Rated 4.4 out of 5 by 25
Rated 5.0 out of 5.0 by Jason H. Nice stay
We were impressed with our experience at this hotel. Upon check in we received a bag with free bottles of water. A nice touch. The staff gave me extra plates when I asked after we had pizza delivered to our room.
At breakfast, the staff member on-duty offered to make pancakes for me and my young sons, 4 & 2 years old.
The room was clean and comfortable.
Our only complaint is that the water in the pool was COLD. Our boys didn't care (of course), but the water temperature made it really tough to enjoy being in there with them and ultimately shortened the time we could spend at the pool. The boys were completely shivering by the end of their swimming.
Also, the hot tub was not operational. :(
January 17, 2014
Rated 2.0 out of 5.0 by Black Stallion New hotel, nice room, high priced
I have stayed at Holiday Inn Express several times. This hotel while new and clean is way over priced compared to the other Holiday Inn Express. For a 2 queen room this is too high priced. I can rent a jacuzzi room for less at other Holiday Inn Express. I am a member and my complimentary bag was not ready and we did not receive one during our stay. The breakfast was terrible. I have stayed here twice and thinking I would give them a second chance and we wont be returning. Spa wasn't working.
January 11, 2014
Rated 5.0 out of 5.0 by jgerwig Very Nice Hotel, Friendly Helpful Staff
Room was nicely updated, bed was very comfortable. The staff was excellent, very friendly and helpful.
January 2, 2014
Rated 5.0 out of 5.0 by Meltrick5 Enjoyable Stay
I have stayed here several times. The staff is polite, rooms are clean and well maintained. Breakfast is good. The only complaint I have is that on my most recent stay the spa was not working again. Second time that has happened staying here. The big problem was that nobody at the front desk informed me about this at check in, so I discovered it when I tried to walk in to the pool area. Disappointing to say the least.
December 31, 2013
Rated 5.0 out of 5.0 by Scott54115 Clean, Safe & Comfortable
Nice newer hotel. Convenient to all of Bucyrus area. Met all of my needs. Not many restaurants in the local area.
December 14, 2013
Rated 4.0 out of 5.0 Nice stay
Like the hotel. Staff was so helpful. Lisa in housekeeping was very helpful when our shower was backing up. She quickly took care of it, and even gave us some extra time before they cleaned up the room, since we were getting ready for a funeral.
Vicki in the breakfast area was very sweet & helpful. The breakfast area was always clean & well stocked.
Sherry in reception was also very helpful & considerate.
The only negative point I can complain about was that we paid extra to have a larger room with a kitchenette, and it did not have even a small table. I know there was a desk, but there was only one chair. Not convenient to eat lunch at... I really expected more from Holiday Inn. I understand other customers have asked for the same thing, and we're told that corporate said no. Well, there might be another negative...we popped a bag of popcorn in our microwave (which did not burn, by the way) and set off the smoke detector...in the whole building! Seems to me if you have a room with a microwave, you should be able to use it without calling the fire department!
November 10, 2013
Rated 5.0 out of 5.0 by GoBucks88 Good Value
Very nice and clean hotel. Friendly staff, great breakfast, friendly staff.
October 1, 2013
Rated 5.0 out of 5.0 by dabb Every thing was great
we were very please with the motel when we are in that area we will stay there. any where we travel over night we looh foe a holiday inn express
September 25, 2013