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Rated 3.6 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 Our overall experience was great. We will definitely stay at the Brownwood Holiday Express in the future. The size of the rooms was perfect. October 22, 2014
Rated 5.0 out of 5.0 by Great experience The hotel was centrally located and easy to access. It was very clean, the staff was friendly and attentive. The room was great, clean, fresh smelling and very comfortable. Even though we stayed one night, we really enjoyed our stay there and will not hesitate to return. October 22, 2014
Rated 4.0 out of 5.0 by Bathrooms need proper shower curtains The shower curtain in the bathroom is just two pieces of woven cloth so water goes right through it. After my shower there was about an inch of water covering the entire bathroom floor. Used all the towels and spent 10 minutes cleaning up the floor after each shower. The mold and mildew build up in the shower's grout needs to be bleached off or re-grouted.....looks nasty. October 22, 2014
Rated 5.0 out of 5.0 by A good stay... The hotel was clean, and the staff was quick and friendly. I slept well and enjoyed a good breakfast. October 20, 2014
Rated 5.0 out of 5.0 by Good service, all the employess were very helpful and friendly. Overall the experience was good, comfortable beds the staff is very friendly and helpful. October 20, 2014
Rated 5.0 out of 5.0 by Great Location and Friendly Staff This hotel is located on the main road through Brownwood and next to Underwoods and Buffalo Wild Wings. Staff is friendly and helpful. Room was quiet and comfortable. October 20, 2014
Rated 3.0 out of 5.0 by A great place to stay in Brownwood They always treat me well here and the prices are great. October 20, 2014
Rated 5.0 out of 5.0 by Great guest services As a guest in the Brownwood Holiday Inn Express, I really didn't have any needs that I needed addressed, however, during breakfast one morning, there was a gentleman there, elderly, who seemed to be suffering from Parkinson's Disease. He was very shaky, and he seemed a bit troubled making his selection. One of the hotel workers seeing this came up to him, picked up a tray and helped him in making his breakfast choices. It took her about 10 minutes, he was a bit slow and confused, however she was very sweet to him. He wished to eat back in his room, which I saw was on the 1st floor and he did not have a key, the employee knocked on the door and an elderly lady came to the door with a relieved look on her face. I heard her say that she had not heard her husband get out. He had Alzheimer's and wonders away some times. This employee did more that she realized by helping this aged man, and I did tell her how much I appreciated the extra service that she gave him. Your business is better off with people like her. October 16, 2014
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