Rated 4.5 out of 5 by 152
Rated 5.0 out of 5.0 by rmlbgb629 Great Breakfast
Great choices, clean and a wonderful and kind staff attending to the breakfast area.
May 23, 2016
Rated 4.0 out of 5.0 by Donovan C Update on prior review
Earlier this week I posted a review of this property that was unfavorable as a result of my stay and primarily of the review process and hassle I experienced. I am glad to say the issues have been addressed by the General Manager. I feel it is only fair that if a poor review is given, that if the issued is resolved or addressed it is only fair to provide an updated review. The GM of this property addressed each of my concerns specifically and provided the steps taken to resolve them. While my last stay had some problems, based on how the GM handled things I am willing to give the hotel a second chance the nest time I am there - which is looking to be July. Give the property a chance. The building is nice with a great breakfast and nice location. The front desk generated my biggest issues last stat - we will see how that goes in July. Otherwise I am looking forward to seeing how the property fairs on my next stay. Stay tuned for future reviews in July. :-)
May 16, 2016
Rated 2.0 out of 5.0 by Donovan C Better than other options in the area
I chose this property because it is part of IHG and expected IHG quality and service. Unfortunately that did not happen. When I check in I was given a room someone else was already assigned and checked into. Nothing like just getting into your room and having a stranger walk in on you and your family. The rooms were apparently renovated recently. However they apparently skipped the bathrooms as they are in poor condition and the tiles are loose and creak under you feet. if you are going to renovate, then finish the job. The desk staff was beyond substandard. I could never get a straight answer to anything I asked , was given incorrect information regarding my bill and to add insult to injury got my bill udder my door, called the desk to confirm the bill was in order and I did not have to go to the desk to check out. I checked my credit card a couple days later and found an additional charge that was NOT on my bill. I am guessing it was a pet fee as I had my dog with me. I am used to paying a pet fee when I travel - I am not used to getting to different charges billed and having a bill without the correct balance on it. Thank God I did not pay by debit card. As for the room, the A/C did not get cold and my family was uncomfortable all night which left me without a good nights sleep. The staff was no help when mentioning my concerns and even ignored me when I advised them of other issues I noticed - I would mention them but apparently only favorable reviews with the "right" things said get posted and I mentioned the problem in 2 prior attempts to post a review and they were rejected so I don't even know if this one will make it to public view. At least I was able to post a review of this hotel elsewhere. Hopefully you can read this review and find it helpful. I would ask to look at your room first before checking in and ask how old or when last remodeled when booking. Good luck.
May 11, 2016
Rated 5.0 out of 5.0 by TCBRR Great staff
The staff at the Holiday Inn Express in Bucyrus Ohio were extremely pleasant and attentive. They did an excellent job of welcoming me and ensuring I stayed comfortable during the entire stay
May 9, 2016
Rated 4.0 out of 5.0 by pagron Needed Break
We had two rooms and they were very good. We were there to relax before and after attending an awards ceremony at my daughter's college. The hotel is convenient and has very good amenities. We loved the in room hot tub.
April 30, 2016
Rated 5.0 out of 5.0 by JJC62 Signs
Access to this hotel is through another parking lot. Suggest a sign with an arrow, to help with finding the entrance.
April 29, 2016
Rated 5.0 out of 5.0 by DPA1960 Hunting trip with my boys
I have stayed at this motel several times and will stay many more. There is a hunt club just a few miles from the motel and it's very convenient. We also get a good warm breakfast in our bellies before we go walk the fields for several hours.
April 26, 2016
Rated 4.0 out of 5.0 by attica race hot tub broke
nice place but hot tub was broke. Breakfast lady was nice and pleasant to talk to.
April 20, 2016