Rated 4.6 out of 5 by 194
Rated 4.0 out of 5.0 Broken Arrow
Very well maintained and organized, desk staff very pleasant and helpful. No express check out for members, that would be the only thing that this hotel experience lacked.
February 3, 2014
Rated 5.0 out of 5.0 by LLH0808 Great Stay
The accomadations were excellent. Did not have a reservation and the staff was exceptional. The hotel was very busy. The King size bed was comfortable, room was quiet . The breakfast was awesome with great choices. Could not had a better stay.
February 1, 2014
Rated 5.0 out of 5.0 by TESAL477 pleasure
Great Hotel - Great Staff and service!! Would recommend. Location is ideal - easy to city and lots of great restaurants
February 1, 2014
Rated 5.0 out of 5.0 by Travel Buggy Arizona bound
Another night of good sleep on our vacation. Exercise room was decent. Nice size pool.
January 30, 2014
Rated 5.0 out of 5.0 by Clark09 Friendly staff and great service
The staff--front desk and maids--were friendly every time we saw them, and they responded efficiently and positively to any request. There were about a dozen in our group and we had no problems getting everything we wanted.
The Breakfast Room was large and attractive and we gathered there in the evenings just to chat. The rooms were just fine.
The only thing I'd like is more variety of fruit for breakfast, but everything was delicious. And all in all an excellent place to stay in Broken Arrow OK!
January 26, 2014
Rated 5.0 out of 5.0 by dan15 Great service, comfortable room, home atmosphere
xGreat place to stay when being awya from home. Comfortable/safe surroundings with quiet to relax or finish the work day.
January 18, 2014
Rated 5.0 out of 5.0 by ThunderFan Another great Holiday Inn Express experience
We stayed on a busy Saturday evening. This was our 2nd stay at this convenient Broken Arrow location. We appreciated the small welcome gift that recognized our loyal Priority Club membership. The room was as expected, very clean with a very comfortable bed. The shower head was fantastic. A great shower head with good water pressure makes all the difference. The breakfast area was very busy but well stocked with a good variety of choices. The stay was an excellent value for the fully pre-paid rate we paid. We highly recommend this facility and will return.
January 15, 2014
Rated 5.0 out of 5.0 by camaro dude Excellent staff
We were in town to attend a funeral, several of us stayed at this location. The staff made an extra effort to make sure we were comfortable and allowed us to bring in a catered dinner and use the breakfast room for our get together the night before the funeral. Very thoughtful.
January 12, 2014
Rated 5.0 out of 5.0 by Wrench94 The Breakfast needs help
The breakfast was the same 3 days in a row biscuits
January 8, 2014
Rated 5.0 out of 5.0 by emend377 Great hotel with great amenities
The hotel has great amenities for family with children. So much to do all under one roof.
January 8, 2014
Rated 5.0 out of 5.0 by Nana 9 School break trip
I took my grandaughter for a get away before school starts back. An indoor swimming pool was a must. You could have not asked for a more perfect trip. I would highly recommend this Holiday Inn, we will definitely be back.
January 6, 2014
Rated 5.0 out of 5.0 by Philter13 Nice Room and good location
We liked our room and it was a hit with the kids. Breakfast was good too.
January 1, 2014
Rated 5.0 out of 5.0 by Mike2929 Best HI Express I have ever stayed at!
This was easily the best Holiday Inn Express I have stayed at (and I have visited hundreds). Great hotel gym. Fast wifi. Clean room. Absolutely no complaints from a person that is very critical. I even made it a point to let the front desk staff know this prior to leaving.
December 17, 2013
Rated 5.0 out of 5.0 by jdx7660 I LOVE THIS HOTEL...
This is the 6th year that we have stayed at this hotel, we come down every year for the Thanksgiving holiday. Each year is such a great experience. The hotel is always clean and the staff is very friendly. I love the rooms - they always smell good (no stale cigeratte smoke smell like you get in some hotels) and they are very roomy (we stayed in the king suite) The continental breakfast is very good - a big selection of hot foods. We look forward to our stay in this hotel every year. I would highly recommend this hotel to everyone...
December 4, 2013
Rated 4.0 out of 5.0 by Saay wonderful staff & continental breakfast, lousy mattress
My husband and I always stay at Holiday Inns when we travel together. This location was great with a very friendly staff and great rooms. Their complimentary breakfast is one of the best we've had, very nice with lots of choices. The only downside on our stay was the mattress. It was extremely firm and made sleeping comfortably difficult. All in all, a good place to stay
December 4, 2013
Rated 2.0 out of 5.0 by sailnut Rude and Un accommodating Male Front Desk Manager
Probably the coldest and most rude un accommodating male front desk manager I have ever experienced at a Holiday Inn. The female front desk manager they have during the day is great and very accommodating.
December 3, 2013
Rated 5.0 out of 5.0 by jeff325ci Great Hotel
My wife and our three grandchildren stayed here for a week. The staff treated us very well. We Got the room that had the suite with the bunk beds that worked out great. We had an issue with the mattress sagging to the middle in the master bedroom and notified the front desk the following day. They replaced or repaired it while we were out that day. We also had problems with family staying above us kids were running and jumping thumping around on the floor, I let the front desk know and they contacted room and it was quiet after that. The front desk staff was very helpful, I will stay here again the next time we come out to visit our family.
