Rated 3.6 out of 5 by 48
Rated 3.0 out of 5.0 by Booties Modest Hotel at Modest Price
I have stayed at this hotel a number of times in the past few years, most recently twice within a week. This is an older hotel which the staff/management seem to try their best to keep clean. The breakfast cinnamon buns are wonderful, as are the warm cookies they serve in the evenings.
The bathroom does not have a fan or ventilation system of any kind. In addition, there is posted an offensive sign in the bathroom about the prices of various towels and washcloths...inviting guests to buy them from the housekeeping staff or have the price of "wanted" (stolen?!) items added to one's bill. I have tried to overlook this insulting sign on past visits, but most recently when the housekeeping staff left a dirty towel in the otherwise clean bathroom, it was just too ironic. I mentioned my dismay at the dirty towel and the sign to the manager in the morning, and while he apologized for the dirty towel, he said the sign was a standard Holiday Inn thing. I assured him it was not, as I have stayed at many Holiday Inns and Holiday Inn Expresses and never seen such a sign.
April 6, 2013
Rated 3.0 out of 5.0 by TheresaSTL Comfortable bed and pillows
Overall, we were traveling and needed to sleep. Staff not overly friendly, but OK. She did google map the restaurant we were looking for.
Room was not dark - between the sodium vaopr lights at the strip mall behind and the huge cracks around the door letting the hallway light in.
Large metal trash receptacle was noisily empited at strip mall at 5am.
I should have asked before booking if there was a pool/hottub as we enjoy that after a long day driving and this older hotel does not have an indoor one.
overall, it was a place to sleep, but nothing special.
April 1, 2013
Rated 1.0 out of 5.0 by FixedOpsGuy Not for business travelers
Rude service at check-in. All other staff were polite. First hotel I have ever stayed in that did not have a business center or computer/printer for guests. As bad, was unable to connect to internet with password. Front desk said password was correct, try without username. Tried every possible way to connect, unable to connect and hotel staff did not know how to help. Finally called computer help number who had to connect me directly.
March 19, 2013
Rated 5.0 out of 5.0 by bubba168 Great room and great service
I always enjoy this Motel because of their service and clean Comfortable rooms.
March 1, 2013
Rated 5.0 out of 5.0 by Paul0108 Nice place to Stay
Clean, comforable and convenient. Nice staff, decent breakfast, close to Walmart and some restaurants. Starbucks only 3 miles away!
January 15, 2013
Rated 4.0 out of 5.0 by HighVoltage Older hotel
This is an older Holiday Inn. Some of the beds don't seem as comfortable as the newer Holiday Inns. I stayed here on and off for three months though and had a great experience. The staff always held my room when I wasn't there on the weekends so I could come back to the same room for work that week.
Would recommend it just on the basis of having a nice, friendly, helpful staff.
December 26, 2012
Rated 2.0 out of 5.0 by lfduits Very disappointing breakfast
Forks weren't available until the end of our time in the bkfst. area.
No Coffee available at any time!
Unlikely to stay at this location again during our trips from IL to TX.
November 26, 2012
Rated 1.0 out of 5.0 by Dan24 Holiday Inn Express - Bryant, Arkansas
My wife and I have been Priority Club members since 1999 and we stay almost exclusively at Holiday Inn Express. The Inns have always been clean, comfortable and a great value..........UNTIL WE STAYED IN BRYANT, ARKANSAS! Shortly after check-in from a long drive we discovered that the toilet would not flush. I reported the problem to the front desk and the only thing the woman attending the desk (I don't recall her name) did was hand me a plunger. She never even apologized. Plunging did not work. I reported back to the desk that plunging did not work and we now had a full toilet that needed service. She said we could keep the plunger and keep trying to unclog the toilet and she would report it to the maintenance man in the morning. In the meantime we had to use the toilet in the lobby!!!!! She never offered us another room. In the morning at check out I complained to David who was staffing the front desk. David did apologize but also said he could not adjust our bill. This was our first sub-standard stay at any Inn and our first ever complaint.
October 20, 2012
Rated 3.0 out of 5.0 by Phil48 Interested staff.......
The cleanliness of the room left a little to be desired. Hair on the bathroom floor, counter and sink area. Personal care amenities (body wash, shampoo, conditioner) were only partially stocked in the bathroom. It seemed that whoever cleaned the room prior to our arrival was in a hurry. The beds were comfortable. The bathroom issue was brought to the attention of the management staff. We stay at this particular Holiday Inn Express whenever we travel between Chicago and Houston. The staff was more than eager to resolve our concern(s) and took the room off the availibility list. We'll stay at this location again.
October 19, 2012
Rated 5.0 out of 5.0 by JDHero Couldn't of been better
Everything was great!!! The staff were wonderful and the breakfast was even better. If I'm in the area I will definitely stay here again. Many good restaurants within walking distance too.
October 16, 2012