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Rated 4.3 out of 5 by 21 reviewers.
Rated 5.0 out of 5.0 by Best in Brownfield Very friendly and helpful staff. Clean and neat as a pin. Without any doubt, THE place to stay when visiting Brownfield. The only place we've ever stayed in Brownfield where you can actually get a Non-Smoking Room where people have NOT been smoking in the recent past - or ever. The fitness center is nothing to brag about, but it was adequate and clean. The entire facility was quiet - all the time - even with lot of folks staying all up and down the hall. We were right next to the elevator, but never heard anyone coming or going. The nice ladies at the front desk can provide valuable local information. April 14, 2014
Rated 5.0 out of 5.0 by Great Service We were stranded by a winter storm and stayed three nights at this hotel. The rooms were clean and the staff were very friendly. Free Wifi was nice. The elevator went out but the management had it going a few minutes later. We will stay here again on future trips. November 26, 2013
Rated 3.0 out of 5.0 by Broken Elevator I was a guest at this hotel on Sunday, October 13th. That evening the area experienced a thunder storm. A lightening strike caused outages of the cable TV, Internet, and the elevator. I returned to this property on Sunday, October 27th. The elevator was still out of order. This property is the best place in the area to stay, however, I wonder how it can keep going for that many days without elevator service to the upper floors. I don't mind using the stairs, but I certainly didn't want to carry my luggage up the stairs. The desk clerk was able to accommodate my colleague and me on the first floor, but I prefer to stay on the second or third floor. November 1, 2013
Rated 2.0 out of 5.0 by Extras and Amenities On 13 Oct 2013, a thunderstorm caused the elevator, fire detection system and internet to include the cable to go out. There were no repairs made to restore any of the items. The attendant at the front desk was really unprepared to handle the situation or provide information to the customers. Frankly, I like a refund for the above night. October 17, 2013
Rated 5.0 out of 5.0 by Great Place in Brownfield Great place in Brownfield, very helpful staff, we will be staying here again if ever in Brownfield, Texas again DandC October 3, 2013
Rated 5.0 out of 5.0 by great service and great people who work there I enjoy my stay at holiday inn and express in brownfield tx . Any time I need something the staff is always there to help . October 2, 2013
Rated 3.0 out of 5.0 by room a/c the room a/c unit did not work at window and the instructions had been removed that said it was controlled by wall t-stat so we had a hot night . also who ever set the room pass cards up for per booked rooms did not program and we had to return to have them programed for each key and i had to wait for someone to come to desk as they were in back office and did not come out unless you banged on counter or wall , should come out every time someone enters lobby @ that time of night September 11, 2013
Rated 5.0 out of 5.0 by Great place to stay We had a great experience at this hotel. The rooms were clean, comfortable and quiet. The staff was helpful and attentive. The complimentary breakfast had enough to please everyone. May 23, 2013
Rated 4.0 out of 5.0 by Pleasant stay Nice property. Well taken care of property with all standard amenities. Clean rooms and a great staff. April 14, 2013
Rated 4.0 out of 5.0 by Enjoy I always enjoy my stay at the Holiday Inns. The rooms are always clean, staff very friendly and helpful. The breakfast is always fresh. March 6, 2013
Rated 5.0 out of 5.0 by Always a Happy Customer I stay in this area quite frequently for work. This hotel does not have the run down, over crowded feeling that is common in the oil fields. Much effort goes into keeping things clean and fresh. Miss Yolanda is always very happy and helpful at the front desk. This is a place I will return to when ever I am in the area. February 19, 2013
Rated 3.0 out of 5.0 by Brownfield Review The a/c in room 203 is funky -- controlled by the wall unit rather than the thermostat on the wall and very difficult to get right. Still wish for more variety in breakfast and would kill for some Colombian coffee or something rich and bold rather than weak and tasteless. Shower heads leave a lot to be desired, as always. Still not greeted as a Priority Gold customer -- guess they just don't do that in Brownfield! Hot tub is okay, but jets splash upward too much and don't go outward enough. Lighting over the hot tub is too dim and cannot be adjusted by guests. Workout facility could benefit from a few hand weights. Finally, the Interet access code changes too often and has characters that are confusing -- like Os or 0s. But the front desk staff is very friendly and helpful. February 4, 2013
Rated 5.0 out of 5.0 by Good place for a break on a road trip Stopped her on our long 12 hr trip down to SA. Staff was very friendly..rooms clean and breakfast was tasty. November 27, 2012
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