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Rated 4.6 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by Brookhaven Very pleased; would prefer less processed breakfast foods and more locally purchased items September 13, 2014
Rated 5.0 out of 5.0 by Great Experience My stay was excellent! There was great customer service from check-in to check-out! September 12, 2014
Rated 4.0 out of 5.0 by Enjoyable Brookhaven Stay I truly enjoyed my stay in Brookhaven, MS. I definitely want to send out accolades to the night staff. Day One - the lady at the desk, including housekeeping, were very friendly and accommodating. I would recommend this hotel to family and friends. September 3, 2014
Rated 5.0 out of 5.0 by Perfect Holiday Inn... I arrived late and as a most weary traveler. Holiday Inn's dedicated staff person was expedient in placing me into a nice and comfortable room... and very courteous in her professional attention to my needs and questions as a hotel customer. To wit, I felt my presence as a Holiday Inn customer and overnight guest was genuinely appreciated. Hey, ya'll... "Southern Hospitality" still exists... and it can be found at this convenient location just off the interstate highway in Brookhaven, Mississippi! August 26, 2014
Rated 5.0 out of 5.0 by Great place to stay Hotel was decorated lovely as were the rooms. Very clean, and very friendly staff. August 26, 2014
Rated 5.0 out of 5.0 by My stay Stay was great. Staff is honest and hardworking. Our company personnal uses this hotel alot. What else can I say, this is a great place to stay. Thanks August 19, 2014
Rated 4.0 out of 5.0 by Great hotel but customer service could improve. The room was spacious, clean, and comfortable. Breakfast was typical for a Holiday Inn, which is usually the same each day, but what can I say- there is not a whole lot of choices for breakfast food! The check in staff was very friendly and helpful. The only concern that I had was the day I checked out. The heating/cooling unit in the room had leaked water in the floor of the room and I was going to let the lady at the desk know so that it could be fixed before the next guest. Well, I had to wait on her to carry on a personal call about someone picking her kids up after school for about 5-10 minutes prior to my interrupting her and telling her my concern with the room. I realize someone getting your kids after school is important, but making the call quick (since she was at work), asking the other party to hold a minute, or simply acknowledging my presence and asking if I could wait a minute would have been much better customer service than ignoring me. This was the only negative thing that I have to say about the hotel, otherwise it was very nice. August 19, 2014
Rated 5.0 out of 5.0 by Great place to stay! Staff is friendly, comfortable beds, clean rooms. Great please to stay! August 17, 2014
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