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Rated 4.5 out of 5 by 125 reviewers.
Rated 4.0 out of 5.0 by Relaxing Hotel Booked this hotel for a family get away to Milwaukee and found it to be a nice location. Staff was friendly, room was clean and breakfast was excellent. I would definitely recommend this location. September 2, 2015
Rated 1.0 out of 5.0 by No heat & inadequate breakfast staff Had to reset thermostat upward on 5 different occasions throughout the night to learn in the early AM that the unit was not working. Breakfast help too busy on her phone to pay attention to the breakfast bar. NO hot cinnamon rolls so she brought out cold rolls and stated I have to wait for them to warm. No time to wait so I did not eat this day. Reported issues to the GM and she stated she was not able to deliver my requested point resolution due to rules made by management/owners of the franchise. Promptly checked out to stay at a different property where I get better treatment as a platinum elite member. Thought I would try Holiday Inn once again in this area to see if they have improved. Some have and some have NOT. August 30, 2015
Rated 5.0 out of 5.0 by great night sleep and great choices for the breakfast lover This hotel has a managers reception for a relaxing drink and snack before dinner. The beds are really comfortable and you wake up to an awesome variety of hot and cold breakfast foods! It was a pleasure! August 29, 2015
Rated 4.0 out of 5.0 by Excellent but expensive crash pad The front desk staff was very friendly and the lobby was very clean and welcoming. The bed was comfortable and the breakfast options were pretty good. The breakfast room gets kind of crowded around 8 and there's nowhere to sit, but that wasn't a big deal. The food vending machine was about empty and located awkwardly on the 2nd floor, which was irritating since we had driven a long way and were really hungry. Overall, our stay was a good one. August 26, 2015
Rated 4.0 out of 5.0 by Return to College The hotel was clean and comfortable. The only issue we encountered was at check in, with three families ahead of us, and only one staff to check people in. Despite the wait, the front desk clerk worked efficiently and was very friendly. August 26, 2015
Rated 5.0 out of 5.0 by Clean and Friendly This is an older property but seems well maintained. Friendly and welcoming staff is always a plus. August 24, 2015
Rated 3.0 out of 5.0 by need remodeling too expensive for this type property, went on very busy weekend in Milwaukee so they could pretty much name their price August 19, 2015
Rated 1.0 out of 5.0 by Terrible experience We have stayed at this hotel many times and it has been great. This time was different. I called HI central reservations and was told they had one room left - a king suite with a pullout couch for about double the cost of what we have paid for a regular room in the past. I was not intending to pay that much, but figured since it was a suite it was worth it (travelling with two adults and two kids). When we arrived, we were given a very small handicap accessible room with one double bed and no pullout couch - and told there was nothing they could do about central booking making a mistake. We were still charged the high rate. They offered to bring in a rollaway twin bed, but said we would have to pay for it. When the bed showed up it was a twin bed, so we asked for a second one. They were able to comp the second bed. We could barely walk around the room with all the beds. The front desk staff kept trying to call a manager to see if they could reduce the rate, but were never able to reach a manager. The cable did not work (i.e. it didn't even have PBS) and we were also told they couldn't do anything about it. August 18, 2015
  • 2015-09-03T11:32:31.139-05:00
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