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Rated 3.5 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable and relaxing The Holiday Inn Express in Brownwood, Texas was very clean, comfortable and relaxing. I actually was attending the funeral of a longtime college friend and it was a great place to relax after a very tough day. I will come back and stay with them for both business and leisure in the future. August 25, 2014
Rated 2.0 out of 5.0 by Poor internet and old food I visited this Holiday Inn 2 months ago for business. During that trip, the internet crashed and they said they would have it fixed. During this stay, the WIFI didn't work and I had to use an ethernet cable to connect to the internet and it was still incredibly slow. It should not take over 2 months to fix the internet connection. Besides the horrible internet, the food looked like it had been sitting there for quite some time before I ate it. The selection was the same every day, how about a little variety? August 25, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and great service. I would most definitely recommend this hotel to others. August 21, 2014
Rated 5.0 out of 5.0 by Brownwood HI Express Frequently stay at this Inn when traveling in central Texas. The rooms are clean and comfortable and the staff is excellent. August 20, 2014
Rated 4.0 out of 5.0 by Spacious room the room was spacious and had an small kitchen area with a sink and microwave. One minor problem was the faucet handle in the bathroom sink. August 20, 2014
Rated 5.0 out of 5.0 Friendly Staff Greeted courteously at the front desk and with maid service. August 17, 2014
Rated 3.0 out of 5.0 by Clean room, wireless internet unsatifactory My stay after dealing with the internet issue was good. The wireless internet was insufficient for the hotel. The desk clerk told me the wireless really worked for only 1/2 the hotel. I couldn't access from my room or the lobby. I asked for an ethernet cable and received one after the desk clerk looked 10 minutes for it. I was there on business and needed the internet to complete my work in the evenings. If the internet doesn't improve I will not be able to stay at this hotel again for business purposes. August 2, 2014
Rated 2.0 out of 5.0 by Very Disappointed I have stayed in a lot of Holiday Inns and this was my worst experience. Something was wrong with the AC system. The unit never shut off and the room was so humid, the bedding was damp. Clothing hung in the closet or left out was also damp. The curtain was hung backwards, so the parking lot light shined in your eyes all night - even with the drapes drawn. There was a leak in the tub. We only noticed it because the maid pushed the stopper down and the dripping got very loud with the 2 inches of water in the tub in the middle of the night. The furniture was ugly, broken down and uncomfortable; the room was not attractive or inviting There was little or no wifi service. When we asked about it, we were told that there wasn't enough band width and someone in the hotel was downloading a movie. Obviously, this was a made up excuse. Another clerk told us that they had asked for an upgrade, but the cable company said it would be a week. We didn't believe this excuse either. We will not stay there again and may be reluctant to stay at a Holiday Inn anywhere. July 30, 2014
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