Rated 4.6 out of 5 by 368
Rated 5.0 out of 5.0 by al moss working at the new airport terminal
I was sent to Cleveland to work on the new airport terminal and stayed at the Holiday Inn Express in Brookpark. It turned out to be a very enjoyable experience as the hotel was close to the airport. I found the staff to be friendly and very helpful.
November 24, 2015
Rated 5.0 out of 5.0 by EstebanG Best Hotel by CLE airport
Excellent staff and rooms are in great shape - definitely where I stay when I leave the next morning and need to be close to the airport
November 23, 2015
Rated 3.0 out of 5.0 by Alice08 lousy ac system
Convenient access from airport though bit inconvenient from food choices except for Goody's right across street. Once again, AC/heat system not correct. Appears guest is not able to set temperature in actuality. I normally have my home set at 72, but was still too hot at 67. Very frustrating. Room was stifling when checked in as was turned off altogether.
Room was in corner across from vending machines and on the street side. Lot's of noise. Won't be staying at this HIE again.
November 20, 2015
Rated 5.0 out of 5.0 by porsche911 Friendliest staff, treat you like family
I actually was waiting for this chance to write this review and share my recent stay with the good folks in Cleveland.
I am considered a "road warrior", (100 % travel with the company I work for) and can count on 1 hand the impressive experiences in hotels the last 9 years.
I normally do not stay weekends, but this was one of those times I did. The staff was warm and friendly, going out of their way to answer questions, print off restaurant menu's and critic from best to worse, their personal preferences of local food.
The breakfast bar was clean, food was warm, plentiful, and again the staff warm and friendly. When pancake batter was low it was the manager that came to the rescue of numinous kids/parents and replenished the batter......lol
I am pleased to share and compliment the manager and his choice of staff because they all work and such a good match, making my stay nice and one I will remember with a smile.
November 19, 2015
Rated 4.0 out of 5.0 by djmclean13 Great for a night's sleep
Convenient to our destination and the airport. A little noisy on the road side. Just what you would expect from a Holiday Inn express.
November 18, 2015
Rated 5.0 out of 5.0 by hopskiptraveller Comfy
I would recommend this hotel to anyone flying in or out of Cleveland. It is clean, quiet, beds are very comfy, has convenient computer-printer setup for airport check-in, and there are some lovely breakfast choices. I would recommend water bottles be offered to Holiday Inn members upon request, as this is common practice in the Holiday Inns we've stayed in and is a nice touch.
November 13, 2015
Rated 5.0 out of 5.0 by The wise one Breakfast
I feel there is not enough of a variety for breakfast. Both days I was at the hotel, there were cheese omelets both days. I believe there should be a bigger variety of how the eggs should be prepared.
November 11, 2015
Rated 4.0 out of 5.0 by Mike5138554 Stay
My stay at holiday inn express was as expected. Clean enough, friendly enough!
November 6, 2015