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Rated 4.6 out of 5 by 444 reviewers.
Rated 4.0 out of 5.0 by Hotel was alright The overall stay was fine. But as a Platinum Elite member I expect more. The bed was hard as a rock and the air conditioner didn't work currently in the room. I had to get up in the middle or the night to fix it. And as a vegetarian I couldn't even eat the eggs for breakfast since they had ham in them. April 27, 2016
Rated 5.0 out of 5.0 by Nice Place Good staff, clean, and met the needs of cribs for our twins. April 27, 2016
Rated 4.0 out of 5.0 by overall experience was good The only issue was that the shuttle had quit running at the time I finally arrived in Cleveland, but hotel paid for cab so no complaints April 25, 2016
Rated 5.0 out of 5.0 by Excellent service, needs a comfy chair I stayed two nights. The employees I encountered were topnotch. The breakfast area was very clean and well maintained. The woman working breakfast was constantly cleaning, organizing, re-stocking. She was also friendly and talked to guests. Very enjoyable. As for the room itself. There was no chair to sit in while reading or watching TV. Besides the two beds there was two ordinary chairs for sitting at a desk. But no chair or sofa to just sit and comfortably relax. Appreciated the availability of multiple USB chargers. Some at the desk and more at the bedside. The shower/bathroom needs attention and the lamp on the desk was broken. April 24, 2016
Rated 5.0 out of 5.0 by great staff Very good staff, especially the breakfast bar attendant. April 23, 2016
Rated 5.0 out of 5.0 by Great comfortable stay The hotel was very clean, updated and the bed was so comfortable unlike many other hotel stays I have had in the past April 18, 2016
Rated 5.0 out of 5.0 by Close to the airport We stayed at this Holiday Inn due to the proximity to the airport and the weather. We were given a room directly opposite the elevator and next to the ice machine. We requested a different room. We were given a different room immediately. The staff was very gracious about the request. April 17, 2016
Rated 5.0 out of 5.0 by Comfortable Have stayed here a number of times, the staff has always been great. Clean rooms and nice area in the room to work. April 15, 2016
  • 2016-04-30 T11:49:47.005-05:00
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