English
Cleveland Airport - Brook Park
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-216-4330004
Hotel Fax: 1-216-4331936
Hotel Fax: 1-216-4331936
Rated 3.4 out of 5 by 29
reviewers.
Rated 5.0 out of 5.0 by rd10567 Great Stay
Very nice improvements to the hotel, very close to Airport.
June 14, 2013
Rated 4.0 out of 5.0 by Huck6236 Good inprovements
I stayed on the 3rd floor which has been redone. Was there all week and had a great stay. The hotel is really putting an effort in to improve their overall comfort. With remodels there will be some inconvience - understandable.
June 7, 2013
Rated 4.0 out of 5.0 by Brutus513 Front desk employees are fantastic!!!
Front desk employees are fantastic!!!
Willing to help and recomended things in the area I my like while I am here.
Housekeeping needs training
How to:
clean coffee pot,
dust,
clean the bathroom.
Sweep floor
June 5, 2013
Rated 3.0 out of 5.0 by b1150c Hotel need to be up dated, its getting old.
Hotel is less then other Holiday Inn Express's I have stayed at.
The room was older decor , loose tiles in the bathroom, bathroom looked clean enough , it was just showing ware.
Parking lot was being re-paved so it was bumpy and scrapped up getting ready for new blacktop. Its as expected for this type of work. The staff knocked on the door even though I had the do not deusturbe sign out. This was on the first day of a 3 day stay. then second day I came back at 2:30 PM and the room was still not cleaned, so I went out again. On the third day I arraiged for a 2 PM checkout time - I am a gold member - and was told ok they would wright it down. The next day trying to sleep in at 11:00 the staff knocked on the door loudly and asked if I was there. I said yes , they wanted to knwo when I was gettnig out, I said 2PM the desk knows, they said they did not have it on their sheet. , When i went to check out the desk took 15 minits to print me a receipt. they had printer problems I guess.
May 31, 2013
Rated 5.0 out of 5.0 by Stephanied42891 Awesome Hotel, Great Stay!
All the staff is extremely friendly especially Raj. I booked my stay through the website and everything went smoothly. When I first walked in I was surprised on how nice the lobby area was. Very up to date! My room was very nice, clean and bed was comfortable. The pool was nice, I was mislead that there was a hot tub but later came to find they had to remove it when they remodeled. The breakfast was impressive! Very Nice accommodations I will be back!
May 16, 2013
Rated 3.0 out of 5.0 by carolyn725 Guest rooms in need of update
The lobby and breakfast areas have been updated but the rooms are dismal. There was an unpleasant odor in the first room and when I moved to another room, on a different floor on opposite side, the same odor was still there. The staff were wonderful but I wouldn't stay there again until the rooms have been cleaned up and remodeled
May 2, 2013
Rated 5.0 out of 5.0 by rd10567 GREAT SERVICE & LOCATION
The NEW Third Floor is greatly done. Loved the new rooms and the new changes to the hotel.
April 29, 2013
Rated 4.0 out of 5.0 Good rest befor a long flight
The room was very comfortable, and the amenities just what I needed.
The bed was perfect before a long flight next day, providing a good sleep and rest
April 25, 2013
