Rated 4.4 out of 5 by 30
Rated 4.0 out of 5.0 by KristaG 5 star staff and lovely hotel
The staff at this hotel could not have been nicer. When we checked in the staff offered my girls snacks and the breakfast staff were so sweet and attentive during our entire stay. Even the cleaning staff were so cheerful and lovely. The rooms were really large and clean. The only complaint I have was that we were on the 401 side of the hotel and I could hear every transport truck that passed in the night. Upon checking in I asked if there were any rooms available on the parking lot side of the hotel and they told me not unless I wanted to pay for an upgrade but they did offer me earplugs. I figured it would probably be fine as I had stayed at a Holiday Inn Express in Temple, Texas on the Interstate and didn't hear a thing. I already thought we were paying way too much for a hotel so I didn't inquire about the upgrade fee. Anything would have been better than having 2 nights of terrible sleep. I would absolutely stay here again and would recommend this hotel as long as you are not on the highway side of the hotel.
October 23, 2013
Rated 3.0 out of 5.0 by Txarlie14 Pillows killed my experiece
And without s decent sleep, everything else in a hotel gets affected.
October 13, 2013
Rated 5.0 out of 5.0 by Dawn57 Great 1st time experience Brockville Holiday Inn Express
Super clean suite, comfy bed and overall excellent hotel. Recommend the Holiday Inn Express hands down.
October 10, 2013