Rated 3.8 out of 5 by 43
Rated 5.0 out of 5.0 by bridalmom Bridal party
My daughters bridal party all stayed here the night before the wedding and we had a really nice time. The price just seemed high compared to other Holiday Inns I have stayed in but I think it was high season for Wyoming. Wonderful hotel.
July 15, 2014
Rated 2.0 out of 5.0 Lack of service
The overall stay at this property was only okay. The lights in the room were on the fritz, housekeeping didn't bother cleaning our bathroom at all, and the A/C unit was fairly loud.
But what really got me was that not a single employee that I interacted with was friendly. We got a cold check-in and on the second night we stayed I asked the night auditor if he happened to have any make-up removers and he laughed at me like I had just asked to park my giraffe on the roof.
Worst of all was that the breakfast attendant did not seem like he could care less. When we came down for breakfast on the Sunday we checked out, he was slumped down on the couch, surfing the tv channels, and did not move until another employee walked in the room. The breakfast area and most of the tables were dirty, and the breakfast spread was exactly the same from the day before.
July 15, 2014
Rated 5.0 out of 5.0 by grandmalouise clean room and bath
bed made up when I returned to my room, and everything tidied up in the bath
July 3, 2014
Rated 3.0 out of 5.0 by boznation more attention to detail needed -
overall a nice hotel but there were some issues during our 2nd stay there that I have addressed and would anticipate correspondence directly from the property and IHG.
June 11, 2014
Rated 4.0 out of 5.0 by JakeinRS Great place to stay. Breakfast...not so much
The room was large and very comfortable. It was clean and in need of very little repair. Most rooms we have stayed in lately have not been kept up so well. I would not recommend breakfast. Real eggs would be nice. If you are going to make a cheese omelet, use real cheese. For the amount we paid, I could have had an omelet made to order at another establishment that we frequent. Other than that, I would highly recommended.
June 4, 2014
Rated 1.0 out of 5.0 by Sad very sad I do not think they like to honor IHG rewards points
When I reserved the room it was for a standard KING, and the internet indicated that there were 5 king rooms available. When we arrived at the clerk said all their kings had been booked for a week so we had to take 2 queens. When we got to the room the heat was set at 85 degrees and the windows do not open. We turned the heat off and the air on and had to leave until it cooled down. I felt like they were trying to punish us for using our points so what good are they if we are treated so poorly. When we stay at another hotel we receive free water and points.
May 31, 2014
Rated 5.0 out of 5.0 by Jeanb58 Beautiful, wonderful place
The one complaint is not aimed at this hotel but the chain - the bottles of shampoo & conditioner are really difficult to squeeze. Can't get the cap off, either. Other than that, this place is the bomb!
May 13, 2014
Rated 5.0 out of 5.0 by nxtcblue Remote location
Very Nice Hotel. Away from everything. Friendly staff.
April 7, 2014