Rated 4.4 out of 5 by 31
Rated 5.0 out of 5.0 by boleo Title
THE STAFF REALLY GOES OUT OF THEIR WAY TO ACOMODATE ME
November 28, 2013
Rated 5.0 out of 5.0 by TylerFromTexas Great rest for any business trip
Nice beds, wide choice of pillows. Very comfortable accomodations for business trips.
November 25, 2013
Rated 5.0 out of 5.0 by worktogo very clean and friendly
Joe was very friendly and helpful and he remembers everybody. Holiday Express makes me feel at home when I am away from home.This is one awesome place and I will be back again. John helped me with my bags too. Food was good and I liked the scrambled eggs ,light and fluffy. Biscuits everyday wow and good coffee too always available.
Very clean room and the bed was very comfortable since I sleep on water mattress at home it did not take me long to adjust.
My boss got me this room and he knows the best quality for the best price.
I absolutely love the air freshener in the restroom on the main floor. i have allergic sinus and it does not irritate them, smells heavenly.
I would like to know what it is that smells so good, maybe you could put some in the smoking rooms.
November 18, 2013
Rated 5.0 out of 5.0 by Jack3D Great Hotel
I travel for business and this is the my #1 choice when in Brownsville. The staff is friendly, the hotel clean, great rooms. and a very good Social Hour.
October 11, 2013
Rated 4.0 out of 5.0 by CLT512 Excellent Employee - Joe
I first want to acknowledge the gentleman that checked me in upon my arrival; Joe was his name I believe. He was superb - very personable and very friendly, one of the best I have come across in my travels. You can tell he really likes what he is doing and his guests. I observed that he was the same with all the guests he checked in. He also made it a point to acknowledge me when I reentered the hotel after I had gone back out for dinner. He is truly a winner that should be recognized.
This was my first stay at this hotel and I thought it was rather pleasant. I didn't hear noise coming from the hallways like what is typical in many hotels. The view of the small lake was nice and the room was comfortable.
My only complaint would have to be the same one that I have for all of the Holiday Inn Expresses and that would be the breakfast. I travel a lot and stay mostly at Holiday Inn Express and the breakfast is the same at all of them. After eating the same thing for several consecutive days it gets a bit tiring. I would like to see Holiday Inn Express get a better variety of hot breakfast items and fresh fruit with cottage cheese would be a welcomed healthy addition to the normal high calorie offerings.
September 24, 2013
Rated 5.0 out of 5.0 by angiie Personal Banker
I am in the business of service and I canot believe that this Hotel has the level of professional and friendly staff that they do. I have stayed three seperate weeks for training and I expected to see at least one incident of unprofessionalism but they ended being the one thing I looked forward to at the end of my day. A smiling face and warm smile. One morning I had shared to a co-worker that I hadn't taken a piece of fruit because it didn't look as fresh as the day before, when I started my car, I heard a knock on my window and a staff worker had overheard me ran from the front desk and found me a fresh piece of fruit and chased me down in the parking lot to give it to me. Later, when I came in to find out who it was to thank her, I found out it was the General Manager Juani. Really? Who does that? I will be returning next week and look forward to my Holiday Inn family! Thank you for all that you have done. You have showed this Banker some things about service!
September 21, 2013
Rated 4.0 out of 5.0 by Blackhawk Continue to return
I continue to return to this hotel. when I go to Brownsville Texas on business. The rooms are clean and the hotel has all the amenities that I need. The hotel staff still remembers me when I visit. Staff is very professional and I enjoy visiting this hotel.
September 9, 2013
Rated 5.0 out of 5.0 by JJSC22 Great room, breakfast not that good
In breakfast i love eggs, and those were ok, but i would love to have fresh Orange juice, instead the one u have.
Thanks for everything.
August 28, 2013