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Rated 4.2 out of 5 by 533 reviewers.
Rated 5.0 out of 5.0 by Convenient location, great price The staff at this hotel were excellent. This was both a business and personal trip. The staff were very helpful with my spouse in getting her to the BART station so she could experience San Francisco. This will be my preferred hotel in the South Bay from now on. February 25, 2015
Rated 4.0 out of 5.0 by Perfect fit Beautiful facility, great location, reasonable price, and fitness centre. Enjoyed the hot breakfast every morning which had a wide variety of delicious food. Room was large, clean and very comfortable. Friendly and helpful staff. February 24, 2015
Rated 3.0 out of 5.0 by Not a Real Suite first of all, we arrived at 5 pm to find out the bay view suite I had reserved was not ready. we went next door to Max's for an early dinner while the room was prepared. my biggest disappointment was the size of the bathroom. to say it was small would be an understatement. why such a tiny bathroom attached to a spacious suite does not compute. the bathtub is so tiny it is difficult to take a decent bath. this takes it out of the realm of what I know as a suite and makes it just an oversized room. February 24, 2015
Rated 5.0 out of 5.0 by Excellent Service and Stay Best Breakfast by far compared to other hotels. I forgot my toothpaste and my razor. The staff provided these complimentary items for me. Room was quiet and clean. Stay in general was excellent. February 22, 2015
Rated 5.0 out of 5.0 by Great bed and view The view in the morning when the sun rises is beautiful! Great breakfast and quick room service. The staff is really friendly and the room was very spacious and clean February 21, 2015
Rated 4.0 out of 5.0 by Good value, EXCELLENT staff! The shuttle service and front desk staff were extremely helpful, courteous and professional. An excellent alternative for the business traveler. February 19, 2015
Rated 2.0 out of 5.0 by Poor customer service-Front desk Front desk staff has NO customer services whatsoever. The lady that assisted us did not great us at all, the whole time she was at the counter not once did she smile. Even when we checked out we turned in our keys to them and once again NO eye contact, no have a good day NO nothing. Very poor customer service; we will never stay here again. February 18, 2015
Rated 5.0 out of 5.0 by Great Experience, comfy beds! Great location, nice view, weather was perfect. Room very comfortable...bathroom a little small but it worked for 4 people. Beds February 18, 2015
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