Rated 4.4 out of 5 by 120
Rated 5.0 out of 5.0 by fern14 Great place
My mom who is 75 yo had severe water damage to her home. She has lived there since 1976. She is extremely hard of hearing. My stepdad who has alzheimers was staying there too. Both didn't want to leave their home. I remember my mom crying outside my sister's place when she had nowhere to go. My sister rents and the landlord didn't want two other people to be living at the place where my sister rents from.I wanted to have her at my house but I work a lot of hours out of state. Both would have been alone a lot. I called the insurance company and found out they could stay at the Holiday Inn Express. I told mom I had my son's birthday party there and it was great a few years ago. I told her of the free breakfast in the morning,but she was still not excitied to go. Ever since we checked my mom and stepdad in to the hotel, the service we got was excellent. They helped in so many ways! In fact, they called me one day when they didn't see my mom and stepdad out and about. In no time she was loving it there! I wanted to express my deepest graditude for the outstanding service the Holiday Inn Express of Bucyrus gave my parents.
November 23, 2015
Rated 5.0 out of 5.0 by jbmavrik Comfort during a sad time
Good room at a reasonable rate. Breakfast had a good variety and was attended to before someone had to say something.
November 15, 2015
Rated 4.0 out of 5.0 by scottttty99 Good place to stay
The stays at the hotel was comfortable and relaxing and I can depend on it to be the same level.
November 9, 2015
Rated 5.0 out of 5.0 by kaylls Met and exceeded my needs for this business trip
Friendly staff, excellent facility, good food and was able to get much needed rest. My third stay - all three have been like this.
October 28, 2015
Rated 5.0 out of 5.0 by mdurham Very Clean and quiet
The hotel was right off the expressway, Very up to date and clean.
October 27, 2015
Rated 5.0 out of 5.0 by FormerPioneer October Bucyrus
Very clean room and hotel. Breakfast was as expected at holiday Inn express, The bed was quite comfortable. Water pressure is quite low in shower. Local restaurant availability is limited given rural Ohio location.
October 21, 2015
Rated 5.0 out of 5.0 by jacks9999 clean, comfortable room
very good stay, room was clean and comfortable. bed and pillows were a little hard for me but were ok
October 19, 2015
Rated 2.0 out of 5.0 by HARMB Training
Staff in general needs to be better vetted and training needs to be improved continuously. Public relations needs to be greatly improved at this site.
Also would someone take Freeway advertising seriously?
Hire staff that at least know that Calgary, Canada is not located in Louisiana or something like that. A bit of geography training for staff would be impressive for front line personnel.
October 8, 2015