Rated 4.1 out of 5 by 94
Rated 4.0 out of 5.0 by calicarly surprising find
On first sight I wasn't sure how my stay would be in Brooklyn and I regretted changing hotels...until I found that the hotel was super close to the subway and the staff was extremely helpful and kind. They helped us with directions every day before we set off "uptown" to see the sites. We loved the free breakfast every morning and the water they gave us everyday day as we set out. It was easy to reach sites like Statue of Liberty, Empire St Building, Time square. Yani really helped us to figure out the subway system. The room was a little small but I saw some other rooms of other hotels and realized New York is just a little on the "small " side. When we came back everyday our room was clean for us.
December 1, 2013
Rated 3.0 out of 5.0 by Tom2692 One night stay for New York trip.
Very easy to find if you get off at the Union Street subway station. Greeted by pleasant staff who was very informative about wifi, our room and even offered a selection of take-away menus if we wished to order. Only problem was that I wasn't told about the $50 it took to authorised a card for payment, bit of a shock when I check my account. However, the gentleman at the desk was very professional when I asked why I had been charged more than I had on my email confirmation.
Person I was staying with forget his razor, when he went to the desk the hotel said they would send one down and we're very swift with it too.
Breakfast was fine, pastries, a small selection of cooked breakfast, juices, coffee. We were even able to take coffee and water back to our room before checking out as there was take-away coffee cups and water bottles.
Check-out was fine as well. Overall a nice experience in this hotel, but forgettable.
November 26, 2013
Rated 1.0 out of 5.0 by sleeplessInNY heat in room too hot!
Could not adjust heat
told front desk....no resolution
asked for a razor..none available
promised one would be delivered...never was
messed up and gave my points to my coworker
promised to fix...did not fix
I love holiday inns...just not this one
November 23, 2013
Rated 5.0 out of 5.0 by Rafaela11215 Best Staff Ever! Breakfast on point..just like home!
A big thank you to Mallory, who always helps me when in need of a room at the last minute. The staff is great overall. The ease of checking in, how helpful she is, makes it a better stay. I stay all the time with my daughter and son, and they ask me every other day to book a room. Clean, convenient, and another home we have created. Thank you Mallory!!!!!!!!!!!
November 21, 2013
Rated 3.0 out of 5.0 by Thing1and2 It's OK
The internet is extremely slow. Like dial-up speed slow. Skype barely worked and my co-worker on another floor had the same problem. The breakfast had a decent selection, I just wish they put scrambled eggs out more often, the omelets are terrible. American cheese does not belong in food. And there needs to be more than 1 elevator for a building with 9 floors. Other than that, the staff is friendly and helpful and the rooms are clean.
November 18, 2013
Rated 5.0 out of 5.0 by haz2011 hotel stay
I thought the hotel was very clean and comfortable. It was also close to the subway with easy access to NY. The breakfast was more than ample.I would definitely recommend this hotel.
November 18, 2013
Rated 4.0 out of 5.0 by JakeBPD Great place to stay
This was a great place to stay for the weekend. Plenty to do in the immediate area. Quality restaurants, mostly pub and small specialized places, but all great quality and good prices. The subway is half a block away which easily opens up the entire city for exploration. The Barclays Center is a half mile away, and easy walk or one stop on the subway. The only bad thing about this place is that it is nine floors serviced by only one extremely slow elevator. Maybe the lack of parking, but there is a private inexpensive lot close by. Hightly recommend staying there if you don't need to be downtown.
November 17, 2013
Rated 5.0 out of 5.0 by Redd76 Good stay
Felt the over stay was good just didn't feel the price of the rooms were worth that price. Moved to another hotel for the remainder of my stay in NYC would have loved to stay here the whole time so close to stores, restaurants and train stations. But overall a very nice hotel.
November 13, 2013