Rated 4.1 out of 5 by 39
Rated 1.0 out of 5.0 Poor customer service, tried to charge us for a service dog
This hotel guest service representatives were discourteous and demanded proof our dog was a service animal, then threatened us with a $150 room cleaning charge.
Our bed spreads had blood spots on them and tan stains on them. I sent this complaint with pictures to the hotel owner and they have yet to respond to the email or phone messages.
October 24, 2014
Rated 4.0 out of 5.0 by BobboMcL Poor Breakfast
Front desk Staff was friendly & helpful
Breakfast was poor.
Stayed for 12 nights and only had regular Milk for two of those 12 days. The rest of time they just had Fat Free milk.
Had just Turkey sausage most of days I was there and it looked like it had been sitting there for days.
October 11, 2014
Rated 5.0 out of 5.0 by Ohio Jones Holiday Inn Express near Lake Lanier
We found the accomodations very comfortable. The hotel is convenient to the interstate, restaurants, shopping, and other destinations in the Buford area.
October 2, 2014