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Rated 4.4 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Sandy Rocks!! Unfortunately, I have to travel to Cleveland due to medical issues. Fortunate for me I began staying at Holiday Inn on Snow Rd. Aproximately for the last 6 months I have been assisted by Sandy. She is a God send, she has turned an otherwise uncomfortable situation to one where I feel comfortable and at home. She goes above and beyond in accomadating and insuring her customers feel valued and significant. She does not only do this with me, I see her tranactions with other customers and they come away with a smile and satisfaction. Thanks so much to Sandy, she can teach a class in excellent customer service!! September 17, 2014
Rated 5.0 out of 5.0 by Enjoy your stay Enjoyed the room and it was comfortable. However, the hot food could be improved. September 16, 2014
Rated 5.0 out of 5.0 by Good convenient location and very nice accommodations Stayed only one night for business. Hotel location very convenient to the airport. Room very well maintained, clean and comfortable. Staff very pleasant. Meet my requirements of a very clean, safe, conveniently located place to stay for business travel to CLE area September 13, 2014
Rated 5.0 out of 5.0 by great stay Comfortable, friendly staff, and a wonderful breakfast. Would definitely stay again. September 13, 2014
Rated 5.0 out of 5.0 by Great experience from arrival to departure The staff continues to impress me. I think I have not mentioned how wonderful the person in the breakfast area is. See seems to work very hard to keep the area picked up and always has the food assortment full. Your cleaning staff is very friendly also and your front desk staff goes over and beyond, morning and evening shifts. September 10, 2014
Rated 5.0 out of 5.0 by Clean room and great amenities Our family really enjoyed our stay. The room was clean, pool was clean. The staff were very friendly and helpful. Free parking and free breakfast was also a great bonus. Noticed an airport shuttle but had our car so did not use it. Just a short drive to downtown Cleveland and very easy to get to and from. Would stay here again! September 10, 2014
Rated 5.0 out of 5.0 by My trip and stay at the an airport hotel- Very happy with experience, the staff was great and location was perfect September 9, 2014
Rated 5.0 out of 5.0 by Just a nice business atmosphere. y first choice when traveling is Holiday Inn because I am assured a well managed hotel without any hassles. September 7, 2014
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