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Rated 4.3 out of 5 by 60 reviewers.
Rated 4.0 out of 5.0 Quality Hotel it's always nice to stay in a hotel that is depicted in the online photos. this holiday in express is clean and well located, not too close to the Mall of Georgia and not too far away. the 24hr QT gas station right across the street is great and the driveway entry/exit isn't congested. also, a professional and polite staff. July 18, 2014
Rated 5.0 out of 5.0 by Great Hotel And Great Staff This is my second stay here every time I go to Suwanee for work. The hotel is very clean and the staff is very friendly and always willing to help to answer any questions. I would like to mention your font desk staff by the name of Joann. I needed some information over the phone and she was more than helpful in providing me the info I asked for. I would recommend this Hotel to my friends and relatives anytime. A great place to stay. July 12, 2014
Rated 5.0 out of 5.0 by Great hotel This property is clean, staff is friendly and rooms were comfortable and quiet. Holiday has done a great job updating their properties, and this is a perfect example.!!!! July 8, 2014
Rated 5.0 out of 5.0 by Great stay! What I have come to expect from HIE I highly recommend this hotel if you're in the area. Great price, and amenities. Comfortable room. I especially liked that the room air conditioner worked well and was fairly quiet allowing my wife and I to sleep while it was running. I wish the coffee was better. Maybe they'll change the blend or brand. But that's just me. Thanks HIE. July 4, 2014
Rated 5.0 out of 5.0 by clean room and rgreat service Room was exceptionally clean and well appointed. Staff was attentive and courteous. I felt very safe while traveling alone for business. June 17, 2014
Rated 4.0 out of 5.0 by Reasonable for the money I booked the property based on the brand name and previous visits to other properties. After my company paid for my reservation, I was on the website and saw the previous reviews and became alarmed. However, while this property was not as lush as the others I visited, it was clean and visually appealing. I felt safe and my expectations were met. I appreciated the extra pillows on the bed and having a variety of soft and firm pillows. The equipment in the fitness room was operational and though small, I was usually the only person working out at the times I chose to visit. The breakfast choices were varied and I liked that they had hot breakfast options that included filling foods. I had a problem with my bill upon checkout and I was getting a little frustrated that the person at the front desk could not seem to understand my problem nor did they have the authority to fix it. However, after delaying my checkout and driving back to the hotel during the lunch break of my workshop session, I was able to speak with the manager who resolved my issue. I do think that the front desk staff could have attempted to help me out more instead of telling me to leave my information and await an e-mail or phone call, which I tend to not trust. A manager definitely needs to be on site and available to guests during check out times for precisely this reason. June 17, 2014
Rated 5.0 out of 5.0 by Great stay in Buford! Quiet, convenient location. Clean, comfortable room, good breakfast. Great internet access and friendly staff. Would definitely stay again when in the area. June 14, 2014
Rated 5.0 out of 5.0 by Great Service & Care Upon check out, Joann provided exceptional care when attending to my needs. She was friendly, courteous, and conscientious. What was even more impressive is that when I called the hotel to inquire about her the next day, she remembered my voice and greeted me as if we were long lost friends. Thanks Joann June 5, 2014
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