Rated 4.3 out of 5 by 216
Rated 5.0 out of 5.0 by cyn1095card Excellent, Breakfast Area Cleanliness
Everything was great, except on the last day, a Sunday, the Breakfast area was not very clean. Customers would not clean up after themselves, and the cleaning staff did not clean up the breakfast area because they didn't have anyone to clean it that day. Also, the swimming pool was dingy from the previous nights swimmers, and the pool cleaner did not clean on that day either.
June 8, 2016
Rated 3.0 out of 5.0 by nnno great service
all the service people were very nice but Amanda Hess and Jose Tamayo were EXCEPTIONAL.
May 23, 2016
Rated 3.0 out of 5.0 by Andrea07 Old Room
For some reason the room I stayed on gave me the impression of an old hotel. The smell of humidity as I walked in the door made me think about an old room in an old hotel. I understand Brownsville is very humid as is by the bay but that is one of the reasons the hotel should emphasize in maintaining they rooms fresh and with a nice smell. The drains on the shower and sink show brown stains around it giving the impression of poor cleaning. The toilet seat was missing a cover top where the screws are.
May 16, 2016
Rated 5.0 out of 5.0 by Joo88 GREAT HOTEL
Hotel was great and the staff was professional. I really enjoyed my stay.
May 12, 2016
Rated 5.0 out of 5.0 by Ohio Silver Fox Super great staff and wonderful rooms
The staff here is awesome and very friendly. The rooms are spacious and very clean and comfortable.
May 11, 2016
Rated 5.0 out of 5.0 by eguti23 Hotel Estrategico
Se encuentra cerca de todas las vias rapidas asi como una buena vista y un buen desayuno.
May 10, 2016
Rated 3.0 out of 5.0 by stylistinred aire acondicionado deficiente
necesitan URGENTEMENTE arreglar o cambiar aparatos de aire acondicionado de las habitaciones de el segundo y el tercer piso, me he hospedado en muchas habitaciones de este hotel, porque tengo mucho tiempo llendo a brownsville y siempre me he hospedado en el holiday inn express, pero las ultimas tres estadias han sido una pesadilla, y esas tres veces e estado en habitaciones de el piso 2 y piso 3 , y siempre el problema es el aire acondicionado!
y como nota aparte, el aire central del hotel que enfría los pasillos y el elevador también esta mal, o viejo o tiene algo, no enfrían como debe de ser, se siente húmedo adentro del edificio, te sientes pegajoso, como bochornoso, no se como mas explicarlo, ojalá me entiendan, o me halla explicado bien,...
ojalá arreglen este problema, no me quiero cambiar de hotel, holiday inn express en brownsville tiene una hubicacion perfecta y no me quisiera ir a otro hotel.
May 4, 2016
Rated 5.0 out of 5.0 by Jfill Comfortable bed and great service
Great Staff Nice hotel good location. good beds,
close to good resturants
May 2, 2016