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Rated 4.1 out of 5 by 39 reviewers.
Rated 1.0 out of 5.0 Poor customer service, tried to charge us for a service dog This hotel guest service representatives were discourteous and demanded proof our dog was a service animal, then threatened us with a $150 room cleaning charge. Our bed spreads had blood spots on them and tan stains on them. I sent this complaint with pictures to the hotel owner and they have yet to respond to the email or phone messages. October 24, 2014
Rated 4.0 out of 5.0 by Poor Breakfast Front desk Staff was friendly & helpful Breakfast was poor. Stayed for 12 nights and only had regular Milk for two of those 12 days. The rest of time they just had Fat Free milk. Had just Turkey sausage most of days I was there and it looked like it had been sitting there for days. October 11, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express near Lake Lanier We found the accomodations very comfortable. The hotel is convenient to the interstate, restaurants, shopping, and other destinations in the Buford area. October 2, 2014
Rated 5.0 out of 5.0 by NICE This is a very nice property. Staff is GREAT! Very clean! October 1, 2014
Rated 5.0 out of 5.0 by Gym Good equipment, could use a bench though. I would have liked to get more workout in while there but was limited since there was no workout bench. September 30, 2014
Rated 3.0 out of 5.0 by Great hotel but questionable decorating The room was great and the service was great except for the positioning of the furniture. The path to the bathroom was blocked by a coffee table which worked great at injurying one's knee in the dark. September 21, 2014
Rated 4.0 out of 5.0 by Great place for a 3 day stay Came down to Lake Lanier for Geocaching goals. The staff was very friendly and helped us out in finding HOW to get to various local areas. Construction on local roads was a little daunting but with help from staff all turned out good. Breakfast were fantastic!! September 14, 2014
Rated 4.0 out of 5.0 by Loved the hotel.....disliked the neighbors This hotel surpassed my expectations. It was neat, and I mean n-e-a-t to the "t". I don't think I could find a speck of dirt in my room. Fantastic! My husband and I were completely blown away. This was our first time being in a hotel this clean. Well done to the housekeeping staff. The only downside was our noisey neighbors. We called the front desk and they were able to quite them down, but not for long. My husband and I could barely sleep because of the all the noise they made. To make matters worse, our king suite was beside the ice machine and everyone needed ice that night. The stay wasn't quiet, but the room was definitely clean and relaxing. We felt very comfortable there. September 3, 2014
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