December 2, 2013
Rated 5.0 out of 5.0 by Patty86 Great night
There were lots of kids at the hotel running around I was afraid they would keep me up bit the rooms were sound proof so it was not an issue. Comfortable bed, great room
November 27, 2013
Rated 5.0 out of 5.0 by atlmomma Beautiful hotel!
Great stay, convenient to where I was working. Beautifully decorated lobby and rooms. Would stay here again if in the area.
November 27, 2013
Rated 5.0 out of 5.0 by bostonmike GREAT VALUE
Absolute great value with a convenient location, very courtious staff, and clean and comfortable room. Property is also within walking distance to Half Moon Cafe (pub) and Oklahoma Joe's. I was also impressed with the automatic "green" room temperature control system that resets when room is occupied / unoccupied.
Limited express breakfast though, but overall a definate thumbs up!!
November 26, 2013
Rated 5.0 out of 5.0 by Road1111 Road Warrior
Spent 9 days here and everything went well. Clean and well maintained. Elevators could be a bit faster.
November 23, 2013
Rated 5.0 out of 5.0 by Rise Short stay comment
Comment for a short stay (2-3 nights): Very recommandable. Easy booking, skilled staff , good price level, clean rooms, general american breakfast.
November 23, 2013
Rated 5.0 out of 5.0 by AEBA Great Visit
Rented an Ambassador Suite to have a birthday party for our daughter. Room was clean and the staff was very gracious in allowing us to check in early. We had a wonderful stay, have recommended and will be back!
November 20, 2013
Rated 5.0 out of 5.0 by Nunchie Great place to stay!
Friendly staff, nice room, enjoyed the pool - wished there had been a hot tub.
November 14, 2013
Rated 5.0 out of 5.0 by CaliTonyG Most Recent Stay at Holiday Inn Express (Broken Arrow, OK)
Excellent, over-the-top customer care and comfort. I spent a total of 42 days at this location on 3 separate visits to Broken Arrow and Tulsa, OK. The General Manager Jared is awesome! Front Desk Manager Chris and his staff: Kristen, Thomas, Elizabeth, Jacob, Lanisha and a few others whose names escape me are professional, focused, and created a home-like environment when I was there. This really made things easier for my wife and I while we were handling important personal family business issues. This became an oasis where one could take a break, relax and sleep well. Housekeeping staff as well as Complimentary Breakfast crew did a remarkable job. Hats off to Holiday Inn Express!
November 1, 2013
Rated 5.0 out of 5.0 by mushmouse Top notch stay
My sister and I enjoyed a week long stay. We could not have asked for much more than what was provided. We never had time for the pool or fitness room; however they looked inviting. We did have comfortable, clean rooms with excellent service and hardworking staff. Every morning we had a great breakfast ready for us to start our day. There was a misunderstanding about our checkout day and despite being fully booked, they allowed us to stay one more night thanks to a wonderful desk agent named Larissa. Our room was quiet despite a party being held in a room nearby. I neede some toiletries and that was available free of charge.
October 29, 2013
Rated 5.0 out of 5.0 by seaoats Great Front Deck people
The front desk people were very friendly and helpful. The icing on a very good cake.
October 7, 2013
Rated 5.0 out of 5.0 by Cochranite VERY PLEASED
I was part of a group of 9 ladies who stay at the hotel each year for Rhema Bible Church's Kindle the Flame women's conference. We stay for a week. I was very pleased with everything. The hotel was quiet, the room very pleasing, the bed very comfortable. The only thing that would have improved it would have been to have a fridge & microwave in the room.
The breakfast is outstanding, the staff friendly, and rates reasonable.
October 3, 2013
Rated 4.0 out of 5.0 by Blessed69 Great service and comfortable bed
The service was great because when I called the day prior to verify that my room reservation was accurate, I was told the person who entered my reservation put in the wrong check-in date. That was not what I needed to hear the day prior to traveling. Thankfully the gentleman was able to reserve me a room for my day of arrival and the next day move into the original room I requested. However there was a catch I was not aware of until I checked in, which was checking out of one room, and waiting until 4pm to check-in for the other room which meant I would have to pay taxes twice (which is not good). The situation was an inconvenience that my schedule did not permit. In the end I opted to stay in the room without the amenities I desired and made do of the situation because I was not going to allow human error to take away from the purpose of the trip.
If you desire quietness, I recommend staying on the top floor because every night the people above me where noisy, I could here feet stomping and stuff being moved. Then I could hear the people next me as we'll. Thank God I'm a sound sleeper and it did not disturb my sleep. Overall, the hotel is good, most of the staff is hospitable and the prices are not bad. I would consider staying there again.
September 30, 2013
Rated 5.0 out of 5.0 by CMS42 Good Business Travel Hotel
I was pleasantly surprised that this hotel was quiet and very comfortable rooms. I was upgraded to a bigger room, but was a bit hesitant about it when I found out it was next to the elevators. However, it never seemed to be a noise problem. There are several restaurants near by and great access right off the freeway. I would definitely recommend this for any business traveler.
September 30, 2013