Rated 3.8 out of 5 by 76
Rated 5.0 out of 5.0 by ROADWARRIOR1953 ROADWARRIOR1953
It was my Tenth different H.I. for the month, I was a Walk-In with no reservation, check-in was quick, the young girl at check-in was very nice, I was recognized as a member. The room was in order, the only problem I encountered was that the coffee pot was not plugged into the wall outlet, the water just does not get hot without plugging it in. Lots of hot water for a long shower after driving 350 miles. I logged the hotel into my GPS for my next trip to the area. The hotel is minutes from one of Cleveland's Airports. I was impressed to see a monitor in the hotels lobby with Arrivals and Departures for the Airport. The young girl who was in charge of the Breakfast Bar was very nice, she waited on an elderly couple, after they finished their Breakfast she brought them a bag of snacks for the road. We need to respect our elders, it gave me the warm and fuzzies to see someone with so much compassion.
Thanks for a Great Stay.
November 29, 2013
Rated 5.0 out of 5.0 Helpful Staff
The staff went out of there way to make my stay a great one.
November 21, 2013
Rated 3.0 out of 5.0 by Stayonsnowroad Not once cleaned
The room was not cleaned the whole week I was there. The bed was made though. Blanket came up to mid bed - very strange. They tucked in half the blanket under the bed. No vaccuming, no dusting. The maid had the nerve to leave a tip envelope 2 days before I left. I moved it out of the way and it was moved back on to the bed. Front desk had a hard time taking my reservation. Then had a hard time finding me in the system when I showed up. It is not bad for the value but still....no cleaning?
November 20, 2013
Rated 5.0 out of 5.0 by Pam8814 Excellent, friendly, and relaxing hotel
This Hotel is Awesome. Will stay again. Hotel staff and housekeeping were great. Breakfast bar was fantastic. Atmosphere awesome.
November 6, 2013
Rated 4.0 out of 5.0 by Brutus513 Last week was a good stay. Good job
I sstay here offten and the quality is getting better every week
November 4, 2013
Rated 5.0 out of 5.0 by KB1H New Rooms
The new Third Floor with the Guest Lounge is GREAT!
October 28, 2013
Rated 4.0 out of 5.0 Helpful staff
My sister and I arrived at the hotel and had to make a quick change and hurry to a local funeral home..with limited directions, I asked for help at the desk. We were given clear and precise information. This took the stress of the trip away.
October 25, 2013
Rated 3.0 out of 5.0 by Bkhman1 3rd floor rooms are nice and clean and fresh and new BUT!!!
If you are a light sleeper the road noise is ridiculous, instead for putting the rooms facing the parking lot the face the street and all the maintenance rooms, laundry rooms and meeting rooms face the parking lot on the 3 floor. Had them move me to a first floor room facing the parking but the room was in dire need of a rehab and smelled like a gym locker
October 21, 2013