Rated 4.2 out of 5 by 102
Rated 2.0 out of 5.0 by DadWithNoSleep Think twice, read the reviews before booking.
I had recently stayed at the Brookings, SD Holiday Inn Express for a weekend get-a-way. The staff were okay during check-in, but after my stay I noticed that my paid stay with the Holiday Inn Express showed up on my Rewards account as "non-qualifying" and I did not receive any points what-so-ever which were discussed upon arrival, no standard points for the paid stay, and no bonus points for platinum membership. With a hotel chain I use exclusively for my business and pleasure, I would expect a higher level of service from the staff and awarding points where they are due. The noise level of the water pipes from other rooms next to us were so loud they woke me up and I was unable to sleep. Think twice before booking a room here if your a light sleeper, pay full price for the night and get no points.
February 27, 2015
Rated 3.0 out of 5.0 by Exit132 Always Something Going Wrong With Brookings
I had recently stayed at the Brookings Holiday Inn Express for a concert event in town. The staff was very new and slow with service - which I can understand. But after my stay I noticed that my paid stay with the Holiday Inn Express showed up on my IHG account as "non-qualifying" and I did not receive any points what-so-ever: no welcome points (which were discussed upon arrival), no standard points for the paid stay, and no bonus points for platinum membership. With a hotel chain I use exclusively for my business and pleasure, I would expect a higher level of service from the staff and awarding points where they are due.
February 20, 2015
Rated 5.0 out of 5.0 by cindy o comfy bed, great pool
the bed was great, children had a blast at the pool, meeting room was nice breakfast was good
February 18, 2015
Rated 4.0 out of 5.0 Good hotel, pool area needs work
Overall the hotel was good but the pool area needs more tables and chairs. We were there for a family weekend and there was barely enough seating and tables for our family let alone all the other guests. They had the cheap plastic chairs and tables you can buy at Wal-Mart cheap, the ones that stack out of the way for room. Which this pool area had plenty of for more furniture!
February 18, 2015
Rated 5.0 out of 5.0 by Ray1220 Clean and friendly
Was clean and staff was very friendly. Hotel was kind of on the outer edge of town but yet was near to where I needed to be. Lobby was clean personal was willing to help with out being fake. I travel alot for work and would give this place a great rateing.
February 5, 2015
Rated 4.0 out of 5.0 by adult 2 adults
The hotel is clean and the room was very comfortable. We were staying in Brookings for a college visit with our daughter. The hotel has a great water slide if you have young kids, if you don't, we were traveling without our children, it is noisy late at night and early in the morning.
February 4, 2015
Rated 5.0 out of 5.0 by Prairie Dawn Super clean!
Walked around our room in white socks. They were still white!!! Very clean room. Very quiet too. Our Corgi dog was welcomed and enjoyed her stay too. Every staff member was friendly and helpful. Walked across the parking lot for dinner at Applebee's. Breakfast filled with variety but I stuck to my usual yogurt, fruit and peanut butter. Really good coffee and cheerful attendant. Parking within steps of our entrance.
February 3, 2015
Rated 5.0 out of 5.0 by Albert951 The place to stay
I like the Holiday Inn Express hotels and the
Brookings one met my expectations
January 30, 2015