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Rated 4.1 out of 5 by 41 reviewers.
Rated 4.0 out of 5.0 by Great place for a 3 day stay Came down to Lake Lanier for Geocaching goals. The staff was very friendly and helped us out in finding HOW to get to various local areas. Construction on local roads was a little daunting but with help from staff all turned out good. Breakfast were fantastic!! September 14, 2014
Rated 4.0 out of 5.0 by Loved the hotel.....disliked the neighbors This hotel surpassed my expectations. It was neat, and I mean n-e-a-t to the "t". I don't think I could find a speck of dirt in my room. Fantastic! My husband and I were completely blown away. This was our first time being in a hotel this clean. Well done to the housekeeping staff. The only downside was our noisey neighbors. We called the front desk and they were able to quite them down, but not for long. My husband and I could barely sleep because of the all the noise they made. To make matters worse, our king suite was beside the ice machine and everyone needed ice that night. The stay wasn't quiet, but the room was definitely clean and relaxing. We felt very comfortable there. September 3, 2014
Rated 5.0 out of 5.0 by Great as always I love staying at these hotels, they are always clean and comfortable, you usually get a great breakfast this one had less than most I have been to but still good, the only complaint would be that the cinnamon rolls were a little dry like they were left over from the day before but still good. August 31, 2014
Rated 4.0 out of 5.0 by Lighted parking There is limited well lighted parking if you don't get your parking space early. We visit family and return usually around 10:00 or later and the parking spaces by the building are full. There is parking at one end but limited lighting. On this last trip, we encountered groups of young people passing through the parking areas. Though we didn't see them bothering anything and didn't encounter any problems, we were uneasy with people wandering through the parking area late at night with shadows and limited lighting. August 29, 2014
Rated 5.0 out of 5.0 by Outstanding Service and Comfort Check in was efficient and polite. Staff was very accommodating. The room was extremely comfortable, the mattress, pillows and linens were very high quality and comfortable. I have back and neck problems so this is extremely important to me. The area was quiet and situated close to places I needed to be. The cleaning staff was efficient and saw to any needs promptly. Thank you for a wonderful experience. August 27, 2014
Rated 5.0 out of 5.0 by Convenient. Clean hotel Located near business contacts. Hotel staff was great and the rooms were clean. August 8, 2014
Rated 5.0 out of 5.0 by BEST HOLIDAY INN EVER!!! Great hotel! The décor was that of a 5 star hotel. The hotel was extremely CLEAN. The hotel was so clean that I felt comfortable sleeping on the sheets. I am a "germaphobe". I never sleep on hotel provided sheets, not even in 5 star hotels. So sleeping on the sheets and not wiping every surface down was a big deal to me. In addition, the staff was professional and friendly. I was well pleased!! August 7, 2014
Rated 4.0 out of 5.0 by Good place to stay for value I booked my stay here because I needed to have easy access to Atlanta and Gainesville. The bed was very comfortable and there are plenty of places to eat within walking distance to this hotel. August 6, 2014
Rated 3.0 out of 5.0 by Kim Not an enjoyable stay. The walls are very thin and the noise outside of our rooms was untolerable. Clean hotel but some of the staff could use some customer service training. July 30, 2014
Rated 2.0 out of 5.0 by Poor Cleaning Staff Cleaning crew doesn't do a good job. Nice place if rooms were cleaned more thoroughly July 23, 2014
Rated 5.0 out of 5.0 by great service and excellent value really enjoyed our stay at this hotel, very friendly staff, went above and beyond to insure a great stay July 23, 2014
Rated 5.0 out of 5.0 by Clean rooms! One morning we slept in late. I received a note under the door that said, since the "Do Not Disturb" was on the door they were unable to clean our room, but if we contact the front desk they will be able to get us anything we need. We left that afternoon and when we returned our room was cleaned and fresh towels were available. It's nice to see that the staff came back later in the day and refreshed our room. July 21, 2014
Rated 5.0 out of 5.0 by Great location Room was large and clean, and the breakfast was very good. Hotel is right off the main highway, but set back so you are not right on a noisy street. Pool was a little small and right next to the parking lot. Everything else was very good. July 21, 2014
Rated 5.0 out of 5.0 by Wedding in Georgia We stayed for 3 nights with a baby to attend a wedding at lake Lanier resort. We had a great stay. A gluten free cereal option would be great. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I have stayed at this location several times. All of the staff are very nice and aim to please. The hotel and room were very nice as well. Thank you July 14, 2014
Rated 5.0 out of 5.0 by Nice stay All was great except our room was on the first floor and we could not pull the heavy drapes across the picture window in our room. The window had shear, see-through curtains and when we were lying in bed we were a little uncomfortable with people passing by our room being able to see in! Also, just one minor thing we would have welcomed having a jacuzzi in our king bed suite! July 10, 2014
