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Rated 4.1 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Great place for business travel! The staff is friendly, professional, and accommodating! The rooms are comfortable and a great value for the money! August 27, 2014
Rated 4.0 out of 5.0 by Good service, clean, new Good clean well serviced hotel. I would return. They could improve the bed and breakfast menu and area August 25, 2014
Rated 5.0 out of 5.0 by Great location and nice view Traveling to San Francisco for vacation we decided on this hotel because of price and the comfort and service that HIE hotels offer. Since we had a car it was really easy to get to SFO and it didn't take that much time (20 minutes to A T August 24, 2014
Rated 5.0 out of 5.0 by Friendly Staff I needed a thick marker and packing tape to secure a box for travel home. The desk staff were more than happy to help. August 24, 2014
Rated 5.0 out of 5.0 by Left my heart there! What a wonderful property you have there! Made to feel wanted as a guest, and that doesn't always happen when you travel! Would not only stay here again, but have told my travel office at work to book ALL of us there when in San Francisco! August 22, 2014
Rated 5.0 out of 5.0 by clean, comfortable and friendly We enjoyed our stay in the clean and comfortable rooms and lounge areas. The breakfast was great with many different choices. All of the staff was courteous and caring, they made you feel as if you were at home. There was easy access to the freeway and is located near many restaurants. August 21, 2014
Rated 4.0 out of 5.0 by Convenient, nice view from bayside and responsive staff The rooms are well equipped and have been updated, except for the carpets. Also there are no safes in the rooms. We stayed here twice, and preferred the Bay Area side. It is very convenient to San Francisco if you take the courtesy bus to the airport and then the BART. The staff are very responsive is answering questions and providing supplies(e.g. extra hangers) . The central areas could use some updating and refreshing, especially new and cleaner carpets. While the breakfast areas are small, the breakfast staff are friendly and helpful. August 21, 2014
Rated 5.0 out of 5.0 by As always , amazing experience Love the new look !!!! As always , the room was very clean. Home away from home. Mary , very professional , yet friendly and caring. Thank you Mary for your help....keep smiling August 19, 2014
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