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Rated 4.5 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Large and spacious room. Heating system was great and bed was extremely compfortable! November 24, 2014
Rated 5.0 out of 5.0 by Friendly Service in snowy Cleveland My stay in Cleveland was delightful and the staff was very accommodating and transported me to and from a local sports bar that they recommended. They even did this in the cold and snow. The staff was extremely nice and made my stay very memorable. Thank you for making my first trip to Cleveland very enjoyable. November 24, 2014
Rated 3.0 out of 5.0 by So So experience Not bad for a one night stay, but wouldn't recommend for an extended visit. The area seemed a little run down. November 21, 2014
Rated 5.0 out of 5.0 by Awesome Place My husband and I visited this past weekend. The staff was so nice and friendly and personable. You don't usually see this ANYWHERE these days! Our room was a great price and exactly what we envisioned for our anniversary get-away! We enjoyed our experience at the Holiday Inn Express - Brookpark and will definitely recommend it to others and will probably stay several more times ourselves! November 20, 2014
Rated 5.0 out of 5.0 by Great place to stay! Stayed here before and had another wonderful experience! The front desk person, Raj, was very courtious and even remembered me when I stayed there a couple of months ago!! Room was great and beds very comfortable. Breakfast was wonderful! Will stay here again!! November 19, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable, relaxing place to stay I use this hotel frequently when traveling from CLE airport. I am a frequent traveller to Youngstown and often need to stay for a full day and dinner. After dinner I drive to CLE , check in and drop bags, then drop off my rental car. The hotel picks me up at rental car center. Very friendly, fun, and accommodating staff. Hotel itself is very quiet and comfortable. Early morning breakfast and shuttle to airport. Overall a very pleasant experience. November 19, 2014
Rated 5.0 out of 5.0 by Pleasant Staff The staff was very pleasent, they were helpful in getting directions to where I needed to go and to good places to eat while I was in town. The most helpful of all was they were willing to drive me down the road during a snow storm. November 18, 2014
Rated 5.0 out of 5.0 by First time out As being new to my position, it was a little nerve racking being in a strange place. From the time I was picked up, from the time I checked out, the staff at HIE made me feel very comfortable. The location being close to the airport made things a lot easier, and even though I was close to the airport noise was never an issue. I found the room to be a little warm when trying to sleep, but that was an easy fix(turned the A/C on). I have every intention on staying at the HIE whenever possible. November 18, 2014
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