Rated 5.0 out of 5.0 by Lake Lanier Wedding Stay We had many family members come to the area from MI, OH, July 3, 2014
Rated 5.0 out of 5.0 by great room Our room was very nice and the bed was comfortable with great pillows. Everything was very clean and all the staff we had contact with were extremely nice and helpful. July 2, 2014
Rated 1.0 out of 5.0 by Worst hotel ever! Roaches in room! Booked a business trip for 2 nights. Wanted 1 king but was given 2 queen yet hotel was empty. Girl at front desk didn't even acknowledge me. Asked about 1 king and was told full. Woke up in morning and roaches in bathroom. Called front desk. Said there was not much they could do. Killed them on my own. Went to breakfast at 8:45am. Nothing left. Dirty tables. Clerk said, "Sorry" and took away all food. When checking out 2 people at front desk. Did not say good morning or even acknowledge my presence. When I called them out on it they started to argue with me. Very bad attitude. I will make sure my multi-national company in the area knows about this and no one will ever stay here again. Dirty hotel with no customer service. July 2, 2014
Rated 5.0 out of 5.0 by Everything was exactly as I would expect. Pros, location, food, room, facilities and atmospher was exactly what I expect from Holiday Inns. Cons, I thought the rack rate was a little too high. Also, the night clerk was short with some of my group Friday night when they were out front. Neither of these will keep me from coming back. July 2, 2014
Rated 5.0 out of 5.0 by Great place Brand new looking, clean and very nice. I was not expecting the quality I found because I was thinking it would be more of a "no frills" budget hotel so I was pleasantly surprised. And the staff was great - very helpful on the phone and more than willing to let me have a late check out. Thanks so much! July 1, 2014
Rated 5.0 out of 5.0 by 06-24-2014 Enjoyed my one night stay and would come here again. July 1, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and nice clean rooms The rooms were very clean and the beds are comfortable. The staff was very courteous and friendly. The breakfast was good. We enjoyed the seating in the lobby to visit. June 25, 2014
Rated 3.0 out of 5.0 by the room The rro and staff where good untel somthing happens. June 25, 2014
Rated 3.0 out of 5.0 by Really? So upon check in we walk in and get to the front desk and stand there for a minute. The person behind the desk was on the computer right in front of us. Finally my wife says hello and we get the "you're bothering me" look. She proceeds to check us in without a word till the platinum status shows up on the screen. My its funny how the switch was thrown. All of a sudden she is very talkative. Sorry, but a status should not have made a difference. Now on to the breakfast. We went for breakfast at 8 AM and only 7 other people there. I have stayed at many HIE over the years and every time there is Sausage Gravy for the biscuits. There is an empty tray where it usually is so I asked the person running the area. She said only on Tuesdays. Huh, this is Tuesday morning I say. Her response? Oh I meant Thursday. Really? Fine. My wife gets some pancakes and we look for butter. None, so I ask the person for some. She comes back and gives us one and says this is all there is. SMH. Cinnamon rolls? Hot but hard as a rock, took one bite and spit it out. The hotel and rooms are very nice. They have either redone the interior or it is a new hotel. June 13, 2014
Rated 5.0 out of 5.0 by Great service. Enjoyed our overnight stay. Everyone was very friendly and met our needs. June 10, 2014
Rated 5.0 out of 5.0 by Hidden Treasure of a Hotel! As there is a lot of construction on main road to hotel, we had a heck of a time finding it. There are no Large signs indicating where the hotel is located.(i.e. turn left ,etc). But once we went inside, we forgot the location/direction problem. The lobby is very well appointed as is the Breakfast Bar. We stayed at this location over this past weekend. We needed 2 rooms with 2 QUEEN beds, a request that is hard to find. We arrived very late and Charles, front desk, was very hospitable. The rooms were equally well appointed. Good size rooms and bathrooms. DEFINITELY consider staying here! May 28, 2014
Rated 5.0 out of 5.0 by Excellent Property Our Corporate office is located near this property. I stay here on average 16 nights per year and have for the last 5 years. This is an extremely well managed property with an attentive and courteous staff. This property was fully renovated in 2013, the furniture and fixtures are new. Internet speed is good, 42" HD TVs with a fair channel selection. The hotel is away from the interstate and very quiet, there are several dining options close by, some within walking distance. I travel a minimum of 100 nights per year and I highly recommend this hotel. March 5, 2014
Rated 5.0 out of 5.0 by Excellent Property We stayed here over Christmas & the rooms were large & super clean. Beds are so comfortable- our whole 3 day stay was exceptional. Since they were not booked up they even put us in a suite! We expected a small staff since it was over a holiday- but never noticed anything unattended to. Great job guys! December 30, 2013
Rated 1.0 out of 5.0 by Not Good Expired milk had to asked for new. then expired yogurt and was told no new and never took the expired products out! One day my room was never cleaned except new towels, Worse Holiday Inn I have been at! December 2, 2013
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