Rated 4.2 out of 5 by 43
Rated 5.0 out of 5.0 by Frank34 Comfortable Bed, Clean Room, great service
I always stay at this hotel when I am in Georgia. I never find any negative issues. Everyone is GREAT.
I know some of the staff from past visits.
January 5, 2015
Rated 5.0 out of 5.0 by GA AG HIE
Great hotel. I had no issues, the room was nice and service was great.
December 15, 2014
Rated 5.0 out of 5.0 by Gaforaday Great Stay
Clean room and friendly staff. All a person could ask for.
November 21, 2014
Rated 4.0 out of 5.0 by tag64 Various stuff
In general the stay is what I have come to expect from IHG hotels.
1. Get a call from the desk clerk to see if everything is OK. This implies that I am too stupid to call on my own if everything is not OK. This policy needs to be changed. Not a fault of the desk clerk.
2. The room window was left open - by bad for not checking this but this is the FIRST time that I have found an open window. This resulted in a somewhat noisy stay. Thought the noise was normal and didn't think of an open window.
3. The bedside tables need electrical outlets for CPAP machines. It is relatively simple to furnish lamps with outlets. This is a common complaint of mine.
November 5, 2014
Rated 1.0 out of 5.0 Poor customer service, tried to charge us for a service dog
This hotel guest service representatives were discourteous and demanded proof our dog was a service animal, then threatened us with a $150 room cleaning charge.
Our bed spreads had blood spots on them and tan stains on them. I sent this complaint with pictures to the hotel owner and they have yet to respond to the email or phone messages.
October 24, 2014
Rated 4.0 out of 5.0 by BobboMcL Poor Breakfast
Front desk Staff was friendly & helpful
Breakfast was poor.
Stayed for 12 nights and only had regular Milk for two of those 12 days. The rest of time they just had Fat Free milk.
Had just Turkey sausage most of days I was there and it looked like it had been sitting there for days.
October 11, 2014
Rated 5.0 out of 5.0 by Ohio Jones Holiday Inn Express near Lake Lanier
We found the accomodations very comfortable. The hotel is convenient to the interstate, restaurants, shopping, and other destinations in the Buford area.
October 2, 2014
Rated 5.0 out of 5.0 by mace202 NICE
This is a very nice property. Staff is GREAT! Very clean!
October 1, 2014