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Rated 4.2 out of 5 by 484 reviewers.
Rated 2.0 out of 5.0 by dirty overpriced. Dirty pillow case. Toilet had paper in it upon arrival Bathroom did not seem clean. November 23, 2014
Rated 5.0 out of 5.0 by Would recommend this property A short drive to the airport, pier 39, Half Moon Bay, Stanford University, and restaurants. Ocean view, GREAT breakfast. There were so many options for breakfast all for FREE!. Wonderful/helpful staff. I would stay here again and again. Reasonable rates. There was no airplane noise unless your window as open. Loved it! Thank you! November 20, 2014
Rated 4.0 out of 5.0 by Ideal in der Nähe des SFO Airports Super zu erreichen, mit Mietwagen oder Shuttle, Lage direkt am Wasser / Frühstück an der Bay, kein Fluglärm trotz Sicht zur Landebahn, cooles Restaurant/Bar direkt am Haus November 19, 2014
Rated 5.0 out of 5.0 by Great service Nice hotel - comfortable bed. The staff at this location are very attentive and knowledgable of the surrounding areas. All requests were handled properly. I would recommend tho hotel to others looking for lodging. November 19, 2014
Rated 4.0 out of 5.0 by Overall rating really good I enjoy staying at this location because of the nice view of the Bay and the cleanliness of the hotel. The breakfast is good and the staff is great. The hotel shuttle is not frequent enough when waiting to be picked up from the airport. Otherwise I have stayed at the hotel several times for business purposes while in San Francisco. November 17, 2014
Rated 5.0 out of 5.0 More Than Expected I always try to stay at HIE properties. They have really put together a whole package of clean, comfortable, well-appointed rooms and facilities -- with great service-oriented staff. I really appreciate that, and expect it when I stay with HIE. I love the water bottles -- absolutely a fantastic touch and one that makes me understand just how much thought is going in to making my stay comfortable without gouging me on the price. But this was more/better: I had one hiccup on my door lock mechanism that took two maintenance guys to resolve. They got me into another room immediately, were completely and thoroughly courteous and willing to go way over my expectations to resolve -- these guys were awesome and much appreciated. The reservation assistant actually came to my room with alternate keys -- just to save me a trip back to the desk -- assuming that I knew how to open a door with a card key. I really appreciated that too. November 16, 2014
Rated 5.0 out of 5.0 by Very friendly, welcoming and helpful The front desk staff was very friendly and helpful. I was there with a friend for 2 days and it was very easy to get around. The complimentary shuttle took us to and from the airport and the Bart. The girls at the desk, Olivia and Emily helped with printing boarding passes and advising how to get around the city. I would definitely recommend staying here as it is convenient to the airport and the public transportation is accessible and easy. The room was comfortable as well as the bed. November 16, 2014
Rated 5.0 out of 5.0 by Updated and pleasant place to stay Have chosen to stay here many times when Bay Area. Great service from entire staff. Clean comfy room, can view bay or pool. Choices good for breakfast. A good choice for sure. Enjoy! November 15, 2014
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