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Rated 3.5 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 by Comfortable Bed and great service. I would most definitely recommend this hotel to others. August 21, 2014
Rated 5.0 out of 5.0 by Brownwood HI Express Frequently stay at this Inn when traveling in central Texas. The rooms are clean and comfortable and the staff is excellent. August 20, 2014
Rated 4.0 out of 5.0 by Spacious room the room was spacious and had an small kitchen area with a sink and microwave. One minor problem was the faucet handle in the bathroom sink. August 20, 2014
Rated 5.0 out of 5.0 Friendly Staff Greeted courteously at the front desk and with maid service. August 17, 2014
Rated 3.0 out of 5.0 by Clean room, wireless internet unsatifactory My stay after dealing with the internet issue was good. The wireless internet was insufficient for the hotel. The desk clerk told me the wireless really worked for only 1/2 the hotel. I couldn't access from my room or the lobby. I asked for an ethernet cable and received one after the desk clerk looked 10 minutes for it. I was there on business and needed the internet to complete my work in the evenings. If the internet doesn't improve I will not be able to stay at this hotel again for business purposes. August 2, 2014
Rated 2.0 out of 5.0 by Very Disappointed I have stayed in a lot of Holiday Inns and this was my worst experience. Something was wrong with the AC system. The unit never shut off and the room was so humid, the bedding was damp. Clothing hung in the closet or left out was also damp. The curtain was hung backwards, so the parking lot light shined in your eyes all night - even with the drapes drawn. There was a leak in the tub. We only noticed it because the maid pushed the stopper down and the dripping got very loud with the 2 inches of water in the tub in the middle of the night. The furniture was ugly, broken down and uncomfortable; the room was not attractive or inviting There was little or no wifi service. When we asked about it, we were told that there wasn't enough band width and someone in the hotel was downloading a movie. Obviously, this was a made up excuse. Another clerk told us that they had asked for an upgrade, but the cable company said it would be a week. We didn't believe this excuse either. We will not stay there again and may be reluctant to stay at a Holiday Inn anywhere. July 30, 2014
Rated 3.0 out of 5.0 by Wi-Fi Not available Upon entering my room and attempting to connect my lap top there was not internet access. I called down to the front desk to inquire and was informed that I was on the wrong side of the hotel and because the router was on the other I could either accept no Wi-Fi or pack up and move to another room. I am disappointed that I was not informed of this upon check in as I could have requested another room at that time. As a business traveler I rely on my ability to connect to my company for e-mails and to conduct business. This will make me not want to stay at this location again. July 28, 2014
Rated 4.0 out of 5.0 by First Time Guest at Brownwood Facility Hotel overall was great... Breakfast was good and the Tuesday evening Pizza and Wings were a treat... The Internet (Wi-Fi) Connection is the pits... no the internet connection was terrible !!! My stay was three days long and a business trip -- the internet connection was needed ---- July 26, 2014
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