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Rated 3.9 out of 5 by 47 reviewers.
Rated 3.0 out of 5.0 by Flashing smoke alarm light & no cookies! The flashing smoke alarm light kept me awake most the night. When I spoke to the man at the counter in the morning = he said it was just what the builders put in and nothing can be done. I was disappointed there are no cookies available at this location. We have stayed at many HIE and this is the first without cookies! This is also one of the more expensive HIE. Certainly this time not worth the money! I am a loyal HIE customer and HIE rarely disappoints, but this time it did. July 24, 2014
Rated 4.0 out of 5.0 by BUFFALO!!! Dances with the Wolves. I didn't see any wolves but an awesome hotel. Easy check-in and no problems while we stayed here. Great breakfast. Staff was cool... Wish I had more time I would of had a couple "cold ones" at the saloon down the road. Maybe next time. July 21, 2014
Rated 5.0 out of 5.0 by location Always have a great stay at a Holiday Inn, did not stay long enough to give much information but what I saw was very nice. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable and great breakfast service. Clean and comfortable, as expected for a Holiday Inn Express. Breakfast service was well taken care of. July 17, 2014
Rated 5.0 out of 5.0 by Bridal party My daughters bridal party all stayed here the night before the wedding and we had a really nice time. The price just seemed high compared to other Holiday Inns I have stayed in but I think it was high season for Wyoming. Wonderful hotel. July 15, 2014
Rated 2.0 out of 5.0 Lack of service The overall stay at this property was only okay. The lights in the room were on the fritz, housekeeping didn't bother cleaning our bathroom at all, and the A/C unit was fairly loud. But what really got me was that not a single employee that I interacted with was friendly. We got a cold check-in and on the second night we stayed I asked the night auditor if he happened to have any make-up removers and he laughed at me like I had just asked to park my giraffe on the roof. Worst of all was that the breakfast attendant did not seem like he could care less. When we came down for breakfast on the Sunday we checked out, he was slumped down on the couch, surfing the tv channels, and did not move until another employee walked in the room. The breakfast area and most of the tables were dirty, and the breakfast spread was exactly the same from the day before. July 15, 2014
Rated 5.0 out of 5.0 by clean room and bath bed made up when I returned to my room, and everything tidied up in the bath July 3, 2014
Rated 3.0 out of 5.0 by more attention to detail needed - overall a nice hotel but there were some issues during our 2nd stay there that I have addressed and would anticipate correspondence directly from the property and IHG. June 11, 2014
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