Rated 4.5 out of 5 by 46
Rated 5.0 out of 5.0 by IMRJ Housekeeping staff excellent
Thank you for being so nice about not being able to clean our room at the normal time. We were attending a wedding and our timing was unusual and when we came home that evening our room was perfect. Thanks.
August 26, 2014
Rated 5.0 out of 5.0 by luv2stay Comfortable bed/room
We stay at this hotel frequently. The front desk staff is always polite and accommodating. We usually stay in a king room with sofa bed. The extra seating makes the room comfortable. The cleaning staff came around rather early (9:45) and wanted to know whether we were leaving for the day. We said it would be another 30 min. and they didn't seem very happy about that. Even though the hotel seemed full, we shouldn't be made to feel that we have to rush out of our room that early when they had plenty of other rooms to clean. Other than that, this is a great location and well cared for property.
August 19, 2014
Rated 5.0 out of 5.0 by Mikejoneswi Great Customer Service
Excellent customer service, if only the retail stores could get it right.
August 18, 2014
Rated 5.0 out of 5.0 by Mikejoneswi Great front end service
I didn't care for the double beds, but was happy to be allowed to check in early. The front end staff assist on the telephone when I called asking by indicting I was a Platinum elite member could I check in early. Upon arrival the person I had spoken too had left but turn over notes to her relief indicating my desires. That was very professional and not much seen in today times. The person who checked me in Rosa was very kind, nice, professional and had a Smile out of this world. Keep up the great job.
August 17, 2014
Rated 5.0 out of 5.0 by Cmad Great hotel - great ammenities
We loved staying here - the rooms were clean, quiet and well appointed. The happy hour was GREAT. Wish the breakfast had been a little more (more choices, more homemade, etc.) but overall were very happy with our choice to stay here!
August 14, 2014
Rated 5.0 out of 5.0 by RMC1 Nice Hotel and Location
Easy to get to and not far from interstate. Excellent experience. The staff was very nice and responsive. The water pressure for shower was OK, but just average. Everything else was stellar.
August 13, 2014
Rated 5.0 out of 5.0 by motoverda Friendly and Helpful attendants.
Enjoyed my stay. Would like to have complimentary shower caps
August 7, 2014
Rated 5.0 out of 5.0 by baseball mom in northland Great night staff and manager
Very helpful to ensure you have a good stay at their facility. I was impressed that the manager took the time to call me personally about my complaint of full size beds vs big/tall teenager boys I had.
August 6, 2014