Rated 2.0 out of 5.0 by LarryA123 Good staff--bathroom for very short people
Staff was pleasant to deal with.
Room was ok except bathroom vanity/sink was way too low and lighting was poor for reading in bed.
I really missed having yogurt with no artificial sweeteners at breakfast.
June 3, 2013
Rated 2.0 out of 5.0 by jime7 Did not provide for requested first floor accomodations.
Considering this facilty does not have an elevator, I've stayed in this hotel previously, I had requested first floor accommodations. When checking in the Desk Manager stated that someone is to reserve the room when the reservation is made. I had made the reservation online on April 19th, pleanty of time to have reserved the room.
They offered an upgrade but that would have been on the second floor. This was unacceptable considering my wife's handicap.
They then placed us in a first floor handicap room, which we did not need.
Futire vacations through this area will not included this hotel.
May 28, 2013
Rated 2.0 out of 5.0 by SmokeyJ000 You want a review after the fire night?
You really want me to write a review after spending the night in a smoky hotel after a fire??? Well, here it is. Woke around 12 midnight from fire alarm, opened the door and yup, there is smoke. No directions from staff. Stood around outside for an hour with the only information coming from one of the firefighters that it was most likely an A/C unit. No apologies from staff, same bland breakfast, no offer for any of the inconvenience. A simple "sorry for the bad night" would have been easy to do. Management at this location needs some customer service and safety training.
May 28, 2013
Rated 3.0 out of 5.0 by beatrice199 HI Express Quality?
This HI Express BARELY qualifies for the Holiday Inn brand. The facility is quite old, with worn carpet and older bathroom fixtures. The mattresses were also quite old and lumpy. For the amount of money and the Holiday Inn name, I expect updated facilities.
May 24, 2013
Rated 5.0 out of 5.0 by AC249 Great stopping point
We were traveling through and we had a great stay. The receptionist was fabulous and the breakfast got us well on our way the next morning.
May 7, 2013
Rated 1.0 out of 5.0 by Phil19661984 Damage and cleanliness
The room I stayed in was not the cleanliness of what I expected from Holiday Inns. The water in the bathtub was brown and discolored.
My car was damaged in the parking lot. The staff did not appear to be helpful to the police.
I will not recommend or ever stay at this location again. This disappoints me as I am a platinum priority club member.
April 23, 2013
Rated 5.0 out of 5.0 by DennisIL01 Another great stay!
I have been staying here since 2002 and would recommend it highly. Rooms are clean and comfortable, rates are reasonable, staff is pleasant (from management to front desk to housekeeping). They always do their best to meet your room requests. Location is great...plenty of nice places to eat (I recommend Green Street Pub & Eatery), close to Walmart, gas stations, car wash, etc. Special recognition to Katie, Sheila, and Rachael for always making my stays enjoyable.
April 15, 2013
Rated 4.0 out of 5.0 by wiscmacs Many stairs
i have recently had knee surgery and on multiple stays at this location I have requested a first floor room and this has not been accomodated. The fact the location does not have an elevator is going to make the wife and I find different places to stay in Brownsburg.
April 9, 2013