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Rated 4.2 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by room 200 littlw noise from pool and stairway, should have asked for room with odd numbered room June 29, 2015
Rated 2.0 out of 5.0 by Poor service and dirty room Room was small. Service was poor. No reason to be platinum member at this hotel or any IHG in South Dakota. June 29, 2015
Rated 5.0 out of 5.0 by Our go-to lodging in Brookings We chose this hotel for our stay in Brookings because of our good experiences with other Holiday Inn Express hotels. I was surprised and pleased to see lifeguards at the pool, although I'm not sure if they were there for a special occasion. Regardless, the room was clean, the location is quiet, and the waterslide is a must for the kids when we come back to the area. June 25, 2015
Rated 3.0 out of 5.0 by Expectations did not meet price paid This hotel was average compared to the expection based on the price paid. This is a pet friendly hotel, which we appreciated, but still did not warrant the price. The external grounds and entry way could have been much more pleasant and clean. People (and possibly staff) sitting right outside the door smoking. Room was average. The dresser had a corner chewed off of a drawer. There was a towel in the toilet and a sock under the bedskirt. This makes me wonder about the attention to detail. Staff was nice, but we did not have much interaction with them. Breakfast was very good, but we did not have much time to enjoy it. June 17, 2015
Rated 3.0 out of 5.0 by OK for price. Internet connection did not always work, and the speed was slow with laptop. IPAD would not work at all (iPad worked well at the other three HI Express's we stayed at on our trip). IPhone also had issues, but that was whether we were in the hotel (wifi) or outside (cell service), within the Brookings area. Also, as a club member we did not receive any welcome gift. June 12, 2015
Rated 4.0 out of 5.0 by Friendly and Nice Rooms Enjoyed our stay while in time for a baseball tournament. June 10, 2015
Rated 5.0 out of 5.0 by Great visit The service there was very kind, thorough and prompt. The room was cleanly and had no issues with it whatsoever. The bed along with the rest of the bedding was comfortable and smelt fresh. The computer there was nice because I needed to use the printer for business purposes. The wireless internet was faster than I expected and didn't fail on me. Also, the breakfast had enough choices that no matter who you are you'd enjoy something. Overall I had a great visit. June 1, 2015
Rated 3.0 out of 5.0 by hot tub and pool need to work well I was disappointed that the hot tub was not working. I stayed an entire week and asked everyday for it to work and be hot. May 31, 2015
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