Rated 4.4 out of 5 by 105
Rated 5.0 out of 5.0 great service
Overall our visit to Brookpark was excellent. This location was one of the best we have stayed in so far. Our experience was unexpected due to the location of the hotel, but to our surprise the inside of the hotel is very modern and clean. We were greeted at check-in by very helpful and welcoming staff who were genuine in tending to any needs we may have had during our stay.
July 22, 2014
Rated 4.0 out of 5.0 by JJ5555 Good value for price
Good value for the price. Close to restaurants and staff is very friendly.
July 21, 2014
Rated 5.0 out of 5.0 by auntiebussie Best Holiday Inn Express Experience
Our stay was wonderful...welcoming lobby, great food, comfortable room. But the best feature about this place is the staff: they went out of their way to make our stay happy and comfortable. Thank you all!
July 21, 2014
Rated 5.0 out of 5.0 by taichi1 Pleasant staff and great breakfast
Staff members were professional and friendly during my stay. Breakfast was great and varied daily
July 18, 2014
Rated 5.0 out of 5.0 by Niagra Falls Vacation One Night Stay Prior to Flying Out of Cleveland
The hotel is relatively new and reflects this in its appearance and cleanliness. The staff was welcoming and helpful with local directions. For anyone visiting the South Cleveland area on business or simply needing a hotel near the airport for a next day flight out, this Holiday Inn Express is in a great location.
There is a new family dining restaurant next to the hotel. Although, the town of Berea is located one exit South off the freeway providing a variety of restaurants, shopping, and a movie theater.
Breakfast was ample with a nice selection of hot and cold items. The room was clean and comfortable. I would definitely consider staying at this location again if our travels find us in the Cleveland area again.
July 17, 2014
Rated 2.0 out of 5.0 by Stuck at CLE Good bed in a dingy hotel with ugly room lighting
The reservation was a little messed up and the staff fixed it. The beds and pillows were quite good. But those fluorescent lights in the rooms are positively nauseating. The door was scraped up. I guess a hotel with the hot and cold reversed in the shower just isn’t one that pays enough attention to detail.
July 16, 2014
Rated 4.0 out of 5.0 by G Bear clean room
The room was very nice and the people at the desk were very helpfull. The breakfast was very subpar and the lady working it was just not a nice or happy person.
July 16, 2014
Rated 5.0 out of 5.0 by Beensie1952 Excellent staff
was very pleased with this hotel, the staff, and the room.
July 11, 2014