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Rated 4.4 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Staff I was taken well care of. I had problems not rtelated to this hotel but my own reservation. I took care of every thing every well September 27, 2014
Rated 5.0 out of 5.0 by Senior Manager When I travel to the Cleveland area I always stay at this property. The staff is friendly, courteous, and responsive to my needs. Street side rooms can be noisy depending upon the time of day and temperature can be difficult to "dial in." depending upon the time of the year. I have used this property for the past 18 months and have never been disappointed. September 25, 2014
Rated 5.0 out of 5.0 by Airport near by Thank you for the early - 5:30 am- breakfast and shuttle service. September 23, 2014
Rated 1.0 out of 5.0 by Disgusting breakfast Dont be fooled by the "Breakfast included" - polystyrene plates, plastic cutlery, luke warm coffee and greasy beefburgers made for a revolting experience. September 22, 2014
Rated 4.0 out of 5.0 by Business Trip I stayed here for a business trip. Very convenient to the airport and rental car return. Stayed in a third floor room. It appeared to be recently renovated and was very clean. The internet worked well for me. I have to use a VPN for work and did not experience any bad performance. Breakfast was good. At check-in there was complimentary pizza. Check out was easy. September 19, 2014
Rated 5.0 out of 5.0 by Sandy Rocks!! Unfortunately, I have to travel to Cleveland due to medical issues. Fortunate for me I began staying at Holiday Inn on Snow Rd. Aproximately for the last 6 months I have been assisted by Sandy. She is a God send, she has turned an otherwise uncomfortable situation to one where I feel comfortable and at home. She goes above and beyond in accomadating and insuring her customers feel valued and significant. She does not only do this with me, I see her tranactions with other customers and they come away with a smile and satisfaction. Thanks so much to Sandy, she can teach a class in excellent customer service!! September 17, 2014
Rated 5.0 out of 5.0 by Enjoy your stay Enjoyed the room and it was comfortable. However, the hot food could be improved. September 16, 2014
Rated 5.0 out of 5.0 by Good convenient location and very nice accommodations Stayed only one night for business. Hotel location very convenient to the airport. Room very well maintained, clean and comfortable. Staff very pleasant. Meet my requirements of a very clean, safe, conveniently located place to stay for business travel to CLE area September 13, 2014
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