Rated 3.8 out of 5 by 135
Rated 4.0 out of 5.0 by Blue54 IHG messed up reservations
Staff and facilities are first rate, would recommend. I reserved 2 rooms on the IHG web site, 1 king suite, 1 two queen handicapped accessible. When I checked in at the hotel I was told I had reserved 2 king suites. I checked my reservation on my smart phone and it showed I had 1 king suite and 1 king mobility accessible. Hotel staff was very helpful but unable to get me the 2 queen room I had reserved. They were able to get a king handicapped accessible room but 1 of the 3 people I had reserved the room for had to sleep on the sofa bed. The rollaway bed the hotel provided was terrible, felt like an old metal box spring with a thin cover on it. If this is the quality of the rollaway beds IHG provides they need to just do away with that option as no one could possible sleep on that bed.
As I said the hotel staff was very helpful and did all they could do to accommodate us. What I would like to find out is how my reservation was changed from what I reserved (and verified the night before on my computer) to what the hotel computer said I had reserved to what my phone showed I had reserved. All three reservations were different and I would like to know how and why the reservations were changed without my knowledge or consent.
February 28, 2015
Rated 5.0 out of 5.0 by ruffrider Clean rooms and friendly staff
Impressed with the size of the room. Room was nice size with sofa and refrigerator. Furniture was up to date with the carpet looking clean and the room being clean as well.
February 26, 2015
Rated 5.0 out of 5.0 by MGin Great experience - comfortable beds and very clean
Would recommend this hotel to others. Staff was GREAT and personable.
February 25, 2015
Rated 1.0 out of 5.0 by Rick is me Poor conditions
Poor conditions on our bathroom, no ice machine except on 1St floor. Breakfast was about average, no cinnamon rolls out at 9:15, staff did not want to put any more out. However, another guest wanted 4 and I convinced her (the staff) to put put a tray. She said that if she put them out they would be cold. My wife asked if they had a microwave to hear them up. The lady that wanted 4 took 5 to her room. Bathroom in 223 needs much work. See pictures
February 20, 2015
Rated 5.0 out of 5.0 by DCF4L Excellent Stay
Jaqueline at the front desk was phenomenal... even after working til 11 pm at night and being back at the front desk the next morning at 7 am. She was cheerful and most helpful!
Room was spacious and clean.. bed was heavenly.
February 18, 2015
Rated 5.0 out of 5.0 by Studabaker spacious and comfortable .
The room was large enough to relax, have dinner, watch a movie. the bed was very nice and the room was very clean.
February 16, 2015
Rated 5.0 out of 5.0 by swebb0326 Pleasantly Surprised
Was not expecting this hotel to be big city equivalent in such a small town. Staff was friendly and welcoming. Rooms were clean and very spacious. I would recommend this hotel for business and leisure travel.
February 11, 2015
Rated 5.0 out of 5.0 by Jigsaw64 Very nice and clean
Staff was very friendly,Mindy was very nice young lady,Motel very clean,Breakfest was full of choices and delicious
February 10, 2015