Rated 4.4 out of 5 by 178
Rated 4.0 out of 5.0 by Mackiemac Holiday Inn Express Brockville ON
Good hotel and stay was good I thought the rate was high
June 30, 2015
Rated 5.0 out of 5.0 by couple2015 saved us from rather unclean past experience
We were tired, exhausted and had just cancelled a room at another place because it smelled, had ripped curtains and my wife refused to stay there.We were just about to give up and drive to another town , late at night. We spotted your place at the end of the road and the front desk was so helpful and friendly that it was as different as night is to day. They gave us a suite because I wanted a fridge and they substituted this for a single room. This act of upgrading that late of night will bring me back to Holiday Inn in our plan trip out west next time. I am also telling all our friends about our good experience. This was at the end of our trip and we did not want to spend our last day at a dingy dive of a hotel and when we found your establishment it made us feel so good. Thank you.
June 29, 2015
Rated 4.0 out of 5.0 by Dotspotter Our stay at Holiday Express, Brockville.
We are from England traveling eastern Canada, this Hotel provided us with a good nights accommodation, we found only two drawbacks. One our room was on the side of the hotel subject to noise from the road, the noise was not bad enough to disturb our sleep but coming from a quiet country location we were aware of it. Two the breakfast facilities were pretty basic and not what we are used to, although the staff were very helpful in serving what there was.
June 24, 2015
Rated 5.0 out of 5.0 by jack on the move Excellent hotel and staff
The folks were very friendly and accommodating. The breakfast was great! Would stay there again...
June 24, 2015
Rated 5.0 out of 5.0 by CJRB Enjoyed our stay
This hotel was comfortable, clean, cool and quiet. The bed was very comfortable and the room very functional and spacious
June 23, 2015
Rated 1.0 out of 5.0 by Mister58 Comfortable Bed and Terrible Service
Was there for Business - the phone was not working and the staff refused to help.
June 22, 2015
Rated 5.0 out of 5.0 by Strategic Energy Group Excellent staff
Very clean hotel. excellent staff that are they to anticipate your needs. Well run hotel that I would recommend anyone to make sure they stay.
June 22, 2015
Rated 3.0 out of 5.0 by Marjancarob Clean room - but bothered by traffic noise from Highway 401
The hotel was set up as we expected a Holiday Inn Express would be. It was clean, neat and relatively new. The room was clean and predictable. However, our room faced Highway 401 and I heard trucks passing all night. Thank goodness for the complimentary ear-plugs. I put them to good use and was finally able to fall asleep. Next time I will ask for a room facing the North parking lot rather than the highway. The price for this hotel seemed high compared to prices for similar hotels in other cities. It must be a supply and demand thing - but I did not feel that we got good value. The service at the front desk was mediocre and not to the standard we've come to expect at Holiday Inn. The man working the desk was just going through the motions. He was certainly not what I would call "welcoming".
June 21, 2015