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Rated 4.3 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Pleasant staff and great breakfast Staff members were professional and friendly during my stay. Breakfast was great and varied daily July 18, 2014
Rated 5.0 out of 5.0 by One Night Stay Prior to Flying Out of Cleveland The hotel is relatively new and reflects this in its appearance and cleanliness. The staff was welcoming and helpful with local directions. For anyone visiting the South Cleveland area on business or simply needing a hotel near the airport for a next day flight out, this Holiday Inn Express is in a great location. There is a new family dining restaurant next to the hotel. Although, the town of Berea is located one exit South off the freeway providing a variety of restaurants, shopping, and a movie theater. Breakfast was ample with a nice selection of hot and cold items. The room was clean and comfortable. I would definitely consider staying at this location again if our travels find us in the Cleveland area again. July 17, 2014
Rated 2.0 out of 5.0 by Good bed in a dingy hotel with ugly room lighting The reservation was a little messed up and the staff fixed it. The beds and pillows were quite good. But those fluorescent lights in the rooms are positively nauseating. The door was scraped up. I guess a hotel with the hot and cold reversed in the shower just isn’t one that pays enough attention to detail. July 16, 2014
Rated 4.0 out of 5.0 by clean room The room was very nice and the people at the desk were very helpfull. The breakfast was very subpar and the lady working it was just not a nice or happy person. July 16, 2014
Rated 5.0 out of 5.0 by Excellent staff was very pleased with this hotel, the staff, and the room. July 11, 2014
Rated 5.0 out of 5.0 by all was fine good - I'm starting to get upset with this review. now I am upset I will soon quit July 11, 2014
Rated 5.0 out of 5.0 by Stayed 1 night I had an early flight and this hotel offered "park and fly". Traveling alone i felt VERY comfortable and safe in this hotel. Staff was friendly (and motherly) and was nice surprise the lobby had available some rice and stew when i checked in. My room was facing the street and i did hear some motorcycles - in the morning when i mentioned to the staff they said they would happily put me on the parking lot side next time i stayed. July 10, 2014
Rated 5.0 out of 5.0 by Excellent Staff - Welcome Home feeling From the time we entered till we left the following morning, the staff both desk, breakfast area and service people all made us feel like we were home. Could not ask for anything better at all. Many thanks to the personnel at the desk when we arrived for their great personailities. July 9, 2014
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