect from Holiday Inn Express and it is good value when booked more than 21days in advance.
August 27, 2013
Rated 5.0 out of 5.0 by Blippyskin Clean and comfortable rooms. Great staff.
My son and I were made to feel very welcome at this hotel. Staff were efficient whilst remaining friendly.
All amenities that we required were available. The rooms were clean and comfortable with good quality furniture.
Although not the best night's sleep, the beds were better than most of the other hotels we have stayed in. Would stay again without hesitation.
August 27, 2013
Rated 4.0 out of 5.0 by Jack878 unbeatable price
The hotel is near a supermarket, provides free parking.
August 27, 2013
Rated 5.0 out of 5.0 by JEDM great hotel
my second visit within a few weeks and this visit was certainly no different to the first.fantastic all round.staff give a warm friendly welcome,the rooms and nice a comfy,get a great nights sleep. and a nice full-filling breakfast to start the day with in the morning.will definitely be using this hotel again
August 24, 2013
Rated 5.0 out of 5.0 by Rovers Good value
Came off M5,hotel a bit out of the way but excellent value and service made it worthwhile. Would definitely stay here again on journey to the south west from the north provided the value remains.would also recommend it to others on a similar journey.thankyou.
August 23, 2013
Rated 4.0 out of 5.0 by rbscan47 Don't be late for breakfast
Nice Hotel with friendly staff but disappointed that staff started to clear breakfast away five minutes after the end of service. Cups were removed from the coffee machine and put in cupboard, Bread was cleared away from toasters, butter/marmalade put away, food heaters turned off. Whilst this didn't effect us anyone arriving for breakfast at 9.25 would have to be quick and the chances of going back for more unlikely
August 22, 2013
Rated 5.0 out of 5.0 by MooSah Another great IHG experience.
Whenever I can, I always try and stay at one of the IHG hotels. Bristol North Holiday Inn Express did not disappoint. If you've ever stayed at an Express before, you will receive the same high standard you would expect from this hotel group.
Requested 2 double beds in one room ->received.
Requested extra duvet covers -> received.
Any requests I made were fulfilled very quickly. Rooms were clean.
Breakfast was good - could be better! They seemed to have lost the hash browns! But there were sausages, scrambled egg and hot croissants. There were numerous cold foods available as well.
The location was not far from the motorway, but in a quiet area. There is a Sainsbury's a short walk away if you wanted to get some cheap food!
All in all, a great value hotel.
August 22, 2013
Rated 3.0 out of 5.0 by Aks121179 Just adequate
Overall experience was nothing amazing. Rooms were OK although seemed a bit dated. Breakfast was a big letdown. Staff were mixed, some were very nice, others weren't exactly oozing with enthusiasm. Decent base if you want to use this to do things in Bristol, however was a let down for the price paid.
August 18, 2013
Rated 4.0 out of 5.0 by SE61 Family Break Balloon Festival
over several years as a regular user of Holidaiy inn & express, we usuall find we have a good visit this time was no different good points. room was good clean to a good standard, A/C was working well this visit, free wifi is a real bonus at express, i would like to see this at other holiday inn ie Filton, staff helpfull when we required a extra towel it was no problem. reception staff very helpfull, only negative was not staff but other cutomers at breakfast people were to lazy to remove ther used cups plates etc from the table even those who botherd to use a tray, maybe the hotel could put up larger signs asking people to return trays plates after use, again all staff at breakfast work hard to provide a good service.
August 17, 2013
Rated 5.0 out of 5.0 by Lunardi First place in Bristol I slept all night!!
I cannot fault the hotel, the staff were friendly and helpful, answered all our questions, and the service was excellent. I have stayed at all types of hotels and B & Bs all round Bristol, but this was by far the best we had found, will use this place again next year. The room was excellent and the facilities clean and we relaxed as well.
August 16, 2013
Rated 5.0 out of 5.0 by Ceylon Relaxing, comfortable and great price
Room was clean and fresh. Hotel was quiet even though they were fully booked. No slamming doors! Plenty of selection at breakfast. Will definitely stay here again.
August 1, 2013
Rated 5.0 out of 5.0 by Fussy62 No complaints about anything.
Booked 7 days prior to attending training day for Special Olympics to be held in Bath in Sept. Excellent price for all on offer. Never used Holiday Inn Express chain before. Far superior than other chains used this year.Arrived late Friday after awful journey. Swift and efficient check in, lovely quiet room on top floor. Very clean and comfortable bed and pillows! Good nights sleep up early for a very adequate and varied breakfast. Shame we couldnt stay longer. Would definately stay again and recommend to others.Thank you.
August 1, 2013