Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 by TonyTr Warm and welcoming
Arrived about 9 pm to a warm reception by the front desk staff. Room was well maintained and comfortable. Had an early check-out and was happily surprised that breakfast was ready. Very nice place. Won't hesitate to stay here again.
October 27, 2014
Rated 5.0 out of 5.0 by Skip234 Great Place! - to stay near the airport
I truly can't say enough about the staff. I had a very early flight and I needed to drop off a rental car that evening and even though it was not far from the hotel or on the airport property, they came and picked me up and brought me back to the hotel and made sure that I had a ride to the airport in the morning.
Service above and beyond. Thank You!
October 26, 2014
Rated 5.0 out of 5.0 by Jackchap Great staff
Very clean and convienient to eateries. Great staff, very
October 25, 2014
Rated 4.0 out of 5.0 by Espo1mi Very Relaxing
This property was a good value. Clean rooms, good breakfast, and most important ........ friendly people!!!!
October 24, 2014
Rated 5.0 out of 5.0 by Chuck and Margie Great Stay Upon Arrival Through Checkout
We were warmly greeted as we came and went. We were offered wonderful restaurant suggestions. Our room was extremely clean and we had a restful nights sleep. The only difference than home was the decor, a welcoming staff and being close to the locations we wanted to visit. We will certainly choose this location when we plan to come to the Berea/Cleveland area for a weekend in the future. Keep doing it right. Thank you staff of Brook Park HIE and Kudos!
October 23, 2014
Rated 4.0 out of 5.0 by irina614 unique
I really enjoyed that they had pancake machine for breakfast, this was first for me in a hotels. Really liked having a large refrigerator and microwave in a room, just wish bottles of water were provided. and this facility does not have a hot tub, which is a cons for me
October 22, 2014
Rated 5.0 out of 5.0 by polnichek Helpful Staff
I am not a frequent traveller and the staff were very helpful in terms of helping me figure out how to return the car to the rental agency and get myself to the airport on time. They made this potentially stressfull part of the trip easy and painless.
Thank you very much!
October 22, 2014
Rated 4.0 out of 5.0 by lisaha1975 nice hotel
convient to many areas, and very friendly staff. having a frige and microwave is a great convenience while on the road.
October 20, 2014