Rated 4.5 out of 5 by 250
Rated 5.0 out of 5.0 by Georgia Mama Excellent ameneties and close to the airport
I was surprised at how nice this hotel was on the inside. I was just looking for something close to the airport. They have very friendly and helpful staff.
April 15, 2015
Rated 5.0 out of 5.0 by Eddiew Super friendly staff
I can't say enough about the friendliness and helpfulness of the entire staff, particularly the front desk and the individual in charge of the morning breakfast buffet. Great location to travel to the airport or into downtown Cleveland, all at a very reasonable price.
My only recommendation would be to set aside a more private area for the staff to smoke during breaks. When we arrived, four staff members were standing outside smoking adjacent to the front entrance and the smoke was getting sucked inside every time the front doors opened and someone passed through.
April 14, 2015
Rated 5.0 out of 5.0 by SteveW724 Very nice room and staff was extremely nice
Bed was comfortable. Woke up very refreshed. The staff, from the front desk to housekeeping to breakfast staff were very, very nice.
April 14, 2015
Rated 5.0 out of 5.0 by jbpp great room and hotel staff
Convenient location, great hotel staff and very clean hotel.
April 13, 2015
Rated 5.0 out of 5.0 by Trish1027 Always stay here when flying out of Cleveland
Great hotel and value for the money. We always stay at the HIE brands hotels as well as Staybridge Suites when we travel.
April 12, 2015
Rated 3.0 out of 5.0 by Tiffany0073 Not comparable to other Holiday Inn Express hotels we've stayed at.
We usually chose a Holiday Inn Express hotel to stay at whenever we go on trips with our children because of the room sizes, cleanliness, and continental breakfasts. This hotel was somewhat of a disappointment compared to the others we have stayed in, however. The room we were given did not appear to have been cleaned well. There was dirt on the floors which is not a good thing when you have an 11 month old crawling around. The room size was also very small for a family of 4. We did not have a good place to set up our youngest son's pack n play that was out of the way. The breakfast was great, as usual, and the staff was very friendly and helpful. The pool was also very disappointing. The photos on the website are deceiving. The pool was tiny!!! This is a great choice for business people who are traveling being it is so close to the airport, but not a great choice for families.
April 11, 2015
Rated 5.0 out of 5.0 by bban12 Great Staff/ comfortable stay
This was a very clean and comfortable hotel near the airport. The staff was helpful in recommending a place for dinner. If I'm staying by the airport in Cleveland I'd go back.
April 8, 2015